This hotel was by far one of the nicest hotels we have ever stayed in. As we arrived at the hotel in the car arranged for us by the hotel staff, we were awed by the beauty of the property. The flower and tree lined path made you feel completely relaxed in the serene surroundings. As we checked into the house we were greeted by name and offered the most delicious fresh squeezed orange juice before being shown to our room by the hotel staff. (It was very refreshing as we had a stressful trip from Naples).
We had reserved a garden view room, which was exceptional!!! I would have loved an oceanview room, however none were available at booking. The gardens here are so magnificient that you don't feel cheated not having the ocean view. Our view overlooked the front of the hotel, the room was spacious and romantic and had 2 balconies.
The public areas are just magnificent - the outside deck overlooking the Bay of Naples and Mount Vesuvius are breathtaking and we we saw so many amazing sunsets from this location. The outdoor restaurant is a few levels down and the view is the same from there.
The pool area and staff are wonderful. We spent everyday but one sitting and relaxing at the pool. When you get up to go into the water the staff straightens your towels, they are constantly walking around the pool, always looking to help - especially to move umbrellas!!
The staff in the hotel are so charming and helpful. The concierges are always more than happy to make wonderful dinner suggestions and reservations. The staff that brings you drinks in the evening always asks how your day was and what you did. The staff at breakfast always asks how your evenings were.
The location of the hotel is great, right in the heart of Sorrento. We walked to town for dinner 4 of our 6 nights there. The hotel has a security guard present at the front gate which is comforting as well.
We strongly recommend this hotel!!!
- Official Description (provided by the hotel):
- Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more less
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- Also Known As:
- Grand Hotel Sorrento
- Excelsior Vittoria
- Grand Excelsior Vittoria
- Sorrento Hotel Excelsior
- Sorrento Excelsior