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“Excellence and class” 5 of 5 bubbles
Review of Grand Hotel Excelsior Vittoria

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Grand Hotel Excelsior Vittoria
Ranked #4 of 100 Hotels in Sorrento
Certificate of Excellence
London
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellence and class”
5 of 5 bubbles Reviewed 27 August 2012

This is a beautifully located hotel that does not fail to impress on every level... The friendly and professional service of the staff along with the fact that a short walk through the immaculate gardens leads you to the main square in Sorrento... All means that you gave the perfect setting for a terrifically balanced holiday... The views of the bay and Capri are breathtaking and in my opinion this hotel suits both families and couples.... The wine list is extensive and the menu very flexible.... Great hotel, great history, wonderful views! Wow!!!

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank derrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 6 September 2012
Dear Derrick,

thank you very much for your beautiful comment, that you appreciate our service and enjoyed your stay.
We are already looking forward to welcoming you back soon!
My warmest regards
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,140 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (242)
Date | Rating
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  • English first
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English first
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 August 2012

We were lucky enough to have spent a week here in July and I can't wait to return, we had an amazing sea view and our room was fantastic. The food was outstanding and the staff were exceptional - always willing to help. I have stayed many times in Sorrento but the Excelsior is the best by far

Room Tip: Go for a sea view with a balcony - the view is amazing!
See more room tips
  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cherryb7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 6 September 2012
Dear Guest,

thank you for your kind review.
We are very happy that you enjoyed your stay with us and appreciated the service of our team.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 24 August 2012

Location, location, location. The spot to be in Sorrento with every convenience. Beautiful, large clean rooms, with vaulted ceilings and hand painted walls and ceilings. Both elegant and charming with breathtaking views of the Bay of Naples and Vesuvius. Gardens are so beautiful and perfectly manicured and full of lemon and lime trees. You can take their private elevator to the boat dock and take the boat to Capri and other ports like Positano. Didn't have a chance to use the pool. I would have liked to but, they closed at 6:00pm. In my opinion, too early if you are trying to sight see, and would have been so appealing to come back for a swim before dinner. That's my only complaint. Breakfast was superb, anything you could want and a great cappuccino. Dining room was total elegance and on sunday they had a pianist. They have computers you can use in the main hall. One of our most expensive hotels on our itinerary, but, the conveniences, views and location, made it worth the splurge. A fantastic 25th anniversary memory.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda_Northcoast_Oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 6 September 2012
Dear Madame,
thank you very much for your beautiful words!
We are very happy that you enjoyed your stay with us and that you have a fantastic memory for your anniversary.
We are also pleased that you appreciated our services, including the dinner at our Terrazza Bosquet restaurant.
It is a real pleasure to have such a wonderful guests like you and we are already looking forward to welcoming you back soon!

My warmest regards
Guido Fiorentino
President & CEO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey, USA
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 23 August 2012

Grand Hotel Excelsior Vittoria is the perfect location in Sorrento if you want to be in a nice resort, with excellent amenities, that is centrally located near the Sea and the town. The staff can be somewhat unfriendly and stuffy, but the hotel, location and scenery more than make up for it. And the breakfast buffet is phenomenal. A great place to stay on the Amalfi Coast.

  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MikeNJUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 6 September 2012
Dear Guest,

thank you very much for your positive review.
We are happy that you enjoyed your stay with us and we really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!
my warmest regards,

Guido Fiorentino
President & CEO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
geneva
1 review
5 of 5 bubbles Reviewed 23 August 2012

Fantastic hotel to stay in...fantastic view , pool, food etc... highly recommended. In one of the best location in Sorrento, a piece of paradise ...where heaven meets earth!!!!!!!!One of the best places to stay in the heqrt of Sorrento ...where you could walk and discover all the charms of Italy!!

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hiroshimaGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 6 September 2012
Dear Sirs,

thank you very much for your review.
We are happy that you enjoyed your stay with us and appreciated our services.
We really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!

my warmest regards,

Guido Fiorentino
President & CEO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 August 2012

This hotel was by far one of the nicest hotels we have ever stayed in. As we arrived at the hotel in the car arranged for us by the hotel staff, we were awed by the beauty of the property. The flower and tree lined path made you feel completely relaxed in the serene surroundings. As we checked into the house we were greeted by name and offered the most delicious fresh squeezed orange juice before being shown to our room by the hotel staff. (It was very refreshing as we had a stressful trip from Naples).

We had reserved a garden view room, which was exceptional!!! I would have loved an oceanview room, however none were available at booking. The gardens here are so magnificient that you don't feel cheated not having the ocean view. Our view overlooked the front of the hotel, the room was spacious and romantic and had 2 balconies.

The public areas are just magnificent - the outside deck overlooking the Bay of Naples and Mount Vesuvius are breathtaking and we we saw so many amazing sunsets from this location. The outdoor restaurant is a few levels down and the view is the same from there.

The pool area and staff are wonderful. We spent everyday but one sitting and relaxing at the pool. When you get up to go into the water the staff straightens your towels, they are constantly walking around the pool, always looking to help - especially to move umbrellas!!

The staff in the hotel are so charming and helpful. The concierges are always more than happy to make wonderful dinner suggestions and reservations. The staff that brings you drinks in the evening always asks how your day was and what you did. The staff at breakfast always asks how your evenings were.

The location of the hotel is great, right in the heart of Sorrento. We walked to town for dinner 4 of our 6 nights there. The hotel has a security guard present at the front gate which is comforting as well.

We strongly recommend this hotel!!!

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EMMIEB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 6 September 2012
Dear Guest,

Wow... What a beautiful review!
Thank you very much for your nice words, we are very happy that you enjoyed your stay and we really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!
my warmest regards,
Guido Fiorentino
President & CEO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Meath
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 August 2012

Our spacious room had a very large balcony and was beautifully decorated. The views were just breathtaking, and the grounds were lovely to wander around.The staff were also very polite and courteous which made our long weekend stay even more enjoyable.

Room Tip: Choose a room with a sea view
See more room tips
  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mangan2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior Vittoria

Property: Grand Hotel Excelsior Vittoria
Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Sorrento
#4 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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