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“A Gem hidden right in the center of Sorrento”

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Grand Hotel Excelsior Vittoria
Ranked #5 of 100 Hotels in Sorrento
Reviewed 19 December 2013

We absolutely loved everything about our stay in the hotel. The locations is amazing. We stayed in the Lucio Dalla Suite that was beautiful in every way and had stunning views from the extra large terrace. The breakfast were perfect with a pianist, wonderful food and views. Drinks on the terrace were nice. The pool was fun with great food at the restaurant there. The spa was wonderful. The concierge (all of them) were so great and so kind to our daughter. All the staff was eager to help. Look no further- this is the place to stay

  • Stayed: October 2013, travelled with family
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1  Thank RSDriscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you very much for your kind review.
We are very happy that you appreciated our property, its location and, especially, the service provided by our team.
This last comment is actually the best compliment we can receive and I really thank you!

We hope to have the pleasure of welcoming you back to the Grand Hotel Excelsior Vittoria - Sorrento soon!!

Warmest regards

Guido Fiorentino

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Reviewed 15 December 2013

I treat myself to two nights of luxury during a recent trip to the area. The location is simply stunning, being built on a cliff overlooking the bay of Naples. The grounds are very large, beautiful and in the heart of Sorrento (the private lift to the harbour says everything about the place). The suite was to the highest standard possible with a large terrace and view over the bay. The facilities in the hotel meant I never wanted to leave, the restaurant was excellent and the bar area far to easy to become comfortable in. The staff were very helpful, courteous and friendly, and gave the facilities that extra something that made the hotel a genuine 5 star experience rather than just an expensive building.

  • Stayed: December 2013, travelled solo
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Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you very much for your kind and beautiful review.
We are very happy that you enjoyed your luxury break in Sorrento and were satisfied with your stay with us.

We really hope to have the pleasure of welcoming you back at the Grand Hotel Excelsior Vittoria Soon!!

Warmest regards


Guido Fiorentino

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Reviewed 10 December 2013

Stayed here for a week on our honeymoon and it was everything we could ever ask for.

Upgraded to a suite, which was well worth the extra money.

The public parts to the hotel are steeped in history, the view is magical, the gardens are very well manicured, and the position in the centre of town is excellent.

The staff are also very special, especially Rita, the restaurant manager and her team!

If I stayed in Sorrento, we wouldn't dream of staying anywhere except here. The hotel may not be the cheapest, but you get what you pay for!

Thank you to all the staff that made our honeymoon so special!

  • Stayed: June 2013, travelled as a couple
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1  Thank Burtos01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 16 January 2014

Dear Guest,

Thanks a lot for your beautiful review and Happy New Year!
We are really glad you had a nice stay with us during your Honeymoon and you have been satisfied with our service and staff.

We really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento

Sincerely Yours

Guido Fiorentino

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Reviewed 9 December 2013

My husband and I came here to celebrate our milestone birthdays. This hotel was one of the best hotels we have been at , and I can say we are seasoned travelers. Where to begin, the beautiful walk to the hotel, under gorgeous trees and viewing beautiful grounds. You then walk down to the hotel, you open the doors and you see a beautiful view of the Naples Bay. The décor in the hotel is breath taking, frescoed ceilings and walls, which I took photographs of each floor and the well appointed antique furniture,
We were greeted by Mr. Salvatore who was SO pleasant and professional. We felt "at home". Upon being escorted to our room we were met by Mr. Corrado at concierge, each morning or should I say anytime he saw us, he was so polite going out his way to greet us each day by name and inquiring if there was anything he could do for us. I can't tell you how comfortable we were at this hotel.
The breakfast was delicious, fresh and a great selection each morning. Once again, service was impeccable. I must commend the staff at Grand Hotel Excelsior Vittoria, they are extremely professional, polite and cordial.
Our room, oh my... once again beautiful frescoed ceilings, beautiful window treatments, the restroom was spacious , the room was so charming and elegant.
The grounds, approximately 5 acres is well manicured and serene . My husband and I took a walk one day , we stopped at the hammock and continued to walk thru the citrus groves and delightful statues which are placed thru out the grounds.
This hotel is situated in the perfect location as well. We stayed for a week, however, we are already planning to return for a 2 week stay the next time.
One will not be disappointed when staying at this magnificent hotel who treats their customers with white glove service. I commend you all and thank you sincerely. gpm

  • Stayed: November 2013, travelled as a couple
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Thank CHEECHEE905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you for your kind review.
We are really pleased that you enjoyed your birthdays with us and appreciated every aspects of our hotel.
On behalf of the entire team of Grand Hotel Excelsior Vittoria, I wish you a wonderful 2014 and really hope to have the pleasure of welcoming you back soon!

Warmest regards
Guido Fiorentino

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Reviewed 16 November 2013

My mother and I arrived for tea on the terrace, something I always treat myself to whenever I'm in Sorrento after first staying here in the hotel a few years ago. My mother, on her first visit to Sorrento, instantly fell in love with the hotel and decided she wanted to stay there instead of in our apartment. The staff were so friendly and warm that we decided to see what they could offer us. We found a great tripadvisor deal and went to speak to Rosa the lovely lady on reception. She offered us a really excellent price for 3 nights in room 308 overlooking the bay with a gorgeous terrace of its own. We accepted the deal and had an amazing 3 nights there accompanied by complimentary champagne and fruit. Lunch at the hotel restaurant was wonderful. Breakfast was unbelievably good. All the staff were helpful and polite. The barman even took an interest in what I was reading. Everyone made our stay memorable and enjoyable. In fact it was much better than my first stay years before. It's not a cheap option but if you can afford it, it's a fabulous place to stay with people who take excellent care of you and even know your name. We had a truly great stay there. Can't wait to go back soon!! Thank you Rosa and the rest of the staff.

  • Stayed: November 2013
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1  Thank DrSharie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 28 February 2014

Dear Mrs. Shaire,
Thank you very much for your wonderful review!
I'm very pleased you found our location fantastic and your stay memorable, I'm very honored that you appreciated our service and especially our buffet breakfast!
We are already looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria!

Sincerely yours
Guido Fiorentino

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Reviewed 16 November 2013

From entering the front gates to the beautiful drive leading to the hotel you're given the feeling that this is a first class establishment, with plenty of history.
On arrival nothing was too much trouble, the staff went above and beyond to make us feel welcomed. We were given a detailed run down of some the key things we needed to know, our bags arrived with us at our room and again, the consierge assisted us with the details within the room.
We were greeted with champagne, fresh roses, chocolates and fruit in order to celebrate our anniversary courtesy of Excelsior, thank you again!
From there on, all of our expectations continued to be exceeded.
A stay here must include the Bosquet restaurant, which is just fantastic.
Breakfast was first class (keep a look out for Mr Bean serving you!!).
We found consistency across all members of staff, who offered a high level of service and nothing was too much trouble.
We fully recommend a stay here, an absolute must!!

Stayed: October 2013, travelled as a couple
1  Thank Alistair F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you very much for your beautiful review!
We are very honoured to read such a nice feedback!
I will be pleased to relay it to the entire team

We are already looking forward to welcoming you back soon at the Excelsior Vittoria - Sorrento!

Guido Fiorentino

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Reviewed 13 November 2013

If you are looking for a gorgeous hotel in a perfect location with wonderful service, then look no further. Everything at the Excelsior Vittoria is superb, from the impeccable and friendly staff to the delicious food and stunning decor. A truly memorable stay and one that we will be repeating as soon as we can! Treat yourself - you won't regret it.

  • Stayed: October 2013
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1  Thank SouthCoastBeachgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 20 November 2013

Dear Guest,

Thanks a lot for your beautiful review!
We are really glad you had a memorable stay with us and were satisfied with your experience!
We are already looking forward to welcome you back at the Grand Hotel Excelsior Vittoria - Sorrento!!
My warmest regards
Guido Fiorentino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior Vittoria

Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Sorrento
#4 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#13 Family Hotel in Sorrento
Price Range: £366 - £1,083 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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