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“Wonderful, magical hotel”

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Grand Hotel Excelsior Vittoria
Ranked #5 of 100 Hotels in Sorrento
Certificate of Excellence
White Plains, N.Y.
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Wonderful, magical hotel”
Reviewed 20 April 2014

When you turn into the driveway of this hotel, you are stunned by the beauty of the lemon and orange trees and the profusion of flowers. The hotel is beautiful. The rooms and views are spectacular. Being at the Excelsior is like being in a dream. Breakfast is a mini banquet with the addition of a pianist. The location is right in the middle of the town but the hotel is still absolutely private. There is a private elevator that takes one down to the boat going to Capri. Above all though is a staff that is perfection. They are wonderful and helpful.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travelG5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 13 May 2014
Dear Guest,
thank you for your beautiful review,
We are happy to know that you enjoyed your stay with us and appreciate our services and in particular our garden.
We are already looking forward to welcome you back at the Grand Hotel Excelsior Vittoria soon.
Warmest regards,

Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (247)
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English first
London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2014

Our 5 days at this hotel was perfect. Great location especially if you want to visit Pompeii, Herculaneum, Capri and the Amalfi coast. However, what stands out is the incredible service. The staff were all friendly, helpful and charming and made us feel welcome throughout our stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JCHLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 13 May 2014
Dear Guest,
Thank you for your kind review.
We are happy to know that you appreciate our location and in particular the services.
We look forwarding to welcome you back at the Grand Hotel Excelsior Vittoria soon.
Best regards,
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 April 2014

This hotel is stunning! Sorrento is a beautiful town and this hotel is steps from the beach and the shops in town. Rooms are spacious and well-equipped, no complaints at all, with views of either the town of Sorrento or of the Bay of Naples and Mt. Vesuvius. The building itself is charming and the grounds are beautiful and nice to walk through. There is a great pool with a lot of lounge space, and there is an elevator that takes you straight from the balcony of the hotel to the beach. I believe that you need to pay to access the beaches there, but that is common in the region. The breakfast spread is one of the most comprehensive ones that I saw during my time in Italy - it is expensive but the food is very good. Dinner is also recommended. The views off of the balcony are simply incredible too. I would stay here again in a second!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank niconico19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 13 May 2014
Dear Guest,
thank you for your very nice review.
We are happy to know that you enjoyed your holiday at the Grand Hotel Excelsior Vittoria and appreciated our rooms and services.
We are already looking forward to welcome you back soon.
Best regards,
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 8 April 2014

Wonderful position in Sorrento, fantastic views, great food and unsurpassed service. Just excellent. A six night stay just flew by.
Sorrento itself is fine, plenty to do and see, and with good links to Pompeii, Herculaneum and Capri

Room Tip: Sea facing room is a must
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rotherslade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 13 May 2014
Dear Guest,

Thank you for your kind review
We are happy to know that you enjoyed your stay with us and appreciated our services and in particular our restaurants.
We look forward to welcome you back at the Grand Hotel Excelsior Vittoria soon
Best Regards,
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2014

This is one of our favorite hotels in the world. The location, decor, service, and food are all just perfect. The setting, with views of the Mediterranean and Vesuvius on one side and the orange/lemon garden on the other so close to the centre of Sorrento with excellent shopping, is difficult to surpass. The hotel staff could not be friendlier and the service is outstanding. Each room has its own distinct character, architectural/decorative style and original furniture. The restaurant with a Michelin star is a must for any stay in Sorrento. The dining room and terrace have amazing views and the elevator to the port is extremely handy for day trips to Naples and Capri. This is old world charm at its best with all the luxury and conveniences of a 5 star hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 13 May 2014
Dear Guest,

Thank you for your very beautiful review, we are very happy to learn that you enjoyed your stay with us and look forward to welcome you back at the Grand Hotel Excelsior Vittoria soon.
my wormiest regards,
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 March 2014

When I got to my room I thought there must have been a mistake...it was on the first floor (one flight of stairs up from the lobby) and the room was huge and lovely! Beautiful tile work, lovely romantic italian decor in general...and then I saw the patio. I thought that this was a mistake. Our patio was likely another 1,600 square feet. It was massive!!! It was over looking the sea and roadway up the hill. Just incredible. Oh and of course it's the best location you can get in Sorrento as far I'm concerned.
The service was as expected, the gym was adequate, food (inc breakfast) was great...but that sea view...that's what I will remember.

  • Stayed November 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 27 April 2015
Dear Jennifer,
thank you very much for your beautiful review!
Although some months has passed since your stay at the Excelsior Vittoria we hope that you’ve still in mind the beautiful ‘panorama’ you enjoyed form your room.
If you plan ever to come back to Sorrento, we wish to welcome you back to our hotel
Kind regards
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 February 2014

This is a lovely hotel, great views of the bay of Napes, good rooms & public areas It has a lift to the harbourside & is well located in the centre of town. The only minor drawback was the pool attedant who seemed to resent anyone using the pool. But well worth a visit.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 28 February 2014
Dear Guest,
We sincerely thank you for your great review!
We are really glad and honored that you appreciated our location, the service and the room.
We really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria!!

Warmest regards
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior Vittoria

Property: Grand Hotel Excelsior Vittoria
Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Sorrento
#4 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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