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“Simply the best in every way”

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Grand Hotel Excelsior Vittoria
Ranked #4 of 100 Hotels in Sorrento
Reviewed 26 June 2014

We stayed here on our honeymoon last week and it is the most incredible hotel I've ever stayed in. Pure class in every way. The hotel itself is beautiful with stunning views across the bay of Naples. But what also makes it so special is the staff. Each and every one of them goes out of their way to help you and make you feel welcome. There are so many things to praise- the beautiful decor of the large room we stayed in, the swimming pool, the bar, the lift that takes you straight down to the harbour. And also the location, right in the centre of Sorrento but set within its own private grounds so it's very quiet and peaceful. Thank you for making it honeymoon so special, we already can't wait to come back!

Room Tip: You must go for a sea view
  • Stayed: June 2014, travelled as a couple
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1  Thank katie22211186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 26 September 2014

Dear Katie
Thank you for your kind review!
We’re really proud to learn that your honeymoon at the Excelsior Vittoria was unforgettable!
We’ll share your valuable comments with our staff and we hope to welcome you back soon in the nearer future!
Warm regards
Guido Fiorentino

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611 - 617 of 1,343 reviews

Reviewed 22 June 2014

I absolutely loved this hotel. I stayed here and another hotel in Sorrento during my European trip last month. It is truly a gem on the amalfi coast. The service is the best of the region and there is nothing you can request that they won't find for you. Really the best.

  • Stayed: June 2014, travelled with family
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2  Thank Viola N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 26 September 2014

Dear guest

thank you for your kind review!
We are pleased that you enjoyed your holiday with us and that you appreciated our location and staff.
We are already looking forward to welcome you back at the Excelsior Vittoria soon!
warmest regards,
Guido Fiorentino

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Reviewed 22 June 2014

Gorgeous driveway and wonderful views. The room was great but the best part is the staff and the location. Lovely pool and pool bar.- perfect location in the middle of the square.
There is nothing not to like about this hotel

  • Stayed: June 2014, travelled as a couple
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3  Thank caro6161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 26 September 2014

Dear Guest,
thank you for your kind review!
We are pleased that you enjoyed your holiday with us and that you appreciated our location and staff
We are already looking forward to welcome you back at the Excelsior Vittoria soon!
warmest regards,
Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

We just returned from our 2nd trip to this magnificent hotel. The food, the service, the view from the terrace is beyond description of wonderful! The fabulous Galano, the concierge who has been there for over 40 years, can make every wish come true! big or small. The hotel manager, Nicholi, makes you feel like family when you return. We went on a fabulous tour of the Amalfi coast, all arranged by the concierge. It was the best day ever. I would like to meet the owner
some day to thank him for this beautiful place on earth! I look forward to my 3rd trip next year. I have never written a review but I had to write this one!

  • Stayed: June 2014, travelled as a couple
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1  Thank Joan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 11 August 2014

Dear Joan,
thank you for your kind review and loyalty!
we are pleased that you enjoyed your holiday with us and that you appreciated our location and staff and especially our Concierge Tonino Galano and our GM Nicolino Grigio.
We are already looking forward to welcome you back at the Excelsior Vittoria soon!
warmest regards,
Guido Fiorentino

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Reviewed 21 June 2014

We stayed for 4 nights and did not want to leave. First, the hotel and grounds are beautiful. From the orange grove to the pool, the entire area is incredible. And to echo others, the views of the bay of Naples are unmatched. We also loved that we could walk down the entrance road and spill out into the main square of the town...and when we were done, we could return to the peace and serene quiet of the hotel. Staff was great, food was great, room was comfortable and amenities were super. We would go back in a heart beat. A truly world class hotel and experience.

Stayed: June 2014, travelled as a couple
1  Thank SallyLumpLump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 13 August 2014

Dear Sally,

Thank you for your beautiful review!
We are very pleased that you enjoyed our property and appreciated every aspect of it, such us our location, our rooms, our amenities, and restaurant.
Thank you again for taking time to review The Grand Hotel Excelsior Vittoria on TripAdvisor and if you'd like to stay updated on the hotel's events and news, please follow us on Facebook and Twitter.
We’re looking forward to welcoming you back soon!
Warm Regards

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Reviewed 17 June 2014

From the moment you drive down the hotel's flower- and citrus-lined lane, away from the lively buzz of the Piazza Tasso into a zone of calm, you are transported into a different Sorrento. From the concierge, who meets your car and escorts you to registration, to the registration manager who shepherds you through the very brief registration process and escorts you to your room so she has the pleasure of showing you your terrace and the magnificent view of the Bay and Vesuvius, to the chambermaid who greets you by name each day, you are assured that everyone at the Hotel is committed to the excellence of your stay. You wake up each morning to the Cliffside view of the harbor. You stop for the Hotel's magnificent breakfast, and the pianist who elevates your breakfast into something else entirely. Then you head out to explore Sorrento town, or the Amalfi Coast, or the ruins of Pompeii, or even Naples and your family's roots in the town of Pozzuoli, knowing that at the end of a long day, the Excelsior is your refuge. The question you should ask of anyone who has stayed at the Hotel is this: When it came time to depart, were you ready to leave?

Room Tip: You must request a room with a view of the Bay, and spend at least one morning reading on your terra...
  • Stayed: May 2014, travelled with friends
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2  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 20 June 2014

Dear Mr. John,
Thank you for your detailed and beautiful review!
It is with great pride that we read your feedback about the hotel and the entire team.
We believe in our product and our location, "different Sorrento", and most of all we believe in the strength of our team.
Your comments have clearly given us the certainty of the success we can achieve.
Thank you again for taking time to review The Grand Hotel Excelsior Vittoria on TripAdvisor and if you'd like to stay updated on the hotel's events and news, please follow us on Facebook and Twitter.
We really hope to have the pleasure to welcome you back soon! If in the meantime we can be of any assistance, please feel free to contact our Guest Relation team.
Yours Sincerely,
Guido Fiorentino

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Reviewed 17 June 2014

We have been here twice with our family, we found the services a way worst the second time. It is a good hotel and the position is fantastic but it is not worse all that money. Plus it dose not have the beach or a service that brings you to the sea. There is better stuff in Sorrento.

Stayed: June 2014, travelled with family
2  Thank Huskan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior Vittoria

Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Sorrento
#3 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range: £331 - £1,132 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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