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“the best "old charm" palace of South Italy”

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Grand Hotel Excelsior Vittoria
Ranked #5 of 100 Hotels in Sorrento
Certificate of Excellence
Swiss
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“the best "old charm" palace of South Italy”
5 of 5 bubbles Reviewed 25 August 2014

The Excelsior Vittoria is among the best hotels in South Italy. This was our 3rd visit. Splendid location on the main Sorrento's square (but totally quiet thanks to the huge park and garden surrounding the property), the hotel is perched on the cliff facing the sea and the Vesuvio.
Magnificent historic decor, which remains unchanged since the opening of the hotel in 1834, with superb pieces of antiques in all public rooms and bedrooms (but with an updated comfort: superb marble bathrooms, wifi, huge TV, i-pod station).
Top notch service from the concierge (fantastic for recommending visits and tips), the reception, the pool assistants, restaurants, room service, cleaning ladies are all very friendly and helpful.
Rooms facing the sea are gorgeous and extremely romantic (old charm) as well as those facing the park. Excellent facilities (fitness, spa, large pool).
A special mention for the breakfast : impressive and delicious buffet served in a magnificent frescoes room facing the sea, with a piano player in the morning (to extend the dream...). The bar terrace facing the Vesuvio is fantastic for romantic evening.
The Orangerie restaurant, near the pool and surrounded by limon trees, is very good for lunch and dinner as well (we did not try the starred michelin restaurant of the hotel).
A real "grand" old world hotel. The best play to stay in Sorrento and to visit the treasures of the region (Pompei, Ercolano, Amalfi, Ravello and Positano).

Room Tip: We booked two rooms: on the sea, in the Vittoria wing, Room 307 is magnificent with a huge terrace...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank PhillipSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 5 September 2014
Dear Phillip,
thank you for your kind review and loyalty!
we are pleased that you enjoyed your holiday with us and that you appreciated our location and staff and especially the charme of our hotel.
We are already looking forward to welcome you back at the Excelsior Vittoria soon!
warmest regards,
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,159 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (242)
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English first
London, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 25 August 2014 via mobile

Where do I start?? Been coming here for years and never had the time to write a review but this time I decided that it was an obligation for me to do so.this place is magic, incredible from head to toe!!! Don't have enough words to explain how good it is, me and my family love it and have been coming here for years and of course many more years to come. I would like to make some special thanks to Armando and Gennaro at the pool, professional and very helpful with my 3 years old girl.. Those guys have patience and love at what they do. Francesco Anna Raffaele and Carlo at the bar. Corrado at concierge Armando at reception has been incredible in managing my stay. Marco e Salvatore of course and last but not least Nicolino Grigio ( after many years if looking after my family has became a family friend)the director that has put this guys all together and make it work as the orchestra of the Opera House in London!!! I would strongly recommend this place for any occasions... Family, business and romance to anyone!!

Stayed August 2014
Helpful?
4 Thank Ciro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 5 September 2014
Dear Guest,

thank you for taking time to write this beautiful review! We’re really proud that you praised so much all our staff and particularly of GM Nicolino Grigio.
We’re already looking forward to welcome your and your family again at the Excelsior Vittoria

Warm regards
Guido Fiorentino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

We stayed at this truly beautiful and elegant hotel.
The Vittoria has stunning views of the coast line and each night we would have cocktails on the terrace over looking the bay which was amazing.
The Vittoria has a lovely out door pool.
The staff were so attentive, warm and friendly, nothing was too much trouble for them.
Five star service. I would return to the Vittoria again.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Shoegal2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 5 September 2014
Dear Guest,
Thank you for your beautiful review!
We are pleased that you enjoyed your stay with us and that appreciated the location, our pool and especially our Staff.
We’re already looking forward to welcome you again at the Excelsior Vittoria!

Sincerely
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kimbolton, Herefordshire. UK
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 23 August 2014 via mobile

Well the Excelsior Vittoria is a classic hotel in every sense of the word, 180 years old and perched on top of the Sorrento cliff overlooking the harbour you can easily feel yourself transported back to the 1920s or 30s. The decor unmistakably Italian with a lot of excellent modern features the palace can only be described as luxurious, the staff are amazing and so friendly but always courteous.

It is one of those places where you're made to feel welcome the moment you arrive and the overall level of service is excellent but don't get me wrong though, you do pay for it. Nothing is cheap and an average daily bar tab by the pool can be up to €100.00 but it's worth every cent, the place is wonderful and quiet. The pool area is spacious with plenty of sun beds and the people who work in the pool area are fantastic, the most courteous people once again and with a great sense of humour but the two 'pool boys' were the best. Ever helpful and taking great pride in everything they did. Bravo!

The room was also excellent, once again if you want a view over the Bay of Naples you pay for it but there are rooms to suit all budgets. There is a fabulous terrace overlooking the bay, where many stars have been filmed like Sophia Loren and Bridget Bardot, it is a great place to enjoy the sunset with an Aperol spritz before heading out into Sorrento.

Overall I'd recommend the Excelsior Vittoria to anyone, a wonderful classic hotel, the type of luxury everyone should experience at least once but keep an eye on your bill or you may max out your credit card when you check out.

Stayed August 2014, travelled with friends
Helpful?
3 Thank Apollo1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 5 September 2014
Dear Guest,
thank you for your detailed review. We’re very happy that you enjoyed your stay with us and appreciated our staff, location and services. And above all that you had a luxury experience with us.
We really hope to have the pleasure of welcoming you back at the Grand Hotel Excelsior Vittoria soon!
Sincerely
Guido Fiorentino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grenoble, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2014

This hotel is heaven on earth by his position, architecture, outdoor as indoor, tranquility, beautiful scenery and especially the great kindness of all the staff!
Me and my daughter we had the great privilege of being overmatched in the Aurora suite that is of extraordinary beauty, the furniture is original, well chosen, but the highlight is its ceiling, fully painted as a chapel!
Every night we had our little square of chocolate and a bottle of water!
Breakfast is served in a beautiful room, overlooking the sea, and it is a very great quality! Nothing is missing! Italian food has indeed many gout.La pool and the garden of the hotel are very pleasant, everything is well done and thought that the stay be worthy of 5 star luxury well deserved; you will always be greeted by a staff member who will make a tour of the hotel;! we had the pleasure of knowing Valentina she very beautiful and very nice, more she speaks in french which facilitates our contact, there has been talk of Paris, Naples, Sorrento ...... If one day you want to see heaven, choose Sorrento and especially Grand Hotel Excelsior Vittoria !!!!!!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank marilenacarlier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 8 January 2015
Dear Marilena,
Thank you for your beautiful review!
We are glad that you enjoyed your stay with us and that you appreciated our hotel, the location, your room and especially our staff attitude.
We hope to have the pleasure to welcome you back soon to the Excelsior Vittoria … here in heaven!
Sincerely
Guido Fiorentino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

We got lost while walking down a beautifully landscaped path and gardens. Spectacular hotel! Amazing views of the Mediterranean from the terrace. We had lunch there with Mount Vesuvius as our view. We didn't stay at the hotel yet the food was spectacular, the service was well beyond U.S. five stars. We had two servers and we felt like royalty. Next time we visit Sorrento, we will definitely stay here. It was breathtaking and romantic - go!

  • Stayed July 2014, travelled as a couple
    • Cleanliness
    • Service
Helpful?
1 Thank Paradise_Visitors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 8 January 2015
Dear Guests,
thank you for your kind review!
It’s a pleasure for us learning that the Excelsior Vittoria has left such a heavenly memory in your mind.
We hope to welcome you back soon to fully appreciate all our hotel services!
Sincerely
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cookeville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 13 August 2014

From the first glimpse of the hotel, to our romantic room, with the most amazing view of the Bay of Naples, this hotel was first class. We stayed the first two nights of our wonderful trip in Italy. I can't imagine a more beautiful start to our unforgettable vacation. The staff was very helpful, and the grounds were beautiful, for early morning walks. Delicious breakfasts to start each day, and soft beds to end the day. The hotel is located close to everything so we could walk to restaurants, and the center of town. Sorrento is a lovely place, with friendly people. We would love to go back one day and stay in this lovely grand hotel one more time.

Room Tip: Ask for a room, with a view of the Bay of Naples, and a large terrace.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 413Marilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, 3 October 2014
Dear Guests,
Thank you for your kind review!
We’re really happy that the Excelsior Vittoria was the best way to start your Italian trip and that you’ve particularly appreciated our location, the gardens and our breakfast service.
If you'd like to stay updated on the hotel's events and news, please follow us on Facebook and Twitter.
We are already looking forward to welcoming you back soon!
Warm regards
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior Vittoria

Property: Grand Hotel Excelsior Vittoria
Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Sorrento
#4 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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