I was in this Hilton for a conference about two weeks ago. Overall experience - 2 points. Perhaps the main matters that influenced such low but reasonable mark is noise and low quality of breakfasts. Imagine yourself in a room after a long flight and tough bus transfer (taxis went on strike) attempting to rest but instead listening long loud conversations of personnel just outside your room! And how about personnel loudly signing songs or speaking phone while moving something sounding like cart of salvage near your door at 6:30 am? And how would you feel having discovered a sharp metal chip of about an inch long in stewed peaches at breakfast? With zero level of attention to you showing this chip inside the peach to the chief waiter? Certainly such impressions move at some back side generally friendly staff, which however do not care about your mattress cage suddenly breaking under you and carefully making the bed without an attempt to replace it. Laying at bed you are wondering at your clothes hanging in an open shelf just in front of your bed while TV set is hanging so that you have to watch it laying diagonally. The pool is not maintained, nobody attempted to clean its zone, at least during those five days I stayed in. Internet in rooms is not free and has low speed. Still bottled water is for 2 Euro. Shampoos are not added until you ask. Poor choice of food at breakfast is surprising. Food is added very slowly as if the restaurant is trying to save on it. Beware of rooms with mountain view - you will be watching wall mountain 10 meters away from you. Sea view is prefect. Good luck!
- Official Description (provided by the hotel):
- An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more less
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- Also Known As:
- Hilton Sorrento Palace Hotel Sorrento
- Sorrento Palace
- Sorrento Hilton