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“Fabulous Stay at Hilton Sorrento Palace!”

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Hilton Sorrento Palace
Ranked #32 of 100 Hotels in Sorrento
Certificate of Excellence
Manhattan, Kansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous Stay at Hilton Sorrento Palace!”
Reviewed 20 May 2014

We returned yesterday from our bucket list trip to Italy. It was all wonderful, including our stay at the Hilton Sorrento Palace for four nights at the beginning of our trip. The Hotel was excellent and all the staff were very friendly and accommodating. The hotel communicated with us prior to our visit about our sightseeing options and booked our selections. We attended the Sorrento Musical and took the day trips of the Amalfi Coast Drive, Pompeii and Vesuvious, and the Isle of Capri boat tour. All were excellent experiences. It was a short walk to beautiful downtown Sorrento where we enjoyed the ambiance of a vibrant downtown business area and excellent restaurants. We enjoyed relaxing in the hotel piano bar and had an excellent dining experience in the hotel restaurant. The morning breakfasts in the hotel were outstanding with views through full glass walls looking out over Sorrento Bay.

Thank you Hilton Sorrento Palace for helping us have a fantastic stay and experiences in and around beautiful Sorrento.

Room Tip: Our 5th floor Sorrento Bay-view balcony room was ideal for scenic views looking out over Sorrento an...
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JLLSMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Singapore, Singapore
Level 6 Contributor
126 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 20 May 2014 via mobile

We stayed in one of the family room. The heater/air conditioning was not working and the room felt stuffy. Our room is on the third floor and we can hear constant buzzing sound coming from above. The staff was friendly and helpful.

  • Stayed May 2014
    • Value
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    • Cleanliness
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Helpful?
Thank Ayql28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london, england
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 May 2014

We stayed in the hotel from Sunday 11th May departing Thursday 15th May, eight of us checked in together as we were staying for a wedding in Sorrento.

On arrival on the Sunday we were greeted by very friendly reception staff who quickly checked us in. All our rooms were really lovely, the beds enormous, plenty of hangers to hang our clothes, lots of drawers to put our other clothes, the room was very clean and tidy and the bathroom was lovely, big bath and very decent shower over the bath.

The swimming pool which is made up of six individual pools were very well maintained and was really lovely, it was not crowed at all and there are towels available and plenty of sunbeds.

The bar by the pool was great and the pizza's were one of the best I have tried.

Inside the hotel is a really lovely indoor pool, which is heated and has towels and beds to use. There is a big gym, should you wish to go!

The bar inside the hotel is huge and has the most amazing views, as has the restaurant which we had breakfast in every morning. The breakfast is great, huge variety of food.

The reception staff were so helpful, my boyfriend needed his shirt ironed for the wedding we were attending and they picked it up and had it back in the room in a few hours.

Pina was particularly helpful and nothing was too much trouble.

The hotel is located up a hill, which is very easy to walk up, we walked into town sometimes twice a day and it was a lovely walk.

Room Tip: We had a balcony looking over the gardens rather than the pool, but don't let this put you off a...
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank twin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2014

Great location. Very helpful staff for scheduling tours, transportation, and restaurant recommendations. Rooms clean and well maintained. The hotel was in good location, easy walk to city center. Hotel facilities well maintened. well trained staff and professional. Will recommend to others and stay myself again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank DaveK28270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, United States
1 review
Reviewed 16 May 2014

In addition, to being a great conference hotel, it is a very good place to stay. The only negative (and it is a slight one) is the 10 min. walk up the hill from City Center. The service, atmosphere and amenities are top-notch.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2014

It may be an International Hotel with lots of conferences going on out of season, which was the case when we stayed in February but you could not fault the place and by far the best place to stay if you wish to be in walking distance of the train station for trips to Pompeii etc.
We loved the peace and quiet. Worth booking a sea view. We had amazing views over orange groves and across the bay of Naples and Mount Versuvius. Every morning we woke to a postcard view. The amazing service from the staff, always so attentive and caring. Nothing was too much trouble and always so calm. Immaculately clean everywhere. Beautiful indoor pool which we had to ourselves most afternoons. It is so much better than appears on the photos. The view at breakfast over the bay is something to behold! Would always go back.

Room Tip: Pay extra for a sea view.
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  • Stayed February 2014, travelled with family
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Helpful?
Thank JoAskew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 May 2014

We visited Sorrento with friends (another couple) in April. The Palace is a large hotel, but the staff were very friendly and helpful and it had more of the feel of a small boutique hotel rather than a large chain. The hotel has beautiful indoor and outdoor pools and a decent fitness room. The breakfast was very nice with both a large continental buffet and a nice range of hot food. The staff in the restaurant were very attentive. The hotel is a ten minute walk from the main square however it should be noted that the return is up hill and therefore could be difficult for someone with mobility difficulties. It should be noted that the air conditioning cannot be controlled individually in the room. You need to contact the reception staff in order to alter it. Our rooms as large and very comfortable with a very comfortable kingsize bed. House keeping was excellent. The only negative was that we could hear other guests in the corridor. Our overall experience was very good and we thought it good value. Having stayed elsewhere in Sorrento on a previous visit, we would definitely consider staying here again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobandHannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Sorrento Palace

Property: Hilton Sorrento Palace
Address: Via S. Antonio 13, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#27 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Official Description (provided by the hotel):
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 
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Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton

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