We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hilton in Sorrento Italy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Sorrento Palace
Ranked #32 of 100 Hotels in Sorrento
Certificate of Excellence
Doylestown, PA
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great Hilton in Sorrento Italy”
Reviewed 1 July 2014

We used points to stay here for 3 nights in June based on a friend's recommendation. We are so glad that we did. Our family of four had plenty of space in our room with 3 beds and two bathrooms, but no view. We had very limited room choices by using points for 4 people, but Marianna at the front desk was very friendly and she worked with us and offered other rooms. Ultimately we stayed in the room with no view because it was very large and comfortable. We were given access to both Executive lounges. Both were very nice, but the one on the 7th floor also had an outdoor pool and lounge chairs. They offer free drinks and snacks from 7am-10pm daily at both lounges. Beer was only available from 6pm to 8pm, but wine and champagne was always available at no charge.

Room Tip: Ask for Marianna. She was excellent.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank familyof4inpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,300 reviews from our community

Traveller rating
    1,673
    1,050
    411
    105
    61
See reviews for
971
1,275
52
478
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (662)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Drexel Hill, Pennsylvania
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 July 2014

We spent 7 days at the Hilton, Sorrento. The views from this hotel are amazing. The room was impeccably clean and the view form the balcony was worth every euro. We found the staff to be gracious and helpful. It is about a 15 min. walk to the center of town, but we enjoyed the exercise after eating many fine meals in this city. Pools are beautiful, and a welcome haven after long days of touring. The buffet breakfast is very good. Skip lunch, and take a break with a fine glass of vino. Save the calories for dinner. Simply lovely!
Judy
Philadelphia

Room Tip: Request the bay view.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

Fantastic pool area with amazing views!!
Average rooms, but have everything you need.
Good food, which is overpriced but expect this. Great choice at breakfast.
Low point - on arrival (at 11pm) we were "greeted" by Alessandro who was cold and unfriendly and gave us no information about the hotel and its facilities. We had to find everything for ourselves. When checking us in he said "Unfortunately you have a room facing the mountain" - actually we didnt mind this, but he put a negative slant on it as soon as we had arrived. As others have said, there is no privacy on the balconies, but as no-one seems to use them it wasnt a problem.
High point- gentleman on the bar named Guiseppe was friendly and attentive. The cleaning staff were also friendly.
Its a 10-15minute walk into the centre (uphill on the return) which got alittle tiring as the week went on, but this is the price you pay for the amazing views. We have previously stayed at the exquisite, centrally located, Grand Hotel La Favorita which has impeccable, personable service, but nomatter how amazing the service/decor is, it just cannot compete with the views here at the Hilton.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheHDs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 June 2014

We spent 4 days in Sorrento at this hotel. I was a little hesitant to stay at a large chain hotel in Italy (I assumed it would lack some of the charm and personal touches we look for when traveling in Europe). But we loved every part of our stay. I thought the staff was very helpful even when corresponding through email before we took the trip.

We DID shell out the extra money for an executive room and our room was beautiful. Beds were comfortable and air conditioning worked GREAT. I know these rooms are much pricier but we booked them during an internet sale. Considering that you can eat/drink for free pretty much all day long in the Settimo club, I think the extra price is worth it. However, I did prefer the "regular" pool to the rooftop pool. The rooftop pool was small and barely waste deep. The other pool was huge and still had great views and a great atmosphere and plenty of chairs for the guests.

The biggest downside is the location. It is about a 15 minute walk to the main part of town (and the walk back is largely up hill). With luggage, that would be a bear but we chose to take a taxi from the train station. The other days, we considered it an opportunity to work off the extra food and drink.

We loved our stay at this hotel and would stay here again.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristen950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 June 2014

We have just arrived back from 10 days in Sorrento, which was wonderful, our first time in Italy, & we will definitely return & stay again at the Hilton! The staff, cleanliness & ameneties were great, you couldn't fault it, (brilliant pool,) the only thing I would say is although we were staying B&B status, we had lunch a couple of times around the pool area, & found the prices rather expensive, but I suppose it is a Hilton!
The walk into Sorrento town, took around 15mins, which is nice as it's all down hill, so be prepared when you come back!

Room Tip: We chose to have a cliff facing room, as a pool side room would have cost another £300, & didn...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Excellent facilities, great food, and caring staff and a short walk only to the main town. Ideally located with superb views over the bay of Naples and Vesuvius. Lots to do in the surrounding area including Capri & Pompei.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Leslie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 June 2014

Location, just outside the centre. Lugging the suitcases through the town centre up the hill was quite exhausting in the afternoon sun, but a taxi from the port costs 20 euros so we decided to hike it.The 1 euro lift to the top of the cliff helped though!

We are a young couple, but with sight seeing all day and dining in the town centre at night, that 15 min walk up the hill to the hotel was still a mission, so older/less fit people beware! Train station 10 min walk or 20 euro taxi from hotel. The hotel is just close enough to do without a shuttle bus but still be a bit of an effort of a walk.

When checking in the staff were very helpful and spoke good English.

Breakfast was good. Extensive buffet selection if a bit luke warm. Egg station and fresh waffles.

We paid extra for a sea view room. We found that we were based on the side of the hotel with a 'token gesture' sea view, but we were over looking Mt Vesuvius, so we weren't too disappointed.

The room was good for our needs. Decent bathroom. We had 2 single beds connected together rather than a double which isn't what you would expect of a Hilton.

Pool area is decent. Although we spent much of our time away from the hotel there was plenty of sunbeds for choice when returning in the afternoon.

Pool service was ok. We had to ask rather than be asked for any food or drink, but they were most receptive when approached. Food was average and overpriced.

Bar prices were very expensive compared to the surrounding area, but I guess this is expected.

Wifi was 7.50 euro for 24hrs or you could get it free in the lobby.

MONEY SAVING TIPS:

Organised tours along Amalfi coast cost with the hotel around 100 euro pp. We caught the Sita bus from the train/bus station for 6.80 pp for all day hop on/ hop off service. Although it's a bit busier and we had to stand for some of the journey, the money saved was worth it.
Pompeii and Vesuvius cost around 80 euro with the hotel. We did it for 37 euro pp all in using the train, and did everything on our terms rather than a timetabled guided tour.

In summary, this is good hotel with decent staff and good facilities. It is not necessarily the best Hilton we have stayed in but served our needs for a memorable trip.

If you want a two minute walk home at night then don't stay here. If you would like lovely hotel surroundings with a bit of a walk then give this place a go.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EP1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sorrento hotels
0.6 mi away
Grand Hotel Aminta
Grand Hotel Aminta
#25 of 100 in Sorrento
3,104 reviews
0.5 mi away
Grand Hotel Capodimonte
Grand Hotel Capodimonte
#27 of 100 in Sorrento
2,371 reviews
1.2 mi away
Art Hotel Gran Paradiso
Art Hotel Gran Paradiso
#42 of 100 in Sorrento
1,096 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Grand Hotel La Favorita
Grand Hotel La Favorita
#7 of 100 in Sorrento
1,685 reviews
0.4 mi away
Antiche Mura Hotel
Antiche Mura Hotel
#10 of 100 in Sorrento
2,304 reviews
1.1 mi away
Best Western Hotel La Solara
Show Prices
Show Prices
Show Prices

Been to Hilton Sorrento Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Sorrento Palace

Property: Hilton Sorrento Palace
Address: Via S. Antonio 13, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#27 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Official Description (provided by the hotel):
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , TravelUp, 5viajes2012 S.L., Southall Travel, Expedia, Hotels.com, Booking.com, Agoda, TripOnline SA, Evoline ltd, Cancelon, HotelQuickly, Ebookers and getaroom.com so you can book your Hilton Sorrento Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing