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“Special Treat”

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Grand Hotel Ambasciatori
Ranked #11 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 25 August 2014

We stayed at the hotel as part of family birthday celebrations, based on a family member's stay some thirty years ago!!!

The hotel had been significantly refurbished since then and was delightful!!!

We can't praise the staff enough either, all of whom were polite, helpful and attentive, whilst not being over-bearing or intrusive in any way.

The loungers by the pool were the comfiest I've ever laid on and really helped an afternoon snooze (or maybe that was the lunchtime Ovieto??? ;-) ).

We'd definitely return, hopefully sooner than thirty years.

Room Tip: We had a sea view room and could watch the sunsets - spectacular!!!
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Valued Guests,

Thank you for choosing to stay at our hotel as a part of a returning group that made you appreciate all the changes made during those years.

The hotel during the past few years, has undergone to deep changes that have improved the comfort of all facilities, from our suites to the new restaursnt, from the deck area to the swimming pool. But on top of all that, many thanks for enjoying the outstanding quality of customer service provided by our staff.

We do hope you are coming back in a very near future maybe to celebrate another family gathering.

Best regards,

Customer Care Department

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574 - 580 of 1,560 reviews

Reviewed 25 August 2014

We spent five nights at this delightful Sorrento hotel, perched high on the cliff top with spectacular views across the bay of Naples to Vesuvius and Ischia. The hotel has the feel of a great Italian classic, run over the years by several generations of the same family, with outstandingly courteous and friendly staff, many of whom seemed to have been there for many years. Our experience was made even more special by an upgrade to a recently refurbished suite, with a two-person hot-tub on the balcony, overlooking the sea. We enjoyed some excellent dinners as the sun set over the bay. We also appreciated the well-kept sun deck down at sea-level with access to the sparkling water. The hotel is a short walk into Sorrento, but has a sense of peace and timelessness that feels a long way away from the bustling tourist streets. We certainly hope to come back!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank slrowj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Valued Guests,

It was a great pleasure to read your great comment on Tripadvisor. Thank you for appreciating your stay at our Hotel established run from many years by Manniello family, already in the restaurant business since four generations. This explains our great passion for the food quality served in our Restaurant Le Muse and à La Grande Carte "Ambassador Bellevue" and great customer service we are glad you appreciated.

We do hope to have a chance to welcome you back very soon.

Warm regards,

Customer Care Department

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Reviewed 22 August 2014

We have just spent an amazing week in Sorrento staying at the hotel Grand Ambasciatori.
The hotel was exceptionally clean spacious rooms and elegant furniture, lovely gardens, superb attentive staff and the most amazing views across the bay of Naples, with Vesuvious to the right and the sun setting over Capri to the left, it simply takes your breath away.
We couldn't fault anything and will definatley be returning, the sooner the better.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank darren m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Guests,

Thank you so much for your kind words.

We are truly happy to hear you had such a positive and great experience with us and that you are planning to return soon. Your words of appreciation towards the whole team, the beauty of the hotel and rooms are the right support to us. Many thanks for having pointed out all this and we look forward to welcoming you in a near future.

Kind regards,

Customer Care Department

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Reviewed 22 August 2014

We had a fantastic holiday with friends and family and would definitely recommend this hotel. Staff were so helpful and friendly and the hotel is stunning. Decking area was great and not too crowded. We cannot wait to go back!!

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Liz998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Valued Guests,

Thank you for posting such a nice remark on the web. We are really delighted to hear you enjoyed your time with us and that so many details made the difference in your stay.

Your words of appreciation are an additional challenge for us in our daily effort to keep the standards to high level. Hope to see you soon in Sorrento in a near future.

Kind regards,

Customer Care Department

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Reviewed 21 August 2014

Just back from 7 days. In the Grand Hotel Ambasciatoria, lovely holiday, wonderful. Views. TWO SPECIAL NIGHTS put on by the hotel whilst we were there made it a very special trip with serenades as the sun sets over the Bay of Naples with Vesuvius in the background! All the staff are friendly and helpful. Only one niggle the room was partial sea view (we were not able to get a full sea view) and the view of the garden was obscured by roof of restaurant but we did get the partial sea view and view of the hills.There are also plenty of public spaces at the hotel to sit and enjoy the full views! We hope to visit again.
The pictures of other reviewers does not do this hotel justice.
It is even more wonderful. Great food.

Room Tip: Full sea view above first floor
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Helena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Valued Guests,

How nice to hear you had good time with us! We are happy we managed to make your stay unforgettable, especially for the great service provided, the special nights we normally organize during the week and the beautiful hotel location. As per the rooms the choice we offer is really wide but unfortunately not on the high season when we run out of the beautiful suites facing the marvelous Bay of Naples.

We do hope this could be a nice reason for you to return for another great stay in one of our beautiful suite.

With warm regards,

Customer Care Department

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Reviewed 21 August 2014

This is one of the best hotels we have ever stayed in. It is so well run with a wonderful staff team. The restaurant is superb and the quality of food and wine is outstanding. It is a great place to relax and enjoy genuine Italian hospitality. The hotel's location is brilliant for the town centre and the beach. I am sure we will return many times.

Room Tip: If possible ask for a room with a garden view or sea view
  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Valued Guests,

It is always a real pleasure for us to provide the most outstanding quality of service: we are glad we managed to exceed your expectations giving you the chance to appreciate your time in Sorrento. Many thanks for having enjoyed so many aspects of our hotel and we do hope to welcome you back very soon.

Warm regards,

Customer Care Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

The staff were so helpful and polite, they just could not do enough for us. We were upgraded to a suite on arrival with a fantastic view across the Bay of Naples to Vesuvius. It was west facing so we saw some beautiful sunsets too. The breakfasts and dinners were gorgeous and we had one meal a la carte which was truly excellent. The food at the pool bar and down on the pontoon was also fine. There is a lift down to the pontoon where you can swim ain a sheltered part of the sea. We had nor problem getting beds whether by the pool or on the beach each day. 10minute walk down to town which was fine too.

Room Tip: go for a room with a sea view as rooms at the back face a football stadium....not good. We had room...
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank fionaloveshols2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this reviewResponded 7 September 2014

Dear Valued Guests,

Thank you for selecting our hotel for your stay in Sorrento. Throughout the years, the excellence on service has been our main purpose and we constantly strive to meet every guests’ expectations and go beyond.

That’s why your comment is really appreciated: it’s only through your words we can get a measure of our standards. Once again many thanks for your support and we do hope to welcome you back soon in Sorrento.

Kind regards,

Customer Care Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Ambasciatori

Address: Via Califano 18, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Sorrento
#10 Luxury Hotel in Sorrento
#15 Family Hotel in Sorrento
#19 Romantic Hotel in Sorrento
Price Range: £198 - £823 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Ambasciatori 5*
Number of rooms: 100
Official Description (provided by the hotel):
Characterized by the uniqueness of its position close to the city centre, the Grand Hotel Ambasciatori, is a prestigious 5 star rating Hotel, immersed in the green of a luxuriant secular park, on a cliff overlooking the sea, with a breathtaking view of the Gulf of Naples and Vesuvius. Quiet location, exclusive private beach, Wellness center and parking. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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