Stayed for one week in October and overall a nice hotel, good location with beautiful views, but I did have greater expectations, having read the reviews on TripAdvisor.
Generally staff were courteous with the exception of ladies on the front desk.
Stayed in a single room which resembled a corridor and nothing more, just wide enough to fit a single bed and dressing table at one end.
I did complain to reception and offered to pay for an upgrade but nothing came of my requests, extremely disappointed as this room did not come cheap!
Food quality was ok but nothing special and having spoken to several other guests they were of the same opinion.
Would I return to this hotel - No - too many niggles.
- Official Description (provided by the hotel):
- This elegant and refined five-star hotel in the heart of the city of Sorrento is situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount Vesuvius, and set within a large, historic park with an assortment of exotic plants, marvellous camellias and orange and lemon trees. ... more less
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- Also Known As:
- Grand Hotel Sorrento
- Grand Hotel Royal Sorrento