My partner and I were on a tour when she broke her elbow really badly. We were stuck in Sorrento for days dealing with bureaucracy and language barriers at the hospital, and we needed to extend our stay and constantly request faxes to be sent, advice on where to go etc.
The hotel staff were extremely helpful, kind, and as the boss of the hotel said, "We are not your problem. They are your problem." (when referring to the travel insurer). They would always go out of their way to ask us if they could help and that if there was anything we needed, they would get it for us.
Looking at it from the point of view of holiday and not an emergency, the hotel is really close to all the shops and businesses in Sorrento (although it is of course a small town). There are amazing views just a 1 minute walk from the hotel. The roads around the hotel are very narrow but then that's a feature of Italy - just watch for cars coming around corners.
The staff were great, helpful, and the breakfast food was really fresh and enjoyable. We became friends with one of the staff members due to the length of our stay and all in all, they are just good people.
We will definitely go there again.
- Official Description (provided by the hotel):
- Hotel Regina is a brand new hotel located in the heart of Sorrento. Recentely renewd it offers all comforts and an amazing view on the Gulf of Naples. All the rooms are tastefully decorated and offer free wi fi internet connection, ensuite bathroom with shower and some are equipped with jacuzzi bath. The reception is open 24/24 and a buffet breakfast is served every morning in our panoramic breakfast room. ... more less
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- Also Known As:
- Regina Hotel Sorrento
- Sorrento Regina Hotel