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“A little luxury in the heart of Sorrento”

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Imperial Hotel Tramontano
Ranked #35 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 7 September 2013

If you're reading this you've probably read the rest of the reviews so what can I say that's new ?

The Tramontano is < 100 yards from the centre of Sorrento old town. It sits above one of the beaches and there is a private lift from the hotel down to the (paid for) beach. Some poor soul has the job of standing in the lift and pressing one of two buttons - one to go down and the other to go up but, thats what you get when you stay somewhere nice.

You may have read that the "tunnel" at the end of the lift down tot he beach is in a "poor" state of repair. To be clear, the lift takes you down to sea level. there's a tunnel from the lift the twenty yards to the beach. the tunnel is painted and there is carpet on the floor BUT it is at sea level. So, it gets wet and damp. Not a lot that can be done really. What is nice is leaving the beach, going into the lift and being in your room within a minute or two. If having a dry tunnel to walk down is that important to you, you may want to take the public lift next door. €1.80 each way, you may have to queue and when you get to the top you have to walk back to the hotel. Your choice really but I would take the hotel lift.

Another tip is, if you go to Marina Piccolo, you can walk through town and go down a very long flight of stairs, you could catch a bus or take a cab OR you can take the hotel lift down and walk a hundred yards along the beach. Time to get to the marina using the lift < 5 minutes. Time to get there using the other routes ~30 minutes. Again, you don't have to use the lift with the damp carpet in the tunnel but I found it dead useful, especially after traipsing around Capri for the day and getting the boat back, it was great to be able to get back to our room so quickly and relax a bit before dinner.

Talking of the room, we had a junior suite, so two rooms and a separate bathroom. The bathroom had a jacuzzi bath and separate shower. The bedroom had a large (4 foot high) window and the lounge had french windows leading out to a private patio. The sitting room and the bedroom both had TV each with Sky TV. My next tip is to look at how Sky is configured. If you click the i for information button you can change the language the program is presented in. As its Sky most of the programs originate in the UK or America and so you just set the language to "original" and voila, you have english TV in your room. Very good with children who need to be kept entertained while everyone takes turn sin the bathroom. We had a child in the front room and so the separate TV in the bedroom meant we could put him to bed and still keep ourselves entertained as we stay up later.

Other reviews note the small windows. Walking around the hotel it is clear that there is a difference in aspect of each of the rooms. A very small number of rooms have the small windows described. These are right at the top of the hotel. If you don't have a Sea View then you wont have a (how can I put this) Sea View. that is, you might end up looking over the car park or you might end up looking at a brick wall. In short, it really is a case of "you get what you pay for". With this hotel it is also a case of "location location location". So, you pay for two things, the location of the hotel, the location of your room and the location of your bedroom. Due to its excellent location, even the smaller rooms are not cheap which is why you read reviews where people are disappointed with a small window or a poor view but thats because the location of the hotel itself means that even the most basic rooms are quit expensive. If you are going to stay here, it really pays to go for an upgraded room.

Breakfast was not great. the same breakfast every day which after several days gets very samey. No sous chef, no fresh cooked eggs, so special courses each day. Nothing. just the same every day. oh, and the eggs are left out on the side before being bought in to breakfast and so are frequently cold. We didn't eat in the restaurant but did note that the displayed menu also stayed the same every day so, if you are going to stay here, be prepared to eat out at night.

We stayed at the hotel during ferragosto and the hotel owners through a (free) gala dinner and the food was very nice so if you do eat in the restaurant I expect the food would be very nice, just a limited unvarying choice would be my expectation.

There is free WiFi in reception. if you ask at the reception desk you can get a code that lasts for the week. Also, next to the desk in a booth marked "Telephono" there is a computer running linux that allows you to access the internet using the code supplied so you don't have to bring your own device. Very useful for booking trips, checking in at the airline and looking up local restaurants.

Finally, a word about the staff, They were all lovely, very friendly and (somehow) knew my room number without me even asking whenever I collected the key.

All in all, the hotel is excellent and you get what you pay for. The only area they should look at improving is the breakfast menu.

Room Tip: The best rooms cost more money, its as simple as that. The larger rooms looked great with two sofas...
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  • Stayed: August 2013, travelled with family
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4  Thank Philip F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 September 2013

This was our first visit to italy and we cant wait to return. this hotel definately made our holiday extra special!! We had a beautiful room overlooking mount vesuvious with a beautiful balcony. the staff are really helpful and friendly and the breakfast is second to none! I would highly recommend this hotel if you enjoy a touch of luxury. also in an ideal location...5 min walk from the sorrento centre.

Room Tip: ocean view room with balcony is definately worth paying extra for.
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  • Stayed: July 2013, travelled with family
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Thank maxmot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We have stayed at the hotel Tramontano many times over the years and we always look forward to our stay. From the excellent service from the friendly staff to the clean and beautiful rooms, to the incredible view of the Mediterranean sea! Our last visit was in August 2013 with our family of NINE! the hotel staff exceeded everyone of our expectations, and they even treated the hotel to a "complimentary" five course dinner as a special holiday tradition, served around the pool with staff in evening dinner coats and live music! We will stay at the Hotel Tramontano during our next visit!
Ciao Tramontano, Ciao Sorrento!

  • Stayed: August 2013, travelled with family
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Thank Jay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We stayed at this hotel for 10 nights. We has 2 seperate rooms, overlooking the pool and the reception areas. Both rooms were bigger than expected and in excellent condition. The hotel is in a fantastic location with stunning views overlooking the bay. We found all the staff inside the hotel extremely helpful, professional and friendly.

The pool area and gardens are well maintained. The road running alongside the garden is occasioanlly noisy with traffic. The pool side restaurant is very good, we ate there several times for lunch. The younger waiter did have a chip on his shoulder and we felt he didn't really want to be there. He was very rude to a member of the family about the amount of towels we could have.

Overall this is an excellent hotel, we would recommend to others and stay again if we were in Sorrento.

Room Tip: Standard rooms on the fourth floor were excellent for us.
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  • Stayed: August 2013, travelled with family
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Thank Maisha23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

Read the reviews don't know how negative some people can be. we had a sea view room with balcony which was excellent. location is perfect on the edge of the busy streets. there are so many restaurants around only had breakfast at hotel but this was good. this is an old hotel but well looked after the staff were helpful and friendly.

Room Tip: Choose rooms with sea view and balcony.
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  • Stayed: August 2013, travelled with family
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Thank pasites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

The breakfast was ok I complained 2 days one after the other as I had a piece of broken glass go in the bottom of my foot off the balcony of our room and it took 2 days for them to clean it off not impressed.the maid service was very poor the reception staff were pleasant but didn't sort problems out very well. As for staying there again I wouldn't .

  • Stayed: August 2013
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Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

i have stayed at Tramontano twice and understand the mixed reviews it can get. It is a fantastic location with views over the Bay of Naples and is close to all the shops , alleyways and restaurants. The rooms are fine especially if you have a sea viewbut if you have a room overlooking the pool, then it can be noisy . The pool is supposed to be closed in the evening but some visitors ignore this and can be a nuisance. The hotel is old and tends to rely on its history so sometimes the attitude and service can not be what you would expect. some staff have been there too long probably. For a great holiday visiting all the fabulous sites around the amalfi coast, this is a great place to stay although expensive.If you are expecting 5 star luxury with service from passed generations ,then yes you will be disappointed

  • Stayed: August 2013, travelled with friends
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Thank Discern8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Hotel Tramontano

Address: Via Vittorio 1, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#15 Family Hotel in Sorrento
#28 Luxury Hotel in Sorrento
#31 Romantic Hotel in Sorrento
Price Range: £164 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel Tramontano 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Imperial Hotel Sorrento
Imperial Tramontano

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