This was our 2nd trip to the Tramontano after a 3 year gap and this time it was definitely a lesser experience.
We booked, what we thought was the same standard of rooms; 2 junior suites with balconies and direct sea views with an expectation of repeating the standard of our previous stay. We were mistaken.
The luggage was taken down from the reception area and we were given 2 suites with good sea views . These suites however are not in the same league as the first and 2nd floor suites having the bathroom at the front thereby reducing view and space,much lower ceilings and tiled as opposed to wooden floors. There is something psychologically weird about going down a steep stair to your rooms in a luxury hotel.
In the morning (6 ish) we were woken with the sound of the kitchens, moving tables, laying out cutlery above us.
We asked to be moved and expressed our disappointment to no avail, they were full up and aghast that we were critical of the suites allocated to us.
The room was very dated and the en suites looked circa 1985. A crispy sofa on the balcony was ready for the skip..
The hotel is in a great location for Sorrento the views are superb and the staff attentive and professional . There is however an air of complacency, based presumably on their on- going popularity. Despite the issues mentioned the food was good, breakfasts comprehensive and the maitre'd- Luigi always attentive and helpful.
We did enjoy our stay and are not people that fixate or worry to much about fittings, again though for the money, I would expect better than the standard offered in this hotel.
I have given the hotel 4 stars but in reality would say 3 to 4.. if I could.
In context to the price I don't feel the hotel is good value. The Tramonatano is a decent hotel but it is unlikely we will return and I would agree with all the comments in respect of the rooms. This hotel is mostly about the location and view. Make sure you know precisely your room type and the rooms location within the hotel before you commit a lot of money!.
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- Also Known As:
- Imperial Hotel Sorrento
- Imperial Tramontano