We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A week in Sorrento”
Review of Hotel Bristol

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Bristol
Ranked #15 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 20 October 2013

Stayed at this hotel for a week in October. This was our first time in Italy so didn't know what to expect. Hotel was very clean but we found our room extremely basic for the money that we paid. However the hotel in General is well kept and the staff are pleasant and polite. We had a slight problem when we first arrived as we were given the keys to our room and when we got to it the room wasn't ready. We reported this to reception 45 minutes later and two very expensive drinks in the hotel pool bar we returned to the room to find it still wasn't ready. We returned to reception and reported again to be told that it is ready. So we were then escorted to the room by a porter who opened up the room to tell us it was ready and low and behold very embarrassed faces all round as it still wasn't ready. They then put us in the room next door that was ready although it was a lower grade room (shame).

You cannot fault the hotel food although the breakfasts are a little but basic, the Restaurant staff are by far the best experienced of this hotel.

Whilst we were here we had some horrendous downpours with the Hotel itself taking in water through the ceilings, I think they were probably freak storms. However, somethings do need to be addressed like the leaking guttering above the balcony of our room. It completely flooded our balcony during the storms, even more so once the storms had passed (2 to 3 hours later). We still had dripping guttering so could not sit out on balcony which was a shame as we had paid extra for it. This was not due to freak storms but bad maintenance as they had already tried to silicone the joints on the guttering.

Sorrento itself was not what we expected although very nice. You certainly don't need swim wear if the hotel doesn't have a pool. Although we did manage to amuse ourselves daily watching the locals on their scooters riding like suicide jockeys on a death wish!

We visited Pompeii on the train only €4 in the train return each another bargain was the open topped bus which is €12 each for a 2 hour trip. (We'll worth the money).

As previous stated this was our first visit to Italy but will be our last although we did enjoy it but shan't be returning.

Stayed: October 2013, travelled as a couple
Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,490)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,069 - 1,075 of 2,491 reviews

Reviewed 20 October 2013

We had a wonderful time in our week at the Bristol. The room - a junior suite with balcony - was huge and comfortable, and very accommodating to our 16-month-old. (However, we would not let the toddler out on the balcony except in our arms - the railing was insubstantial enough that you could really picture her crawling straight through the rails. It was great to sit out there and watch the city lights after she went to bed, though.) The staff was friendly and really bent over backwards to make sure our stay was pleasant, including tracking down the baby-carrier rucksack we left in the parking lot at Herculaneum. We never had lunch there, but breakfast and dinner were delicious.

It was a great place to stay with a toddler, as well. There were two other kids our daughter's age there the same week we were, and we often ran into the others while burning off energy in one of the lounges or in the children's play area in the garden. I didn't realize when I booked that there was a small kiddie pool in addition to the full-size pool, and it was a very happy surprise!

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KBAlfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

We had a lovely stay at the Bristol, the staff were lovely and couldn't
do enough for you.
We booked through Thomson and we know you dont always get the best
rooms for your money but at first we thought yes! a nice clean room
with a view to die for from the private balcony with a view of Vesuvius
from our bed, that was untill that night when we realised next doors toilet was on our bedroom wall and the couple must have had either a toilet flushing fetish or IBS.
It was so loud it was as if it was in our room.
one night the flushing started at 3am and continued several times untill they
left for breakfast.
We made it into a joke and a lot of the guests were saying the same
so we didn't complain. But on this basis dont stay in room 501!!!!
Its a shame as this was our only complaint and we understand it would be
expensive to change the toilets all over the hotel. I recommend the staff to go in a hear it for themselves!!

The food is very good and fresh.
No tomatoes at breakfast which surprised me as italian toms
are gorgeous.They cater very much for the english and thats a shame because you are in Italy!!!
The age group when I was there from 7th-14th Oct was defo over 50, we felt a bit young at 39 as it catered more for the wiser generation.
Pasquale looked after us well and worked very hard in keeping standards up. Im sorry we didn't get to say a proper goodbye and to thank you for teaching me Italian. Chow Gratzi Pasquale.

We had a private chauffer for the Amalfi coast drive and it was
worth every penny. Accamporatravel. Inna took us along, she was knowledgeable and spoke good english. We stopped along the way and she pointed out interesting places. We had a lovely lunch at her friends restaurant at Ravello.

The train to Pompeii was an experience but very cheap at 8euros for 2 adults.Be prepared to be crushed. We couldn't move our arms for most of the journey! (Be aware of pick pockets though.)
I half expected war songs to be sung as the brits were trying to lighten the mood and make it into a joke.Be carefull at Pompeii, the tours are informative but you get route marched round so fast. Im glad we mooched round on our own, you can ear hole in on other tours and at least you can take it in and find quieter areas where you are alone.

Capri was beautiful but very touristy if I went again id catch a later ferry and let all the coach trips go first.

Sorrento is best at night when the cruise ships and coach tours have gone home!! You can easily and safely walk in from the hotel.

Many thanks to all the staff at the hotel.
Piano Piano!!!!

Room Tip: Avoid 501 Unless you like the sound of flushing toilets!!!!
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mayoman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Everything was perfect during our stay at BRISTOL (09.10.2013-16.10.2013).

Excellent service,especially at the reception!
The staff Tony,Salvatore and Antonio gave their real best to make our staying unforgettable;
they were real proffessional and ready to help in all situations!
Ercole has been of very great help in our correspondence!

Great location with large comfortable rooms and spectacular sea view from the balcony.

We would love to stay at BRISTOL again,and are looking forward to our next visit!

Than´s for the nice farewell present which always will remind us on this wonderful staying!

Rewiew left by Hans-Christoph Hoehl with wife,Sweden

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank COPENHAGEN25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Lovely Hotel, Excellent staff, Fantastic views and location. Best breakfast of our 4 weeks in Italy. We would defiantly recommend this hotel. Great shower and spotlessly clean. 5 min walk to the town.

Room Tip: Sea view with the hot tub on the balcony, fourth floor. Worth the extra few bob
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FitzyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

Wow what can I say about the Hotel Bristol. The room was lovely and the view from our room was fantastic and worth paying for sea view with balcony. The only comment about the room was that the bed was very hard and the furniture was a little bit dated but always kept very clean.

Matteo and his staff in the restaurant were fantastic. We were going to try different restaurants whilst there as we were on a half board basis - but the food was so good we only ate at lunch time out and ate dinner in the restaurant.

If you are looking for a lively young place then this is not for you. I would say most of the clientele were 40 plus and it was very much a drink in the bar and bed type hotel. There was some entertainment but not much.

To walk in to town was around 10 mins and to the station around 15/20 mins (depending on how fast you walk).

Pool and seating area were fantastic as well.

Would definitely come back!!

Room Tip: We stayed in room 602 which had a great view of the marina, sorrento and naples.
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SarahW42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

Stunning views over Sorrento, the Bay of Naples and Mount Vesuvius. The view dominates, whether it's on your balcony, from the breakfast/dining room, sat by the pool or on the numerous sun terraces.

Room was reasonable, clean and spacious. No problem with traffic noise as others have alluded to - balcony doors are double glazed and there's a wooden shutter too to keep noise out.

Food - Continental style breakfasts with cold meats, cheeses and pastries. Their efforts at cooked breakfasts leave a bit to be desired. Evening meals are five courses and won't leave you going hungry. In fact there's probably a bit too much food so it's up to you to show a bit of self-restraint. When you're on holiday though you feel obliged to eat everything that is put in front of you. It does get a little stodgy after 4/5 days of eating in the hotel every day.

Pool - great size and very tranquil, but they need to turn the water temperature up a bit - it's freezing! It takes about five lengths of intense front crawl before you start to feel even remotely acclimatised to the temperature. Pool side did go into the shade relatively early (circa 4.30pm) leaving us to head down into the centre of town to chase the late afternoon sun.

Staff - very attentive in the dining room. Bell boys attentive if a little fussy. Receptionists help with taxis, booking tours etc.

Location - fantastic. 10 minute walk into the centre of town and within easy reach of the marinas, shops, bars, restaurants etc.

All in all can't recommend enough, although watch out for the arctic pool and how much you eat!

Room Tip: Any room on the front of the hotel will benefit from the incredible views.
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sorrento hotels
0.2 mi away
Grand Hotel Capodimonte
Grand Hotel Capodimonte
#27 of 100 in Sorrento
2,486 reviews
0.6 mi away
Hilton Sorrento Palace
Hilton Sorrento Palace
#32 of 100 in Sorrento
3,444 reviews
0.3 mi away
Grand Hotel Aminta
Grand Hotel Aminta
#25 of 100 in Sorrento
3,246 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Grand Hotel La Favorita
Grand Hotel La Favorita
#6 of 100 in Sorrento
1,750 reviews
0.1 mi away
Minerva Hotel
Minerva Hotel
#12 of 100 in Sorrento
1,131 reviews
0.0 mi away
Maison La Minervetta
Maison La Minervetta
#1 of 100 in Sorrento
972 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Bristol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Bristol

Address: Via Capo 10, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Sorrento
#3 Family Hotel in Sorrento
#7 Business Hotel in Sorrento
#8 Romantic Hotel in Sorrento
#14 Luxury Hotel in Sorrento
Price Range: £111 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bristol 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hotel Bristol nestles into the cliff side, in one of the most enchanting corners of the coast, offering its guests stunning panoramic views, stretching from the picturesque fishing village of Marina Grande below to the Punta Scutolo in the distance and directly across the bay to the majestic Vesuvius with Pompei and Naples at its feet. For generations the highly professional Acampora Family have been offering a warm welcome to its international clientele, many of whom return year after year and consider the Hotel their second home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com, Cancelon and Evoline ltd so you can book your Hotel Bristol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Bristol Sorrento
Bristol Hotel Sorrento

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing