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“Looks beautiful, but disappointing elements”
Review of Hotel Bristol

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Hotel Bristol
Ranked #15 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 24 July 2010

We booked the Hotel Bristol based upon visiting this website, brochures and the hotels own website, however nothing prepared us for what we got when we arrived.
The hotel looks amazing, both in pics and in real life. The view is fantastic, with Sorrento town, Naples and mount Vesuvius all being visible from both the pool, restaurant and hotel bar! It truly is amazing!
The hotel lobby is gorgeous, and thankfully, airconditioned! (after doing anything in the heat of Italy, you will be so thankful of aircon!)
The pool area is lovely, with lots of sunbeds and a reasonable sized pool with a good shallow area for kids, although the tiles on the floor get unbearably hot (I know this doesnt sound like much, but when your trying to walk over them in bare feet to get in the pool, you realise it makes it a bit unpleasant)
The food is very nice for hotel food. Different menu every night, all served by very very good waiters.
All the staff there are great! Cant speak highly enough of them, would help with anything at all, always happy and polite and speak better English than I do.

However there were some problems.
Firstly, the room we were given (room 802) was not even remotely as was seemingly described in the brochures/website/here. It was more akin to a Travelodge room. There was no real view to speak of, and no balcony either. When we complained, apparently we booked a standard room and that means they can stick you anywhere. We did see one or two of the sea view rooms and they look spectacular! If you book here definitely book at least one of these, if not the private villas or suites that are available. We thought we had a sea view room, so be sure to check exactly what your booking, we couldnt even upgrade and pay the extra when we were there as it was fully booked with other guests.
Secondly, it is quite noisy. Not in a keep you up all night way, but in a people in the surrounding rooms will be up very early for trips, breakfast etc... You get used to it, but still not ideal listening to the person above you moving furnature like an Ikea furniture builder at 6AM.

Sorrento town centre is within a 10 minute walk down the bank, and really is a nice centre, happily no Mcdonalds, Burger King, Starbucks or corporate entity in sight! The streets get really busy with pedestrians on a night after they shut off the road to traffic. Plenty of restaurants and shops open till late.

We did a couple of trips, organised through the Thomson rep (Bianca). Firstly the Amalfi drive. The views on here are amazing! The coast of Amalfi is spectacular. When you get to Amalfi, your offered a boat ride for a further E10. This was well worth the money and was a welcome break from the sweltering heat. You also go through Positano and Ravello towns, with stops in Ravello. Beautiful small town but not much to do. Overall a worthwhile trip, if not a bit expensive by the time youve paid for everything, lunch isnt included, neither the boat trip and you will need to buy lots and lots of drinks.
The second trip we did was half a day climbing Mount Vesuvius and half a day walking round Pompei. Vesuvius was quite tiring, you only climb for 20mins or so, but its quite steep, if you fancy this take some trainers. Gorgeous views from the top and worthwhile. Pompei is unbearably hot! Temperatures got over 40degrees as we were walking round. The tour guide (Elijah) knew what he was talking about, however the radio system was a bit unclear and he was heavily Italian accented. Its def a good thing to do and see, however I was glad when the experience was over, mainly because of the heat. Again this was another expensive day, as entry fees to both Vesuvius and Pompei arent included in the trip price, and neither is lunch. A hat and plenty water are a must.

Overall I would def go back to both the Bristol (in a better room) and Sorrento. Both gorgeous places well worth a visit. Very glad I went to Italy, just wish I'd paid more attention to the room description and upgraded.

  • Stayed: July 2010, travelled as a couple
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1  Thank chriswilson616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,755 - 1,761 of 2,471 reviews

Reviewed 22 July 2010

We ended up at Hotel Bristol, due to our originally booked hotel overbooking and moving us down the street. Lucky for us! Hotel Bristol is top quality in everyway. We received a room with floor to ceiling coastline views and a spacious patio. The bedroom and bathroom were large and comfortable, with cozy bathrobes and quality bath products. Included in the room rate was a breakfast buffet on the top floor of the hotel, also with floor to ceiling views. They provided a variety of cereals, pastries, juices, fruit, crepes, and eggs made to order. I loved the canister on the table that read "For a Neat Table." This kept everything looking clean. The wait staff was delightful. They remembered us and made us feel welcome at every meal. Even though were were only there a couple of days, we felt like they were new friends. The rooftop pool is unbeatable! The views are priceless and the lounge chairs are comfortable and abundant. We enjoyed the nicest dinner of our trip in their dining room. We were welcomed with complimentary champagne and tuna tartare. Delicious! The lobby staff were so helpful with sightseeing information and transportation support. Without hesitation on the day of checkout, we were offered a complimentary room to freshen up in after our day at the pool, prior to catching our train later that afternoon. We felt so pampered at Hotel Bristol. If you are looking for the best hotel in Sorrento this is it!

  • Stayed: July 2010, travelled as a couple
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Thank Travelers804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2010

We had the most enjoyable relaxing holiday ever in the Bristol hotel June 2009. We were there also in 1983 and promised ourselves to go back. Well standards did not drop, if anything they were better. This time we stayed in the Villa Bianca suites above the main hotel. It was like being in Paradise, amazing views, complete peace but for the sound of bells ringing in the distance, birds and crickets. The villas are well equipped and very comfortable. Each had their own outdoor jacuzzi and hammock. So while enjoying our own private patio with beautiful flowers or swinging in the hammock I enjoyed the most spectacular view of the Bay of Naples with Vesuvius in the distance. The villas are reached by a series of steps through a well maintained garden from the main hotel, not too strenuous but perhaps a bit much for the elderly or infirm. The hotel itself is first class with excellent service. We enjoyed breakfast there each morning. Sorrento is only a pleasant 5 min. walk away.
We cannot recommend this hotel highly enough and we can't wait to return.

Stayed: June 2009, travelled with family
3  Thank PunchFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2010

My wife and I stayed here late May/early June 2010 in one fo the Villa Bianca suites. It was our honeymoon and it was absoutely amazing. The hotel itself, while very slightly outside of Sorrento (just five minutes walk down the hill into town) had absolutely the best view of both Sorrento and Vesuvius/Bay of Naples. In our opinion this hotel has the best view in the whole of Sorrento.

The hotel itself is beautiful with a fantastic roof top bar/restaurant with gorgeous views over the Sorrento. Going up, built into the side of the hill is the pool, again with stunning views and right at the top are the villas with their own large balcony/patio and hammocks (fantastic), loungers, hot tub etc.

The staff are also extremely freindly and very helpful. I would absoutely come back and will be recommending the hotel to all my firends.

If you're going to Sorrento, stay here. To get the most out of your stay book a room with a view. You won't be disappointed.

  • Stayed: May 2010, travelled as a couple
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1  Thank jddelaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2010

Went to this hotel after being recommended it from one of my wifes work collegues and we were not let down.On half-board terms we doubted if we would eat every night there but the food was of a very high standard.The room was very comfortable with terrific views of the Bay of Naples.The sun terace on the roof was very spacious.The staff were very friendly.My one criticisim is the peculiar way the lift floors numbers varied-new arrivals could be readily identified with their lost looks!One of the best hotels I've ever stayed in!!!!!!!

  • Stayed: June 2010, travelled as a couple
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1  Thank glennaberdeen_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2010

I would like to echo all of the other positive reviews given for this hotel.

My wife and I stayed in one of the standard rooms with a sea view but no balcony as we were conscious of the cost of our accomodation in Sorrento but after doing our research before we booked we were adamant that this was the hotel for us. Although a balcony would add to the experience we didn't find the lack of a balcony to be an issue as we spent much of our time at the hotel in the public areas (bar, pool, roof seating area etc).

The food and the service were nothing short of first class - we ate something different for our evening meal every day and all were superb. Some people may find the portions to be small but we did not find this to be the case. By the time you have eaten some salad and bread, had a first course of pasta/soup/fish, a second course of meat/fish/vegetarian and then finally a dessert of homemade cake/fruit/ice cream we were comfortably full rather than the usual holiday activity of eating too much!

Every member of staff we came in to contact with was pleasant and helpful (especially the waiters in the restaurant who are very friendly without intruding at all).

The view from all parts of the hotel is magnificent. Vesuvius and Naples to the left across the bay and Sorrento and Meta to the right. The pool area on the roof is lovely and the seating area is a great place to get out of the sun for a while, read a book or have a siesta.

The bar is a nice place to spend the evening after dinner - the drinks here are a little bit pricey and if we had a balcony we would probably have bought drinks for less from the shop 20 yards down the road and drank them on our balcony.

Sorrento is a great base to explore the area - we caught a train to Pompeii and Vesuvius, a hydrofoil to Capri and a bus along the Amalfi Coast. The walk back to the hotel from town is up a hill but it is not too steep and it only takes about 10 minutes to get to the town centre.

However, if you are not interested in exploring the area and just want to relax then you can't go wrong with the Bristol Hotel. We will definitely be returning here one day.

  • Stayed: June 2010, travelled as a couple
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3  Thank HaleFamilyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2010

Stayed there for a week mid June. It was everything that you could wish for in a hotel and their staff. Our room was on the eight floor, it was spacious, had magnificent views, and was very clean and quiet. But also what makes the hotel very memorable is its staff. All the staff were very friendly and kind, you feel like that you know them personally and that you have stayed there before. The location of the hotel is ideal, its about 10 minutes walk to town so you are far enough away from busy centres and close enough if you want to get to them. If its comfort, service and value that you want, then we would definitely recommend a stay at the Bristol.

  • Stayed: June 2010, travelled as a couple
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3  Thank patsgetaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bristol

Address: Via Capo 10, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Sorrento
#3 Family Hotel in Sorrento
#7 Business Hotel in Sorrento
#8 Romantic Hotel in Sorrento
#9 Best Value Hotel in Sorrento
#14 Luxury Hotel in Sorrento
Price Range: £112 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bristol 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hotel Bristol nestles into the cliff side, in one of the most enchanting corners of the coast, offering its guests stunning panoramic views, stretching from the picturesque fishing village of Marina Grande below to the Punta Scutolo in the distance and directly across the bay to the majestic Vesuvius with Pompei and Naples at its feet. For generations the highly professional Acampora Family have been offering a warm welcome to its international clientele, many of whom return year after year and consider the Hotel their second home. ... more   less 
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Also Known As:
Hotel Bristol Sorrento
Bristol Hotel Sorrento

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