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“So Relaxing”
Review of Grand Hotel Aminta

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Grand Hotel Aminta
Ranked #26 of 100 Hotels in Sorrento
Certificate of Excellence
Caterham, United Kingdom
Level 6 Contributor
227 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“So Relaxing”
Reviewed 16 June 2012 via mobile

Our first trip to Sorrento and just delighted with the hotel. Our room was very clean and functional with flat screen tv and an ipod docking system and provided a stunning view of the Bay of Naples and Vesuvius. The staff throughout we're very helpful and friendly, be that the restaurant team, resplendent in white jackets, the bar staff, or the ladies on reception. We arranged via the hotel for taxis to and from the airport (about an hour's drive) and they were very timely and efficient. We booked one trip via reception - the Amalfi Drive, a real must - but did DIY for Herculaneum and Capri and again reception gave us all the details we needed. We went B&B and found the breakfasts excellent - all you could want from cereals to fruit to cooked to ham and cheese. Most evenings we took the shuttle bus which runs hourly down into the town (5 mins) and enjoyed the wide variety of restaurants but the came back for the entertainment that was laid on three times per week and was relatively low key but fun. When we did stay for the evening meal we could not fault it. We will certainly re-visit Aminta when we return to Sorrento!

Stayed June 2012, travelled as a couple
Helpful?
1 Thank Duncan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aminta, Guest Relations Manager at Grand Hotel Aminta, responded to this review, 17 June 2012
Dear Guest, thank you so much for posting your extremely complimentary review regarding your holiday at the Aminta. We look forward to welcoming you again in the near future.
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Traveller tips help you choose the right room.   Room tips (553)
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English first
Baton Rouge, Louisiana
Level 5 Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 15 June 2012

I stayed at this hotel with my wife, sister and brother-in-law. We had a very good experience there. Breakfasts were good, and the pool was relaxing after a long day of site seeing. View if the Bay of Naples from balcony was magnificent. At night, in the darkness, you could see all of the illuminated churches on the hillside of Sorrento. The hotel is located on the outskirts, and they have a shuttle into town. Sorrento is a busy place, and this hotel offered a more peaceful
Setting.
Good for families and couples. Senior friendly, although walk from shuttle drop off to center is about 10-15 minute walk.
Alberto

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
1 Thank AlbertusMaximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aminta, Guest Relations Manager at Grand Hotel Aminta, responded to this review, 17 June 2012
Dear Guest, thank you so much for taking the time to write about your pleasant holiday with us at the Aminta. We are happy to hear that you enjoyed the peace and quiet along with the fabulous views. We look forward to seeing you again at the Aminta.
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Columbia SC
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2012

Only hotel on three trips to Italy that exactly matched the website photos! Stayed here twice, both trips were perfection. First trip, I requested balcony room for my husband and I, and 'room of the day' for our two college-age daughters. The hotel upgraded our daughters into a balcony room next to ours, which was such a nice surprise. The views are spectacular, and the rooms were spotless on both visits. I will never forget walking into the room the first time, and the view through the balcony was breathtaking. Would return in a minute if my husband lets me have a 4th trip to Italy!!!

Room Tip: You have to get a balcony room to truly enjoy the views. Standing on the balcony looking out over t...
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  • Stayed September 2011, travelled with family
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Helpful?
1 Thank Marie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aminta, Guest Relations Manager at Grand Hotel Aminta, responded to this review, 17 June 2012
Dear Guest, We greatly appreciate you taking the time to write about your second vacation at the Aminta. We are so honored and proud to have guests return time and time again. The staff and management work diligently to ensure customer satisfaction each and every time. We look forward to seeing you again in the near future.
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Edinburgh, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 June 2012

This is to advise anyone thinking of staying at the Aminta Hotel to make sure they take an inventory of everything in their room on arrival. We were accused by the manager, in no uncertain terms, of having ironed a bed cover and burning it. His attitude was aggressive and extremely unprofessional - a let down to the friendly and courteous staff that we met.

As we possessed no iron, nor did we hire an iron from the hotel (the manager declined to check this out, of course), he had no grounds whatsoever for the tirade of abuse directed at us in front of reception staff and other guests. We were embarrassed, mortified, speechless and totally unprepared for the accusations thrown at us. We told him to look inside our luggage to check there was no iron (fools that we were) but we weren't thinking straight - who would in a situation like that? We had such a wonderful holiday in Sorrento but this has left us with a very bad memory. Perhaps this is a money-making racket to refurbish the hotel by accusing unsuspecting paying guests of damage to the hotel property. Perhaps whoever burned this cover was so frightened of the manager that he/she is petrified to own up. If ours is an example of the way he treats his hotel guests, one wonders how the staff are treated. An absolute disgrace. We would like to think that this manager has had time to reflect and will apologise for his actions and false accusations.

Stayed June 2012, travelled as a couple
Helpful?
18 Thank Lynda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Grand Hotel Aminta, responded to this review, 22 June 2012
Dear Guest,

Thank you for posting your feedback on Tripadvisor. As we tried to explain, the bed cover in question was part of a brand new order, and was used for the first time in your room upon your arrival, after passing 2 controls (the laundry manager and the floor manager), meaning that we definitely know you burned the cover!
These things may happen, it is not a big deal, you could have simply reported it at the front desk, instead you chose to hide the damage and attack after you were caught.
After I heard you threatening negative reviews to my front desk staff, I stepped in and spoke to you in a private area (the TV room). The conversation was recorded (you will recall phrases such as “I am the guest, I pay your salary” very loud, trying to scare me), and I have filed a police report.
The feedback of the clients is very important to us, what you did trying to ruin our reputation is not fair to the almost 50 members of the staff who work very hard to make everyone’s stay as enjoyable as possible.
Luckily your opinion is 1 out of 1000 positive reviews and I am confident travelers will ignore your false accusations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 June 2012

Had a lovely time at the Aminta. The hotel was always clean, the food was great (even for a vegetarian), the waiter service was excellent (a special mention for Pietro). The views from the terrace were stunning - looking over to Vesuvius, across to Naples and down to Sorrento. The hotel was ideally situated - just out of the bustle of Sorrento, but easily reached by a ten minute downhill walk, or by the regular courtesy bus from and to the hotel. Pompeii can be reached by train from the station in Sorrento and Capri reached via boat from the harbour - a big saving on the organised trips. Would highly recommend this hotel and would not hesitate to stay again.

Room Tip: Asked for a quiet room and was given a room at the front. This was quiet.
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveMatthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aminta, Guest Relations Manager at Grand Hotel Aminta, responded to this review, 17 June 2012
Dear Guest, thank you so very much for posting your review regarding your pleasant holiday at the Aminta. It is always an honour to hear from satisfied clients. Your feedback is essential to us. Thank you for choosing the Aminta and we look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2012

This was our 3rd city in Italy on Our honeymoon and it was a nice change from the city hustle and bustle. It's set atop hills of Sorrento so the views and ambiance are just amazing and romantic. We had a view of the entire bay even from our bathroom window!

Pros: (all outweigh the cons)
Views, pool, AC, sound proof windows, free shuttle bus to town, helpful friendly staff, The walk down to the city center was quite nice.

Cons: (always something to improve)
Shuttle bus Times could be better at dinner and lunchtime, eating at the hotel felt like a cruise ship with assigned seating and no prices on the dinner menu, shower pressure was very weak and not enough counter space in the bathroom, you can also hear the other rooms' doors around you slamming shut.

Room Tip: 318 had an amazing view!
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashleyt218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aminta, Guest Relations Manager at Grand Hotel Aminta, responded to this review, 17 June 2012
Dear guest, we greatly appreciate your feedback regarding your vacation at the Aminta. We are pleased to hear that enjoyed your stay with us. The issue of the menu must have been a misunderstanding. Our a la carte menu has the prices on it and the daily menu has a fixed price per guest. The bus times are hourly except during the siesta from 12:30 to 15:00. We hope that we have the pleasure of welcoming you back to the Aminta soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
2 reviews
Reviewed 10 June 2012 via mobile

We chose the Aminta Hotel for our honeymoon and it was the perfect choice. The staff couldn't do enough for you and the views from our balcony (and around the hotel) were spectacular! The breakfast was great and the pool food for lunch was teally tasty. The pool itself is big and really deep and although it was really busy when we stayed, there were always loungers available. The shuttle bus down to the town was great. We would definately stay here again!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beckyknickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aminta, Guest Relations Manager at Grand Hotel Aminta, responded to this review, 17 June 2012
Dear guest, we are very grateful that you took the time to post your kind review regarding your stay at the Aminta. We hope to have the pleasure of welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Aminta

Property: Grand Hotel Aminta
Address: Via Nastro Verde, 23 | Neapolitan Riviera, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Sorrento
#18 Romantic Hotel in Sorrento
#22 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Aminta 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Aminta occupies a commanding position overlooking the Gulf of Naples with breathtaking views, just 3.5 Km from the centre of Sorrento to which it offers a courtesy bus service. Complimentary breakfast, free Wi-Fi and free parking. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Hotel Aminta

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