My partner and I booked this hotel through Thomson, the rep showed us additional photos from what was on their website and looked to be a good hotel in a good location. We checked Trip advisor and found that in general the reviews were pretty good. we booked the last week in September.
When we arrived we were greeted by a member of staff who was extremely welcoming and drove us through the tunnel to reception, where again the service was very good. After that we were shown to our room, this is where is went bad. We were on the 3rd floor with a "mountain" view, we weren't expecting a fab view so weren't bothered by this the room however, was not 4 star! The room and bathroom were large but extremely dated. The only bonus was the flat screen TV and the a/c actually worked. The cleanliness could have been better, each day the maid seemed to bring more hair in with her.
The food was awful, some staff were EXTREMLY rude, deserts were VERY GOOD and the lady working that section was fab. We also felt the lady who checked you in to the restaurant was very welcoming and had a fantastic attitude. The gentleman working the coffee bar, well, he had a disgusting attitude and just reheated powdered coffee and charged 3euro for it!
The pool area look tired but this didn't matter as we didn't use it at all; there is so much to do in Sorrento.
This is not a bad hotel, but does need to up its game, this is NOT a 4 star, so don't pay 4 star price, it has the best location which is its strong point!
- Official Description (provided by the hotel):
- Just five minutes' walk from the historic centre of Sorrento, Hotel Conca Park is ideal for a relaxing stay on the Sorrento Peninsula. The Hotel is close to bus stops and the train station, and so the most beautiful places in Campania can be reached in an hour at most. Pompeii, Herculaneum, Capri, Amalfi and Positano really are close, and we can organise private guided tours to ensure that your stay on the wonderful Sorrento Peninsula is truly unforgettable. ... more less
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- Also Known As:
- Conca Park Hotel Sorrento
- Hotel Conca Park Sorrento