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Grand Hotel Capodimonte
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Reviews (2,599)
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All reviewscascading poolshalf boardsea viewbay of naplespool arealovely hotelour honeymoonpoolside restaurantevening mealthe cliffamazing viewsplenty of sunbedspublic areasmount vesuviusfour star hoteltown centrefew minutes walk
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Reviewed 9 May 2014

My husband and I have just returned from a weeks stay. This hotel is ideally located and easy walking distance of train station and town centre. Please don't pay for a taxi they will charge you 20Euro for a 5 min trip. Unless you really can't manage with your bags. There are wonderful views to be had at this hotel if you pay a little extra its worth it. But even the garden view rooms are lovely. There is hardly any noise from the street even though it is on a main road.We found the staff to be very pleasant, had maid service every day and all the hotel areas are spotllessly cleaned daily. We stayed on a BB basis as we like to eat out, breakfast is as at most hotels and was plentiful with cereals, fruit, cold meats, breads, juices, tea coffee, and of course the full english although not as we know it here. We did eat at the hotel Al a Carte Belle Vue one evening as it was our anniversary. We were lucky enough to be the only ones there and had our own lovely waiter Giovanni. it was a very special experience and although pricey it is worth doing. Your'e on holiday after all! There are plenty of rooftop terraces to take in the views and soak up the sun if you don't fancy the pool scene. We will return one day soon I hope. Thanks to all the staff.

Room Tip: Rooms on the 7th floor have a great view, its worth paying a little more.
  • Stayed: April 2014, travelled as a couple
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5  Thank alison s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this reviewResponded 13 May 2014

Dear Guest,

Thank you so much for your wonderful review on Trip Advisor.

You have described in the best way our hotel and thank you for using your time to inform the community that our hotel is among the best of Sorrento.

We are very happy to know that you have a wonderful meal at our à la carte restaurant, Belle Vue. Actually spend a special evening, such as an anniversary, on our terraces overlooking the Napoli Bay, eating delicious meals is priceless!


We hope you will bring forever good memories of your stay at the Grand Hotel Capodimonte and we hope to welcome you again very soon

Kind Regards

Customer relation care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

We have just returned from 6 nights at this wonderful place, they say 4* but in our opinion has to be 5*+. An absolutely amazing place, built on a hillside just 5 minutes walk from the center of town, with fantastic views over the Bay of Napoli and Mt Vesuvius directly opposite. Our room on the 8th floor was exceptional, unquestionable cleanliness. The breakfast restaurant overlooking the bay with the waiters and chefs unbelievably helpful, courteous and very pleasant, nothing too much trouble for them. The staff on reception also 5*, right done to the gardener (wonderful job) and the pool people. We cannot sing everyone's praises enough. Needless to say we will be going back there soon! And believe me it hard to get this sort of praise from us both, but in this case very well deserved!!!!

Room Tip: 8th floor is good!!!!!
  • Stayed: April 2014, travelled as a couple
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5  Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this reviewResponded 13 May 2014

Dear Guest,

Thank you for your wonderful review on Trip Advisor.

It fills us with joy and pride to know that you loved your holiday with us.

Your kind words about our hotel, the pools, the rooms and the staff have made us very happy and we realize that our work is appreciated by customers.

Thanks again for your words and please come back soon, to spend another unforgettable holiday with us at the Grand Hotel Capodimonte.

Best regards

Customer relation care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

This is one of the best hotels I have ever stayed in.My partner and I do a lot of traveling and would recommend the Capodimonte.The rooms were well furnished and well decorated and spotlessly clean.All the staff were very friendly and helpful. Breakfast was fantastic with an egg chef !!.to give you the perfect egg.Plus you sit and eat with an uninterupted view of the bay of Naples.Its just a 10 minute walk to the town centre.We will be going back sometime !!!!

Room Tip: Higher floor with sea view
  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this reviewResponded 13 May 2014

Dear Guest,

Thank you so much for your kind review on Trip Advisor and for having shared it with the web community.

Our best advertisement is customer satisfaction and the words with you have described us are fantastic.

We are very happy that you enjoyed our facility, with its nice, bright and spotless rooms, our wonderful waterfall pools, our breathtaking views and our staff always ready to help with a smile.

As for our hot and cold buffet breakfast is always very popular with our customers and the chef for eggs, is a one more cuddle that we like to give our beloved customers.

We are looking forward to welcoming you once again as soon as possible, we send our

Best regards,

Customer relation care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

We recently stayed at the Grand Hotel Capodimonte just for a short break. Having been to Sorrento on several occasions and having stayed at other 'Grand' hotels I must say that the Capodimonte compares very favourable. The hotel has stunning views over the Bay and throughout our stay the service was excellent and the staff could not have been more friendly and helpful.It is a delightful hotel, certainly warranting its 'Grand' designation, we shall certainly return there.
Stewart T

Room Tip: Whatever you do ask for a room with views of the Bay!
  • Stayed: April 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank Stewart T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this reviewResponded 13 May 2014

Dear Mr. Stewart,

Thank you so much for your lovely review on Trip Advisor and for having shared it with the web community.

We are very happy to know that you enjoyed our hotel. The satisfaction of our customers is our best advertisement, and then, the sentence you wrote that our hotel is Grand in every sense fills us a with a lot of pride.

We hope to welcoming you again in Grand Hotel Capodimonte soon, to let you enjoy another lovely holiday.

Kind regards,

Customer relation care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

Beautiful hotel with lovely rooms and facilities. Amazing views from the swimming pool and bar, and the hotel dining room. The hotel is on the edge of Sorento so away from the traffic but within 5 minutes walking distance. Breakfast was very good - full cooked and continental was included with our holiday with BA.

Staff were welcoming and helpful. I would definitely go again.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank DoyleLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this reviewResponded 13 May 2014

Dear Guest,

Thank you so much for your lovely review on Trip Advisor and for having shared your experience with us.
We are very pleased to know that you liked our hotel and that you have noticed the great effort we put into everything we do, so that our customers will be fully satisfied.

We loved the title of your review "jewel" actually the Grand Hotel Capodimonte is like a jewel built on a side of mountains and surrounded by a beautiful garden with breathtaking views.

We are looking forward to welcoming you once again as soon as possible, we send our
Best regards,

Customer relation care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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