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“Our fab family holiday”

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Art Hotel Gran Paradiso
Ranked #41 of 100 Hotels in Sorrento
Certificate of Excellence
Merseyside, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Our fab family holiday”
Reviewed 3 August 2014

What a fantastic holiday! My husband my two grown up children and myself loved this hotel. From the moment we arrived everything was perfect, the staff were very welcoming and friendly and couldn't do enough for us. Our rooms were simple but clean and had everything you needed, the views were breath taking from every angle; from the balcony to around the pool.
There was an excellent variety of food for every course including the selection at breakfast. Guissepi and staff catered for every need, their light hearted and flexible approach made every meal time a pleasure, with lots of laughs.
Excursions abit pricey but well organised, would defiantly recommend Pompeii, Herculaneum, Rome in a day and Vesuvius select which included lunch in a vineyard.
Couldn't of asked for a better family holiday. Would recommend this hotel to everybody.
Thank you hotel grand paradiso, we will be back!
The Greenwood family

Room Tip: Ask for sea view, even a distant sea view is good
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this review, 7 August 2014
Dear Valued Guest Sandra G,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you had a fantastic holiday with us, that the food was varied and excellent and that our Maitre D'Hotel Giuseppe together with the Staff was helpful and catered for every need.

We will be waiting to welcome you again soon!

Yours sincerely,

Alberto Colonna / Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,082 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (275)
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Newcastle
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2014

What an amazing view. The best view in Sorrento! The shuttle service was great (we did walk up the hill a couple of times :/ ) and the staff were very helpful. I would highly recommend this hotel. We paid extra for the sea view as I had read prior to booking on trip advisor that it was worth it and believe me it was. Our friends stayed at a more expensive hotel at the other end of Sorrento and it was nowhere near as good as ours.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HelenMac69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this review, 7 August 2014
Dear Valued Guest HelenMac6,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you have enjoied your stay with us and that the sea view booked was highly recomendable.

We will be waiting to welcome you again next year.

Yours sincerely,

Alberto Colonna / Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 July 2014

We stayed here for four nights. The room was very clean and the views from the balcony were stunning. The first day we spent poolside, soaking up the rays, stealing refreshing dips from the pool, and getting lost in the views. Lunch there was okay, but with all the excellent food in town it's better to make the trip. There is a free shuttle that drives back and forth to town at scheduled times. This is a must needed amenity, but you need to plan your day around those scheduled times. We did catch a cab a few times and its between 20-25 EUR one way. The staff was basic. Housecleaning did a great job on our room and was helpful. Now, in Italy I expect to be able to buy wine in town and if I so do choose, drink my wine on the patio overlooking the vista that I have paid for while getting ready for dinner. I should without question be able to. However for the first time in my life we were told absolutely no drinking in the rooms. If they find any remnants that drinking took place they would charge you, relatively significantly. Please note were staying there during my husbands birthday and I asked if i could on this special occasion surprise him with a very nice bottle I had bought earlier. The answer, absolutely no.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Snowghostridin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this review, 25 July 2014
Dear Valued Guest Snowghostridin,

Thank you for choosing our hotel for your stay in Sorrento.

We are glad to read that you have enjoied the views from the hotel and that the housekeeping was efficient.

I undestand your point of view concerning drinking your bottle of wine bought from the exterior into our bar area, but we do provide a very large selection of wines at reasonable prices and as in every restaurant or hotels worldwide, Guests are unable to drink, bottles and drinks bought from outside the enstablishment.
However we do allow to drink your own bottles into the room or room terrace.
We do provide also in room a minibar filled with alcools, chilled drinks and snacks. If you decide to take away all the drinks and snacks provided into the minibar in order to refresh your own drinks bought from town, we do charge 10 Euros for the whole week, in order to have the use of the minibar for your drinks.
This charge is meant to replace the chocolate, that when taken out of the fridge would melt and also would be no more useable for the next Guest and also for the dedicated Staff that will take all the drinks and snack from your room (around 20 items) and stock them back into our storage rooms.

I hope that this small detail will not change the possibility to come back to Gran Paradiso for an other stay.

Yours sincerely,

Alberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014 via mobile

Having seen the Gran Paradiso on TripAdvisor, we booked this hotel for its elevated position and stunning views and can honestly say this hotel exceeded both of our expectations.
A sea view room is a must as it makes for a beautiful start and end to the day onlooking the distant ocean and also parts of Sorrento and St. Agnello.
We had a beautiful newly refurbished room, number 105 which was on the side of the hotels entrance, with amazing views! The walk in shower was excellent and the room was cleaned quickly and to a very high standard throughout our two week stay.

All of the staff here work very hard and always do their very best to please every guest. Special mention to all of the waiters and the pool bar staff who seem to work very long hours and have a very high standard of service. Giuseppe, Nello, Salvatore, Ciro and the rest of the waiters all had their charming personalities which certainly resonated well with us and all of the other guests at breakfast and dinner.

The hotel is located on a steep hill which is definitely for the brave should you consider walking up it in the midday sun. We had walked it in the evening time which was much more bareable however the shuttle bus was extremely handy running near enough every hour 'till 11pm.
The hotel is situated about 2km from the main piazza of Sorrento, which for us gave the perfect combination of being away from the busy main road to Sorrento and for it to feel like an occasion when we did visit the piazza.

All in all we had the best holiday we could have asked for, made so by the spectacular views, wonderful staff and fantastic location. We will definitely be back next year!

Stayed July 2014, travelled as a couple
Helpful?
5 Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this review, 25 July 2014
Dear Valued Guest Daniel D,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you have enjoied your stay with us and that the holiday exceeded your expectations.

We will be waiting to welcome you again next year.

Yours sincerely,

Alberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2014

We enjoyed our stay in this friendly, relaxed hotel. The service was excellent (special mention to Luca in the restaurant), the room was clean and the view from the poolside was simply stunning. The food was good, although the portions of vegetables served at dinner were tiny.
The courtesy bus was essential and very well run.
This was one of the quietest holidays we have ever had, which is exactly what we were looking for. The absence of children certainly helped!
A little more in the way of entertainment would have been nice, and more effort put into the weekly Gala Dinner, but these are suggestions rather than complaints.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this review, 25 July 2014
Dear Valued Guest Derek M

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are glad to read that you have enjoied your stay with us and that your enjoied the food and the view from the pool.

We really hope to welcome you again.

Yours sincerely,

Alberto
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evansville
1 review
Reviewed 19 July 2014

Out of our month's travel around Italy and France, this is the one place we want to come back to. The motel was beautiful, spacious, clean with a breathtaking view. The service and food in the restaurant was superb. We spent the day walking around this charming little town visiting and talking with the shop owners. Everyone was so sweet. We even gave up a prepaid trip to Capri to spend the day here. The hotel also has a spectacular pool. The shuttle bus from train station to motel was convenient and ran all the time. Just can't say enough good about Art Hotel Gran Paradiso and Sorrento !

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joe_johnson47725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this review, 25 July 2014
Dear Valued Guest joe_johnson47725,

I would like Thank you for choosing Art Hotel Gran Paradiso for your holiday in Italy.

We are so glad to read that you have enjoied your stay, that the service superb and that the shuttle bus was efficient.

We really hope to welcome you again in Sorrento.

Yours sincerely,

Alberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire, United Kingdom
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 July 2014

We booked a superior room for the views of the Bay of Naples.The room was large, but rather basic, but had a huge balcony with 2 sunbeds, 2 chairs and table. Just right for watching the sun go down. The bathroom needed some TLC. The rooms seem to vary a great deal and if it wasn't for the fantastic view I wouldn't call our room superior. It was however spotlessly clean.
The staff were friendly and helpful. The hotel was up a very steep hill and the regular shuttle bus was a necessity and was always on time.
Service in the dining room was excellent, although the meals were variable, sometimes very good, other times a bit bland.
The pool area was always clean and sunbeds readily available.
If we return to Sorrento we would consider staying here again.

Room Tip: A sea view is a must!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jenstravels22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this review, 25 July 2014
Dear Valued Guest jenstravels22 ,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are glad to read that you have enjoied your stay with us, that the Staff were friendly, that the service into our restaurant was excellent and that the shuttle bus was always on time.

We will wait in order to welcome you again in Sorrento.

Yours sincerely,

Alberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Hotel Gran Paradiso

Property: Art Hotel Gran Paradiso
Address: Via Catigliano 9, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#31 Luxury Hotel in Sorrento
#37 Family Hotel in Sorrento
#41 Romantic Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Art Hotel Gran Paradiso 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Art Hotel Sorrento

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