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“Our second wonderful stay at Art Hotel Gran Paradiso”

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Art Hotel Gran Paradiso
Ranked #42 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 10 August 2014

We have just returned from our second holiday at Art Hotel Gran Paradiso as we had such a fantastic time last year. It really is a very special place. I e-mailed Viviana (front desk) directly to enquire about availability of rooms as we wanted a room with a balcony overlooking the bay. Viviana gave us the most wonderful room which was on the top floor and the view from the balcony spectacular. Our room was kept spotlessly clean. The cleaning staff were courteous and friendly and they even popped into the room while we were having dinner just to top up on anything we needed.
The pool and surrounding area was once again spotlessly clean. The views from the pool are just amazing. After sightseeing during the day it was lovely to know that you could have some relaxing time in and beside the pool before getting ready for dinner.
The food was again absolutely excellent (I'd like to bring the chef home with me!) with a good varied choice every evening. The service from the staff in the restaurant was just marvellous. Guiseppi (restaurant manager), Salvatore (deputy restaurant manager), Luca, Nello and all the other restaurant staff (sorry I can't remember everyone's names) made evening mealtimes an enjoyable and memorable occasion. I cannot recommend sitting out on the terrace for your evening meal highly enough as the sunset is beautiful. There are comfortable seats to enjoy a drink on the terrace after your meal.
Sorrento itself is such a lovely town. This time we decided to hire audio guides from the tourist office near the train station. This took us to places we had only walked past on our previous holiday. The guides were definitely worth the 10 euros. You can catch the little bus with carriages for a tour around the town but for us walking around with the guides meant we could wander at our own leisure and spend as long as we wanted at each point.
We also stayed to watch two weddings in the cloisters of San Francesco church. They were both British couples. What a beautiful location for a wedding! I think it was here to that we found ourselves upstairs in a room with music boxes from the 1800's. There were boxes from all over the world and the man working there had great pleasure in winding them up for us to listen to them. He only spoke a little English but you could tell he was passionate about these music boxes and wanted to share the joy of listening to them with us.
The minibus service to and from the hotel is a great service. You do need to plan your activities around this but I'd rather do this and stay at this wonderful hotel than be in a hotel nearer the town. If you don't want to eat at the hotel you can still go into town in the evening. The last mini bus back is at 11pm and there are a number of restaurants who arrange to pick you up and drop you off too which is a very good service.
There is lots to see and do in Sorrento and within a sensible distance too. It really is a fantastic place to take a holiday and we cannot recommend the Art Hotel Gran Paradiso highly enough.
We would like to thank all of the staff at the hotel from the cleaners to the manager! We will be back again one day to enjoy it all over again! I hope that if you do book your holiday here you enjoy it all as much as we have (twice!), and that you come away with some lovely memories of your time in Italy.

Room Tip: It will be an extra cost but book a room with a sea view (and a balcony if possible) as the view acr...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank happydaysjoanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded 13 August 2014

Dear Mrs Tracy L,

Thank You for coming back again to Art Hotel Gran Paradiso.

It is a pleasure for me and for all the Staff to welcome you again in our hotel.

We rellay hope to welcome you again for the third time.

Sincerely Yours,

Alberto

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372 - 378 of 1,151 reviews

Reviewed 9 August 2014

We had a brilliant holiday in Sorrento, made even more special by the hotel and staff.
The hotel itself is modern and extremely clean, from reception to the rooms. All of the hotel staff were friendly, helpful and went the extra mile (especially during the freak hail storm ).
The pool etiquette was brilliant, always a lounger and the views over the bay are outstanding.
The courtesy bus run by the hotel into town is great and the drivers very skilled.
Entertainment wise only a couple of nights a week, which was fine, as the views from the hotel veranda of sunset and the chilled out atmosphere were beautiful.
Would definitely return to this hotel and recommend 100%. A brilliant base to visit all of the surrounding area and historical areas.

Room Tip: Worth getting a room with a balcony, views are outstanding.
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  • Stayed: July 2014, travelled as a couple
    • Location
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Thank Denpenfold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded 13 August 2014

Dear Valued Guest Denpenfold,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you had a brilliant holiday with us and that that you liked the attitude of our Staff.

We will be waiting to welcome you again soon!

Yours sincerely,

Alberto Colonna / Hotel Manager

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Reviewed 7 August 2014

A fantastic holiday, made even more memorable by welcoming and friendly staff at this lovely hotel. We were a little unsure to begin with when the transfer coach from the airport dropped us at a petrol station on a very busy main road,but within seconds two mini buses arrived to take luggage and guests on a short trip up to the hotel. These courtesy buses are on hand at regular intervals during the day to provide a free service to and from the lovely town of Sorrento. Rooms are basic but very clean,as is the entire hotel and pool area. Guests need to be aware that purchases made in the hotel are signed for against your room number which can be settled by card or cash during your stay or at the end of your stay. Excursions can be achieved quite easily using the local train service..

Room Tip: High floors overlooking the bay are obviously the best. Rooms facing to the rear of the hotel have...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank grayswain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded 13 August 2014

Dear Valued Guest Grayswain,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you had a fantastic holiday with us, Your review gives us the motivation for our efforts.

We will be waiting to welcome you again in Sorrento.

Yours sincerely,

Alberto Colonna / Hotel Manager

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Reviewed 3 August 2014

What a fantastic holiday! My husband my two grown up children and myself loved this hotel. From the moment we arrived everything was perfect, the staff were very welcoming and friendly and couldn't do enough for us. Our rooms were simple but clean and had everything you needed, the views were breath taking from every angle; from the balcony to around the pool.
There was an excellent variety of food for every course including the selection at breakfast. Guissepi and staff catered for every need, their light hearted and flexible approach made every meal time a pleasure, with lots of laughs.
Excursions abit pricey but well organised, would defiantly recommend Pompeii, Herculaneum, Rome in a day and Vesuvius select which included lunch in a vineyard.
Couldn't of asked for a better family holiday. Would recommend this hotel to everybody.
Thank you hotel grand paradiso, we will be back!
The Greenwood family

Room Tip: Ask for sea view, even a distant sea view is good
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded 7 August 2014

Dear Valued Guest Sandra G,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you had a fantastic holiday with us, that the food was varied and excellent and that our Maitre D'Hotel Giuseppe together with the Staff was helpful and catered for every need.

We will be waiting to welcome you again soon!

Yours sincerely,

Alberto Colonna / Hotel Manager

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Reviewed 1 August 2014

What an amazing view. The best view in Sorrento! The shuttle service was great (we did walk up the hill a couple of times :/ ) and the staff were very helpful. I would highly recommend this hotel. We paid extra for the sea view as I had read prior to booking on trip advisor that it was worth it and believe me it was. Our friends stayed at a more expensive hotel at the other end of Sorrento and it was nowhere near as good as ours.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank HelenMac69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded 7 August 2014

Dear Valued Guest HelenMac6,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you have enjoied your stay with us and that the sea view booked was highly recomendable.

We will be waiting to welcome you again next year.

Yours sincerely,

Alberto Colonna / Hotel Manager

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Reviewed 24 July 2014

We stayed here for four nights. The room was very clean and the views from the balcony were stunning. The first day we spent poolside, soaking up the rays, stealing refreshing dips from the pool, and getting lost in the views. Lunch there was okay, but with all the excellent food in town it's better to make the trip. There is a free shuttle that drives back and forth to town at scheduled times. This is a must needed amenity, but you need to plan your day around those scheduled times. We did catch a cab a few times and its between 20-25 EUR one way. The staff was basic. Housecleaning did a great job on our room and was helpful. Now, in Italy I expect to be able to buy wine in town and if I so do choose, drink my wine on the patio overlooking the vista that I have paid for while getting ready for dinner. I should without question be able to. However for the first time in my life we were told absolutely no drinking in the rooms. If they find any remnants that drinking took place they would charge you, relatively significantly. Please note were staying there during my husbands birthday and I asked if i could on this special occasion surprise him with a very nice bottle I had bought earlier. The answer, absolutely no.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Snowghostridin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this reviewResponded 25 July 2014

Dear Valued Guest Snowghostridin,

Thank you for choosing our hotel for your stay in Sorrento.

We are glad to read that you have enjoied the views from the hotel and that the housekeeping was efficient.

I undestand your point of view concerning drinking your bottle of wine bought from the exterior into our bar area, but we do provide a very large selection of wines at reasonable prices and as in every restaurant or hotels worldwide, Guests are unable to drink, bottles and drinks bought from outside the enstablishment.
However we do allow to drink your own bottles into the room or room terrace.
We do provide also in room a minibar filled with alcools, chilled drinks and snacks. If you decide to take away all the drinks and snacks provided into the minibar in order to refresh your own drinks bought from town, we do charge 10 Euros for the whole week, in order to have the use of the minibar for your drinks.
This charge is meant to replace the chocolate, that when taken out of the fridge would melt and also would be no more useable for the next Guest and also for the dedicated Staff that will take all the drinks and snack from your room (around 20 items) and stock them back into our storage rooms.

I hope that this small detail will not change the possibility to come back to Gran Paradiso for an other stay.

Yours sincerely,

Alberto

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Reviewed 22 July 2014

Having seen the Gran Paradiso on TripAdvisor, we booked this hotel for its elevated position and stunning views and can honestly say this hotel exceeded both of our expectations.
A sea view room is a must as it makes for a beautiful start and end to the day onlooking the distant ocean and also parts of Sorrento and St. Agnello.
We had a beautiful newly refurbished room, number 105 which was on the side of the hotels entrance, with amazing views! The walk in shower was excellent and the room was cleaned quickly and to a very high standard throughout our two week stay.

All of the staff here work very hard and always do their very best to please every guest. Special mention to all of the waiters and the pool bar staff who seem to work very long hours and have a very high standard of service. Giuseppe, Nello, Salvatore, Ciro and the rest of the waiters all had their charming personalities which certainly resonated well with us and all of the other guests at breakfast and dinner.

The hotel is located on a steep hill which is definitely for the brave should you consider walking up it in the midday sun. We had walked it in the evening time which was much more bareable however the shuttle bus was extremely handy running near enough every hour 'till 11pm.
The hotel is situated about 2km from the main piazza of Sorrento, which for us gave the perfect combination of being away from the busy main road to Sorrento and for it to feel like an occasion when we did visit the piazza.

All in all we had the best holiday we could have asked for, made so by the spectacular views, wonderful staff and fantastic location. We will definitely be back next year!

Stayed: July 2014, travelled as a couple
5  Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this reviewResponded 25 July 2014

Dear Valued Guest Daniel D,

I would like Thank you for choosing Art Hotel Gran Paradiso for your stay in Sorrento.

We are so glad to read that you have enjoied your stay with us and that the holiday exceeded your expectations.

We will be waiting to welcome you again next year.

Yours sincerely,

Alberto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Hotel Gran Paradiso

Address: Via Catigliano 9, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#32 Luxury Hotel in Sorrento
#41 Romantic Hotel in Sorrento
Price Range: £91 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Art Hotel Gran Paradiso 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Art Hotel Sorrento

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