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Minerva Hotel
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Reviews (1,159)
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All reviewsbay of naplesrooftop poolvia capowine waiterfantastic viewsbreakfast and dinnersea viewtop floorbalcony roombusy roadmount vesuviushalf boardmy husband and i have justour honeymoonwalk into townlarge balconyup hill
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Reviewed 21 August 2009

The main part of this hotel is beautiful - decorated in gorgeous colours and full of plants and flowers. The outside is similarly pretty, with a stunning view of mount Vesuvius. Our room was pretty with a nice little balcony and the bathroom was clean and a good size. But we didn't use the balcony because it was very close to the main road, which was constantly clogged with traffic and the accompanying noise and fumes. Our room (402) was also right next to the pump room for the swimming pool so I got very little sleep with the constant sounds of the pump and running water. It was like a having a waterfall in your bedroom. When I complained, the guy on reception was utterly uninterested, saying he couldn't move us because the hotel was full. Some of the staff were really nice (especially the waiters) but two of the receptionists were downright nasty and quite unhelpful. Food was disappointing - mainly canned fruit, which I thought was shocking considering the bounty in the local shops, UHT milk, stale bread and really nasty coffee. It's a 15 minute walk into Sorrento town centre down the busy road with a very tiny pavement so I wouldn't recommend Minerva to anyone elderly/infirm/with small kids. Oh yes and the air con is only on some of the time - not at all at night so again sleeping was nigh on impossible. And the satellite TV signal is sporadic. Not that we watched TV that much but when we wanted to it was frustrating that the signal kept going.

  • Stayed: August 2009, travelled as a couple
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3  Thank emilenecoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2009

My husband and me had a great one week stay at the Minerva. The room was good sized, no frill but very comfortable furniture, great mattrasses (we like it medium-hard). The balcony (indeed a terrace) is extremely pleasant and wide (+/- 18 m²), and from there the v iew on Vesuvius, Naples, Sorrento and the sea is quite breathtaking. The room and bathroom was always spotless clean, I could comfortably venture barefoot on the tiles.
The huge terrace on reception floor was very welcoming with chairs, lounge chairs and little sofa's, I could have stayed there the whole day, just reading, sipping a drink, and looking at the view. The barman (whose name I am sorry I forgot) was a charming, smiling young man who could remember what I had ordered the day before, quite a feat since I myself had forgotten. We did not have half board, but ended up eating at the hotel restaurant most of the evenings. Professional and caring personnel, friendly without exaggeration. The menu was varied enough, and the maître offered to prepare something to our own requirements, which we did not need after all. The pool and terrace on the top floor (with a pergola for snacks) was also spotless clean and very pleasant.
At the reception Signora Antonietta and her staff were always pleasant, attentive and ready to give good advice for trips in the region. They never seemed bothered even if they were working and I just wanted a friendly chat.
The walk to Sorrento was 10 minutes to go and 15 to come back, just what we needed after an abundant supper. Anyway, the town bus service is very good with a stop just in front of the hotel.
I can pin only one negative thing. We were given a room on the second floor, and the noise from the street is too much for comfort. Luckily the air conditioning system was so good that we could sleep with closed windows, contrary to our habits. We settled it on 22° on the first day and never needed adjusting for the whole week, No noise and no blowing on our necks, quite an outstanding airconditioning system. I would recommend to insist on a higher floor. On the whole a memorable stay which I would gladly recommend. Grazie Signora Antonietta!

  • Stayed: July 2009, travelled as a couple
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Thank Italybelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2009

With the help of a travel agent we booked this hotel two weeks before we travelled, ensuring we checked on Trip Advisor first! With awesome views over Vesuvius and the Bay of Naples, the terrace with its Jacuzzi Pool and dining room could not be faulted. With an aversion to half board to overcome, we had anticipated eating out on a few occasions but the food was so good at the hotel we didn't bother. Great choice, beautifully cooked and presented with great service. Worth having a cocktail on the terrace at sunset. If you're not sure what to choose, simply tell the waiter your preferences and he'll make something up for you! The Gala dinner was terrific with a brilliant singer doing all the Italian classics with a spot of Dire Straits thrown in for good measure. The pool on the roof top was stunning with plenty of sunbeds, umbrellas, quieter areas and a small bar for drinks and snacks. There were very few children at the hotel; mostly couples rather than families so the pool was never overcrowded. We had a room on the fourth floor with a balcony which was lovely. Rooms on the 6th and 7th floors had bigger balconies with sun beds but were not so private; so state your preference when booking. There was quite a hefty supplement for a balcony but well worth it. We had a couple of evenings of local wine on the balcony before dinner enjoying the beautiful view from our room. The bed was a little on the hard side but the room was clean and spacious and had a lovely bathroom and staff were extremely quick to respond when we had a small problem in the room. Sorrento is a beautiful town, just a 10 minute stroll away. We managed Pompeii on the train (really easy), Positano on the bus, returning by boat, (again really easy - we bought the bus tickets at Reception) and took a couple of organised tours to Vesuvius (worth the climb for the awesome views), Herculaneum (different to Pompeii and really well preserved) and to the beautiful island of Ischia where we went to a Thermal Spa - an interesting experience swimming in bath water temperatures and cooling down in the sea water pool. We would have liked to have gone to Capri but ran out of time but this was also easy to do by boat. There are plenty of bathing platforms around the hotel (10 minutes walk away and had to be paide for) if you fancy a dip in the med and a couple of very small public beaches. If you are looking for long beaches with golden sands Sorrento is not the place to go! Sorrento was quite expensive so we were pleased to have taken half board. Overall a lovely hotel which we would (and have already) highly recommended to friends and family.

  • Stayed: July 2009, travelled as a couple
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2  Thank kckm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2009

A superb hotel. We stayed here for one week but wished it could have been two, purely for the fact that there is so much to see and do here.
Because of the location of this hotel you need to enjoy walking, this involves steps and gradients, however do not let this put you off as the views from this hotel are outstanding.
We did the tour operators trips to Vesuvius and Pompei and also the Amalfi Drive, these were good value and ensured that you did not miss anything of importance. We did Capri ourselves by taking the hydrofoil from the Marina, worth doing as Capri is so pretty, however be wary of the prices on the island.
We couldn't have chosen a better hotel, exceptionally clean in all areas, the views were fantastic and meals excellent. Outstanding, friendly and professional staff who could not do enough for you. The whole experience just makes us want to return as soon as possible.

  • Stayed: July 2009, travelled as a couple
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1  Thank VCWestMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2009

"O Sole Mio " right below our window overlooking the bay of Naples. On Saturday and Wednesday nights they have an opera singer in the outside lounge who was amazing! What a beautiful view and an even more beautiful staff. We enjoyed to rooftop pool and had excellent recommendations from the front desk staff. The room was big and clean but simple. The hotel has a number of balcony rooms that were probably even better! We took a taxi from the train station with our luggage, but walked every other time into the town for a very brief 10 minutes. I stayed here for three nights with my 18 year old niece at the end of a 10 day tour of Italy and couldn't have been happier or more relaxed. Great choice!

  • Stayed: June 2009, travelled with family
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Thank carpediemgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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