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“Great Place to Stay”

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Europa Palace Grand Hotel
Ranked #58 of 100 Hotels in Sorrento
Coconut Creek, Florida
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Place to Stay”
Reviewed 17 September 2012

Hotel was good and view was amazing. I just returned from a trip from the Amalfi coast and spent a few days in Sorrento. The hotel view is amazing. It overlooks the ocean and has a dock in which you can lay out and jump in the water. The pool and dock area closed at 6pm which was not convenient but there is an elevator which takes you from the hotel down through the mountain to the pool and dock area which is really cool. The staff was great and helpful. The restaraunt was okay - not the best food you can get in Italy but breakfast was included with our room. There is a terrace overlooking the ocean as well where you can have a cocktail and watch the sunset. The rooms are clean...the bathroom is small but this is very typical in European hotels I have found and honestly as long as it clean, I usually don't spend much time in the hotel when visiting Europe. It is close to shopping and restaraunts as well. I would recommend this hotel as a place to stay.

Room Tip: Get a room that overlooks the ocean - most of the rooms have a view that overlooks the ocean but the...
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  • Stayed September 2012, travelled with friends
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Helpful?
2 Thank Beachfan26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Beirut, Lebanon
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 September 2012 via mobile

When we first arrived to this magnificient hotel with its amazing location overlooking the beach we were totally amazed the view was breathtaking . The rooms
Were very nice, comfortable beds ,two balconys, tv ... The one thing we hated was the shower, it was clean and everything but it was really small. The hotel has a wonderful pool and a private beach which you can access for
Free with any room . And no need for towels you just have to ask the waiter and he'll bring you as many as you want . On the otherside of the hotel there is this cute small park which you will find after crossing it small local shops and restaurants. The breakfast and dinner were great everything we tasted was fantastic

  • Stayed August 2012
    • Value
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Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 September 2012

We went here for our honeymoon at the end of August! We were met at the entrance of the Hotel were our luggage was taken and left to our room! The reception staff were very friendly and helpfull giving advise and directions for the local area! On arrival to our room, we were given champagne and a bouquet of flowers from the hotel! The breakfast was amazing, and the view what else can you say but breathtaking! I would recommend this hotel, close to town, with friendly staff and must of clean!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lerickson3
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 September 2012

We were very excited when we saw the lobby of this hotel and the location. Had high hopes. However when we got to our room which was not in the main hotel building but next door we were very disappointed. It felt like a Super 8. Everything was beige, no pictures on the wall, old beat up furniture and a very old tube TV. In the bathroom the shower was very small and the water flew out all over the bathroom floor. We were on the fourth floor which did not have a balcony. It was truly a depressing room. On the plus side the breakfast was very good and the ocean area was also nice.

Room Tip: Ask if rooms in the main building are better.
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  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
1 Thank llerickson3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra - Australia
Level 6 Contributor
166 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 6 September 2012 via mobile

We stayed at the Europa Grand Palace as part of a three day package tour from Rome to Pompeii, Sorrento and Capri with Green Line Tours. The main building of the hotel is a beautiful old grand hotel although it does need some tender care. It is idealy located right on the cliff tops of the Bay of Naples and is right across the road from the centre of Sorrento.

When we checked in we thought we were checking into Fawlty Towers. The power went out 3 times as we waited at reception, the staff member then said he would show us to our room. To do this he walked us across the driveway to a second rate building and pointed to the elevator. We squeezed into the tiny elevator and found our own way to the second floor and then had to drag our suitcase up another flight of stairs to find our room that was underwhelming to say the least. The tiny room with very dated furniture, a toilet behind the shower curtain and a very old CRT television was a far cry from the folder on the desk in the room that described a "room decorated with tasteful period furniture and a plasma TV".

On the good side the restaurant served quality breakfast and dinner on a beautiful terrace overlooking the bay. There was also an elevator down to the bottom of the cliff to a private "beach" and a lovely swimming pool.

In short, a nice hotel if you get a room in the main building. Confirm what room you are getting when booking.

Stayed August 2012, travelled as a couple
Helpful?
1 Thank steve_fossil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2012

I have stayed at this hotel a few times before, I wanted my family to enjoy their stay as much as I had in the past. However, I was a bit disappointed. This hotel is rather expensive but has always been worth it in the past. This time it just did not offer 4 Star service nor quality.

I booked 5 rooms for our family. All luxury Sea View. The rooms are very outdated and mine was very small. The shared patio was lovely though.

The breakfast was nice and the view is beautiful. The front desk for the most were helpful and accommodating. However, the pool staff was very rude, beyond belief. We spoke to the front desk about our experience. They listen and apologized. But the pool service did not get better, worse if anything. We were there six days. I will not stay there the next time in Sorrento.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewcastleJoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 August 2012 via mobile

The public facilities, pool, terrace etc are amazing; the rooms are disappointing. Our room was very small and the bathroom was of a 3* standard. Be warned, parking is available but at a cost - €25 a day. Wifi is available - at a cost. Swimming hats must be worn in the pool. €2. Or remember to bring your own!

Stayed August 2012, travelled as a couple
Helpful?
3 Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Europa Palace Grand Hotel

Property: Europa Palace Grand Hotel
Address: Via Correale 34/36, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 On the Beach Hotel in Sorrento
#41 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Europa Palace Grand Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
Europa Palace Grand Hotel is located in the heart of Sorrento, behind Lauro square and just 5 minutes walking from the main square of Sorrento: Tasso square. With a panoramic pool overlooking the Gulf of Naples and private beach access, the Europa Palace is an excellent location for banquets and wedding parties. Bar, a la carte restaurant and a snack bar by the swimming pool complete the hotel's offer. ... more   less 
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Also Known As:
Europa Palace Grand Sorrento
Hotel Europa Palace Grand

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