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“Would stay again” 4 of 5 bubbles
Review of Tui Sensimar Atlantic Palace

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Tui Sensimar Atlantic Palace
Ranked #20 of 100 Hotels in Sorrento
Certificate of Excellence
Formby, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Would stay again”
4 of 5 bubbles Reviewed 9 February 2014

We stayed here last year for two weeks in July we stayed all inclusive. I would say it was a bit too hot this time of year and if we returned we would go maybe in sept/oct.

The hotel is quite large. We stayed on the third floor didn't have much of a view but had a terrace at the end of the corridor only one room after ours so not far to go... which had amazing views of Vesuvius and the bay.

The rooms were large, have air conditioning, satellite TV, phone, safe and fridge the fridge was great as you could get bottled water from downstairs and keep it cold for when you went up to your room or sat out on the terrace.

The food was good but not always great... Breakfast and lunch were buffet style. We enjoyed lunch the most... lots of variety hot and cold... plenty of salads loved the bbq and the pizza best ive ever tasted on one occasion I went up for a slice of pizza and they didn't have ham and pineapple this day then ten mins later the chef appeared at our table with two slices of freshly made ham and pineapple pizza for us... lovely

Lunch was always served outside on the court under large shade.... evening meal you could eat inside or out... this was a menu with 3 courses and if you didn't like what was on the menu you could always ask for what you wanted and the staff would always do their best to provide this for you.

While the hotel has a pool, it was quite crowded and some days struggled to get a sunbed But if you fancied a quick dip to cool down then its perfect for this. there is a poolside bar which was great for a cold or hot drink and even provided ice cream oh and towels.
When it was crowded or when we wanted some peace and quiet we would on go and sunbathe on the terrace by our room we were able to get a sunbed from the roof terrace the next floor up and relax reading and admire the stunning views.

The hotel has a free shuttle bus that runs on the half hour to the town centre, we found it great for going down into town you need to reserve your seat the day before and in the evening there is a charge of one euro per person .. the driver was very helpful and informative.

They also provided a laptop in reception for your personal use which was really good if you needed this.

overall we had a great stay the staff helpful and friendly and we would return to this hotel.

many thanks for a lovely holiday.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Diane_ains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,191 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (493)
Date | Rating
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English first
London, United Kingdom
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 7 February 2014

We stayed here last year for one week in June and were very impressed by the level of service and the quality of the hotel. As we had booked for all inclusive i cannot comment to much on the individual pricing of food or drinks or if it offers value for money, but what i shall comment on is ll experience that we were fortunate to have had.

The hotel is deceivingly large and has rooms and private villas located in around its ground. We stayed in a new wing just off from the main hotel with a view that looked out over the Bay, which was pretty spectacular. In fact all of the front facing rooms will offer this, however the rear facing rooms get a lovely view of the cliff face behind the hotel.

The rooms were bright and airy and had all the modern conveniences that you would come to expect from a hotel of this type, including a decent if not small array of toiletries, water, air conditioning, satellite TV, phone, safe and fridge. The beds were comfy and practical and very spacious. Fresh linen was delivered daily if you wanted it and the beds were changed promptly each morning by friendly service staff who always said hello. This was a trait of all the staff who by and large were polite, efficient and eager to chat about your day or what your plans were. Front of house staff on reception were always around and were more than happy to arrange for transport links, bookings for dinner or general i formation on what was on offer in the region.

The food was good but not in my mind great. Breakfast and lunch were a strictly buffet style affair with cooked options available if you requested. Personal preferences and specific dished could be asked for and usually if they could make it then you could have it. Dinner was a full sit down menu with silver service at times and there was a range of meal on offer, that usually included a meat, vegi or fish dish. A buffet made up of the leftovers from lunch was also provided for additional usage should you so wish. Wine and drinks came with this and the selection on offer was fine for what you wanted.

Lunch was almost always served outside on the court and provided shade and comfort in the middle of the day. Breakfast and dinner were in the main dining room which was elegantly decorated and in the traditional Italian style. One nice touch was that the hotel would provide you with a packed lunch if you were going out and about and were going to miss lunch or dinner. This proved useful as we were exploring the region by car and not to have to worry about stopping for lunch or a snack made life easier. It was a simple package but lots of it and included fruit, bottled water, sandwich, chocolate or cake and napkins. This could be ordered the night before and was ready for pick up at the time you requested, usually just after breakfast.

While the hotel has a pool, it is not a great one and is more of a play pool for kids and families rather than a full on, everyone in kind of pool. Nevertheless we were able to find shade around it and relax on some days reading books with out to much bother. The usual pool side noise is expected and we were pleased to say that sitting around next to the outside bar was a very relaxing place to read ans to just chill out. If you do have kids and they are pool crazy, then its ok but not much fun, there are no slides or inflatables and its very basic. But if you fancy a quick dip to cool down then its perfect for this.

As we had a car and were out and about a lot, we did not make much use of the free shuttle bus that runs on the half hour to the town centre, Its a 15 min walk if your up for it or a 5 mins ride, but when we did use it we found it perfect for going down into town in the evening as the last pick up is around 11:30 which made it ideal for using after dinner in the hotel or for getting down to reservations n the town itself. As i mentioned, we had a car, and were able to park at the hotel for free in their main car park at the front of the hotel. If you are doing this then check with reception as they may wish you to move it if they have a large coach coming in or they may not have room, if not then there is an auxiliary car park behind the hotel and up a very steep hill. Try and get in the main one as the hill is tight and narrow and if you have a hire car any wider than a small hatchback then your going to struggle up it.

Overall this i a great hotel and does exactly what you need it to.

Highlights and plus points:

Great service
Good value on all inclusive
Good food and selection of drinks
Decent amenities
Good sized rooms
Large public spaces
Free WiFi
Family friendly
Old style Italian service and style
Free parking
Free shuttle bus to town

Negative points:

Pool is very small
Auxiliary car park is very tight and difficult to get to
A little out of town

If you want somewhere that concentrates on service and quality, then this is a very good hotel to experience that where you will feel relaxed and able to enjoy your holiday to the maximum.

Room Tip: Ask for a sea view and front facing, otherwise you will see nothing but cliff face!
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  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

Situated on the top of a hill going out of Sorrento on the road to The Amalfi coast, a regular bus service is provided to get to and from Sorrento,until eleven o clock in the evening. A bus service is also run by the hotel,which you have to book. a free service.Going all inclusive there was no limit to any drinks . the food was first class,as was the wine. it has its own outdoor pool with sun recliners situated in a pleasant spot next to the ice cream parlour. The staff were all very helpful and friendly, Entertainment was provided most nights .Definately a holiday for families

Room Tip: all rooms had balconys, best of the sun to be obtained by a front of hotel room.
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank nearlydunroaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

we had a great 2 weeks in august in this hotel! the staff are very polite and helpful,the food was the best we have had in a ali inclusive hotel anywhere! the pool was the cleanest i av seen ! only one down thing was the lack of enteriment in the evening and not a lot to do for young children but dont let this put you off as we managed ok! i dont recommend many place but i do this hotel!

Room Tip: the higher the better the view are breath taking!
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank dazroby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Ives, United Kingdom
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

Stayed in late sep/early oct when weather could have been better but it didn't stop us from "doing" all the local must do sights using local buses/trains. Our big regret was having the packed lunches instead of the cooked ones. Thankfully we were back for the sumptuous dinner. I'm normally indifferent to food and maintain a steady ten stone but after two weeks had put on over a half a stone(since gone). The staff were first class and nothing was too much for them whilst we were there. Had a great holiday with a top floor room which was a bit noisy and didn't get the best of sunshine. Having read that the mattresses were hard I emailed reception three times to ask them to provide a topper on our twin beds : had no reply and on arrival found our room made up as a double without a topper ! Not impressed with that but eventually sorted it out direct with the maid.
Would I go back ? You bet, but not just yet, have a lot more of Italy to explore.

Room Tip: Third floor back rooms are quieter and sunny but no views while the few rooms on the 4th floor(payin...
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Mike b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neath, Wales, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

This hotel is amazing booked a last min deal here and so glad we did.hard to say what made this hotel so special could be the great location but think its mainly down to the staff who cant do enough for you,the food is fantastic so are the drinks missing the atlantic cocktails which are very moreish.just hope after the refurb its as good.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Martine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gata de Gorgos, Spain
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 20 November 2013

We had a week here mid September. Lovely hotel, nice sized room, very clean. All staff were excellent, have to mention Pepe in the restaurante, very well run, and the food was amazing, so much choice, well presented. Lunch was served outside, with a daily BBQ, lots of pasta dishes and salads. The ice cream is a must. Breakfast a buffett, large selection, and eggs done to order. Pack lunches are available if you plan on going out for the day. Catello, the pool bar manager was very helpful, nothing too much for him. Being just outside of Sorrento was not a problem, as the shuttle was always available. Well worth having a wander around the town, plenty shops and bars. The trip to Pompeii and Vesuvius is a must. So interesting. Though the Pompeii part involves a lot of walking, as does getting to the top of Vesuvius, so unless reasonably capable, it's not a good idea to go. Spectacular views from the roof terrace, where we had a daily pre dinner G+T .Definately reccommend.

Room Tip: Avoid the rooms that back on to the lift. Think ours was 315, got woken early when the lift ding din...
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank barbararfa7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tui Sensimar Atlantic Palace

Property: Tui Sensimar Atlantic Palace
Address: Via Capo 76, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#1 Best Value Hotel in Sorrento
#4 Spa Hotel in Sorrento
#18 Luxury Hotel in Sorrento
#38 Romantic Hotel in Sorrento
#39 Family Hotel in Sorrento
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tui Sensimar Atlantic Palace 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Atlantic Palace Sorrento

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