We booked this hotel on an all inclusive package via Thomas Cook and having been impressed by the reviews on here. This is not a hotel we would return to as there are too many downsides. Firstly, this is not a 4 star hotel in our experience. We knew the hotel was undergoing a refurb and they have completed a modern and pleasant bar area plus an excellent raised grass terrace with plenty of sunbeds, three large spa baths and views across the Bay of Naples and to Vesuvius. We assumed the bedrooms hadn’t been done yet but were surprised to learn they had. The rooms are quite old fashioned with cheap furniture and only modest storage. The bathrooms are old with fittings well past their sell by date. Not up to 4 star standard at all. Thin towels, cheap soap – nothing that we would consider the norm these days and certainly nowhere near the standard of the budget hotel (Hamptons) we used the night before we flew at Gatwick. The cleanliness of the room was excellent. The hotel is very noisy, not helped by thin walls and tiled floors. We had a room on the 2nd floor at the front so heard plenty from our neighbours and the rooms beneath and above us. There is a very noisy (although entertaining to watch typical Italian driving!) road at the front of the hotel. We could just about see the sea through the trees opposite. Rooms at the back had no view and any room on the 1st floor would have added noise being directly above the bar and restaurant. Front and third floor would be the best choice.
Breakfast was ok – a limited hot selection and no egg station as is the norm in other hotels – although I am sure the excellent Pepe and his team would ask the kitchen to prepare something if asked but that’s not quite good enough. Plenty of cold meats and pastries. Lunch was excellent – pizza from the woodfired oven, a BBQ, plenty of salad, buffet style hot meats and fish. Dinner was fine. A first course of salad from a large buffet selection followed by two courses from a menu that changed every night – typically pasta or soup followed by fish or meat. Some very good dishes here – others so so. A reasonable selection of deserts although no Italian classics like panna cotta or tiramisu.
Front desk staff were great when we needed a doctor but in the week we were there were unable to get the safe fixed and it seems we were not the only ones with this problem.
The location of the hotel means that some forward planning is required to get into Sorrento. It’s a 25 minute walk along a busy road or the reception desk will sell you bus tickets for the local bus which stops right outside and runs every 20 mins or so –we made a lot of use of this. The hotel shuttle needs to be pre-booked and we found was sometimes full the day before. Its certainly not a frequent hop on hop off service as it should be. There is no service in the afternoon and after 8:30pm each trip costs one euro, only 30 cents cheaper than the local bus and not as convenient. For this reason alone we think there are better choices in Sorrento.
A few thoughts on the must do trip to Pompeii. The pre booked tour via First Choice is expensive. We caught a bus to town and took a train. They leave every 30 mins and the journey takes around 30 mins for 7 euro return for a couple. Get out at Pompeii and turn right at the front of the station and the main entrance to the site is a minute away. Ignore the people selling tours outside the site. We paid 10 euro each to join an official tour with a guide for stroll round the site that took about 90 minutes – great value. We’d also recommend the City Sightseeing tour bus from outside the station for the Amalfi coast tour – good value and flexible service.
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- Also Known As:
- Atlantic Palace Sorrento