Let me start by saying if you are going to this wonderful hotel in the next few weeks, lucky you, be excited and really look forward to it! We returned in July for our second fantastic visit having first been in 2013 and I wish we could be still there. The service from the waiting staff in particular is better than anywhere else we have been and we have a considerable list, far more than reviewed on Trip advisor.
Let’s start with the food
Not much change from last year. Fairly standard fare, pastries (lots), cheese, ham, cold meat, fruit, cereals and some hot options including bacon. There is only scrambled and boiled egg out there but they will cook other egg varieties as requested. Still I think a four star should consider a chef visibly cooking omelettes or requests. They have ham and cheese available but to improve they could consider a bit of smoked salmon (goes nicely with scrambled eggs) and that would have been good, as I tended to only eat a plate of scrambled eggs. The sausages are frankfurter variety, not particularly great. The best suggestion would be to have hot porridge available with bananas and honey, which would be very welcome. Breakfast is still probably 8 out of 10 but I have seen better at other 4 star hotels.
This is more or less the same as last year, buffet style and very good with hot and cold options, meats, fish, salads, pasta etc. The pizza is freshly made in front of you, fish and meat grilled on a barbeque and everything is very good. As a dessert the ice cream choice is excellent, the Tiramisu variety tempted us back too many times. I did see someone previously say there had been no Tiramisu cake, we saw (and ate) it a few times. An offbeat suggestion is to try the pea and ham soup when on, I found it particularly good. Overall- 9 out of 10.
Excellent, better than last year. Start with an appetizer from the buffet but you end up piling on your plate because it is so good. There are more delicate items this year, for example, in small containers, which I recommend trying as they add to the taste experience and the look. The service is exceptional, the waiters led by Maitre’D Pepe are just excellent. After the appetiser, you get a choice from about 6 starters & 6 mains, every one of them were tasty and just the right size given the appetizer, plus of course a choice of wine. We tried a few but got to like a red wine called Nero D’Avola, very nice. Once we finished the first bottle they brought us a second (yikes and a third sometimes!) and you can then go and find a table to relax away from the dining area. This hotel doesn’t scrimp on the drinks (or the ice cream portions) as we have experienced at some other all inclusive places. The hotel puts a bread roll at every place setting, then seems to throw them away when (most) people don’t eat them, if I was the hotel I would go around with a basket of warm rolls and see who wants one, save on waste. Overall- 10 out of 10
New this year and means that you can relax away from the kids in the pool and it is a big improvement from last year. Plenty of space and three excellent Jacuzzi’s, with the new eating area looking nearly ready. A pleasure was sitting in the Jacuzzi with a cold beer on a hot day, so relaxing. Children are banned from the Jacuzzi’s but some people ignore the signs and one particularly young child in there was concerning yet the hotel manager didn’t want to know; still it will not be an issue next year. I wonder if the hotel will do a waiter service for drinks around the garden/pool next summer as it would be a really excellent option. The sun chairs are ok, not uncomfortable but practical, an improvement could be the ones with a mattress.
We stayed on the 1st floor at the front of the hotel and reading some reviews honestly wondered what this road noise is that people have been talking about? If the balcony (a decent one) door is left open only then would you hear it. The aircon is good so we kept the door shut and were not affected by road noise at all, in fact the only noise that disturbed us was the entertainment one night being particularly loud. There is no view of the sea on the 1st floor. The rooms were much better having been decorated attractively, although the bathroom was very clean it looked pretty similar to last year. The shower is over the bath and if renovating it might be better with a walk in shower.
The lobby bar has been greatly improved and is now quite swish. Cocktails, bottles of wine, spirits, all no problem.
One great thing is that you can ask for a full bottle of cold sparkling wine (or red or white wine) plus two glasses and go and sit on the roof, the balcony or in the garden, a nice romantic option.
I have to mention Catello in the pool bar, recognised us straight away from the previous year and is a top guy.
Last year it was only available in the lobby, this year all over the hotel, in your room, around the pool and even in the garden. Not the strongest but big thumbs up to the hotel for widening coverage.
The hotel did seem to attract quite a few children but apart from jumping in the pool there is little else around the hotel itself for them, there are no pool tables or games for them to be involved with. It is quieter in the garden area. Getting around involves a few steps so less-able may not find it easy.
Whilst we were there this year Thomson’s film crew and photographer were working and for 2015 it will continue to be all inclusive with further improvements plus it will be “adults only” aimed at couples. The further improvements planned, to our knowledge are a roof top bar and the roof has stunning views over Vesuvius and bay, organised entertainment plus a spa and new bar by the pool at the garden level. I might be greedy and suggest for a couple’s holiday in 2015 they find a way to fit in a “swim up” bar which would be sensational. Also they have a sister hotel and maybe they could offer a “dine around” option perhaps for one lunch to try it. We had a fantastic stay in 2013 and immediately booked for this year, it was great again this year, and are more likely to go back next year to enjoy romantic Sorrento when the hotel is adults only.
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- Also Known As:
- Atlantic Palace Sorrento