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“Exceptional”

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Best Western Hotel La Solara Sorrento
Ranked #10 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 29 October 2013

Fantastic hotel. Be aware that it is not walking distance to Sorrento - but there is an hourly bus which works very well. As someone mentioned it is actually great to be able to get back to the peace and quiet. But if you want to be able to dip in and out of your hotel room this probably won't be for you. The staff are without doubt the best team I have ever seen in a hotel - an absolute master class in how to run a hotel. If anyone from BW is reading this they should get someone over to Italy. We have a two year old daughter - and the patience from the waiters and the all the staff was amazing. Examples - one waiter feeding our little girl when she was getting distracted, the front desk member of staff meeting us when we got back from town with a sweet for her. It is so easily done - smiles and how are yous but so easily forgotten by so many hotels - whatever the rating.The rooms are a good size - I would suggest pool view as you get glimpses of the sea (go as high up as possible). The evening meals were great - the breakfasts fine. If you want to really feel how friendly this hotel is go and shop in Capri - it is like coming home!

Room Tip: Pool view - high up. Sea view rooms are looking over a road and then a valley.
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  • Stayed: October 2013, travelled with family
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1  Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear " La Solara" friend Ian H,
Thank you for explaining our Hotel, where it is, what it offers and the quality of our services.
This makes us happy because our staff is involved in the growth of our Hotel.
Their meticulous work is our best weapon . We hope to have you with us again in the near future to make your stay with us as pleasant as possible.
Greetings from Sorrento & from all of us
Ugo Di Maio

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898 - 904 of 2,102 reviews

Reviewed 28 October 2013

If you're looking for a hotel in Sorrento, with great friendly service this is the place. The staff is extremely professional and goes way out of their way to assist the clients. We checked in late at night and my girlfriend was not feeling well. (One of the front desk staff brought baking soda and water to our room for her when he found out she was not feeling well.) The staff at the front desk was helpful and always gave good advice and recommendations on where to visit and eat.
The room was large with a comfortable bed and good size bathroom.

The breakfast which is included with the room is buffet style and catered towards the Americans with bacon, eggs, sausages and cereals. My only small complaint is the dinner was a little pricy for what you get, but again the service was very good.

  • Stayed: October 2013, travelled as a couple
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1  Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear Robert E, Thank you for your kind words towards the Solara Hotel.
I'm sorry that you found the price of a completes dinner a little expensive.
Surely in the restaurant you have not been told that you can also choose just a few things from the menu with a lower cost.
We hope to have you with us again in the near future and, please, ask for all the information possible for a great stay ..
Greetings from Sorrento
Ugo Di Maio

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Reviewed 27 October 2013

This hotel seemed pretty prestigious about their rating, almost pompous. It was a nice hotel and the front desk staff was friendly. The beds were ok and the room was spacious. It was nice to have a large bathroom. and a balcony. The downside was finding the free shuttle that goes from the train station to the hotel. The map they post on their website is zero help, and the locals have no idea what youre talking about when you try to ask where it might be. We ended up taking a cab up into the hills to get to the hotel. The view from the room was beautiful, but on Tuesday nights, they have some kind of dance club that happens in the lobby, which is very loud and went on pretty late into the night. They do have a free shuttle that can take you back into town every hour, which was useful once he figured out where it dropped off. We paid for the breakfast buffet which was well worth it. They had the largest selection of food that we encountered our entire trip. Well worth the $

  • Stayed: October 2013, travelled as a couple
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4  Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear Rachel J,
Thank you for your kind words towards the Solara Hotel.
I'm sorry for not being clear on our web page about the stop of our bus. Surely we will improve the description.
We will also look to the piano bar to have a softer music that does not create disappointment to our guests.
For the quality of sleep you, on request, you can have mattresses or pillows harder or softer.
We hope to have you with us again in the near future.
Greetings from Sorrento
Ugo Di Maio

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Reviewed 27 October 2013

We love the family run Hotel and were not disappointed when returning for a second time. Everyone is always at your instant service and always with a smile!! We have travelled the world extensively but can count this Hotel as one of the very best. Long live the family involvement at the La Solara. We will be back!!! Sue and Thilo

Room Tip: Try and avoid a room directly above the lounge area as the band will play until near midnight 3 time...
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  • Stayed: October 2013, travelled as a couple
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1  Thank Thilo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear " La Solara" friend Thilo K,
What can we do if not thank you very much for your comment.
We are grateful for the kind words had for our staff and for our hotel.
We are already awaiting to have you with us again in the near future and try again to give our best performance.
Greetings from Sorrento and from all of us
Ugo Di Maio

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Reviewed 27 October 2013

Just spent a truly great week at this hotel from 18/10/13 to 25/10/13, Everything about this place is fantastic,great location, spotless clean,lovely pool area and first rate restaurant ,brilliant service from all the staff members and I mean everybody was so friendly to us. We will definitely be making a return visit as soon as we can.

Stayed: October 2013, travelled as a couple
2  Thank Carl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear " La Solara" friend Carl P,
We cannot say anything else than THANK YOU for the nice words had for our hotel and our way of working.
It is a real pleasure for all of us to know that our guests are so happy to return almost immediately.
Looking forward to having you back with us we send the best wishes from all of us.
Ugo Di Maio

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Reviewed 26 October 2013

Very pleasant 11 night stay at La Solara.

Had e-mailed Hotel prior to arrival to ask for high level room with nice views and that is exactly what we got. The reply to email was practically instant and I felt immediately reassured.

As everyone states, Friendly/Helpful Staff. Lovely Location. Very prompt and reliable Shuttle Bus. Delicious Food. Rooms are spacious and kept very clean.

Would not be able to find any faults with this Hotel so can definitely recommend it to Family and Friends.

we stayed on Half Board basis which suited us very well, we were easily able to swap the evening meal for lunch so that we could spend a couple of evenings in Sorrento to enjoy the Vibe.

sad to leave but have such happy memories.

Thank you to all Staff for looking after us so well .

  • Stayed: October 2013, travelled as a couple
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Thank midlands1time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear La Solara friend midlands1time.
Thank you very much for your deductions.
We are very pleased to read such comments of our guests and that the hard work of our staff is most appreciated.
We always try to give our best to make your stay as pleasant as possible.
We hope to revisit in the near future.
Greetings from Sorrento and from all of us.
Ugo Di Maio

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Reviewed 22 October 2013

Our 2nd visit to La Solara. It is a consistently excellent hotel with helpful and very professional staff, great Italian cuisine, and a reliable free bus shuttle service into Sorrento town right up to late evening. La Solara is a perfect base in a peaceful, pretty location about 10 minutes out of the town. The bedrooms are comfortable and clean with towels changed twice a day. La Solara goes that extra mile when it comes to customer service and the swimming pool and sundeck area is really superb with views across to the sea. Dear Solara hotel team, we have only been home a few days and miss the hotel already. Thank you Ugo, Marcello, Franco, Nello, Peppino, Angelo, Antonio, the chefs, the bus driver, waiters, reception, the hotel cleaners and ALL the hotel staff. We are already planning to return soon. If you like walking, there is a small & quaint, volcanic sand beach within close proximity to La Solara (you walk through the hotel grounds, past where the bus is parked, then cross the main road and down to the beach) it has a couple of cafes and bars etc. not at all touristy. There is also a nice little gym at the Solara for anyone who wants it.

Room Tip: Sea view room if available.
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  • Stayed: October 2013, travelled as a couple
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Thank CristalB_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 19 November 2013

Dear La Solara friend CristalB_77,
We are all happy to have satisfied your desires.
We hope that this will be also in the future.
Surely we will do everything to make your stay with us always to your liking.
Greetings from all of us
Ugo Di Maio

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Additional Information about Best Western Hotel La Solara Sorrento

Address: Via Capo 118, 80067, Sorrento, Italy (Formerly BEST WESTERN Hotel La Solara)
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Sorrento
#3 Romantic Hotel in Sorrento
#9 Luxury Hotel in Sorrento
Price Range: £106 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel La Solara Sorrento 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Best Western Hotel La Solara is surrounded by lemon and olive groves, half a kilometer from Sorrento's picturesque Puolo Beach. It overlooks the beautiful Bay of Sorrento, with views of Capri Island and Mount Vesuvius. Parking is free. The Olympic-size swimming pool and the children's wading pool are both heated in the low season. At sunset, the friendly staff serves drinks by the pool. The rooms come with free Wi-Fi, air conditioning, and a flat-screen TV with satellite channels. Some rooms feature a private balcony or patio, with views of the grounds, of the pool, or of the sea. Hotel La Solara is 3.2 km from the center of town, and conveniently connected by a courtesy shuttle bus leaving the premises at 8:15 am and then every hour on the hour from 9 am to 11 pm. Delight in typical regional foods in a large dining room offering splendid views of the sea. A varied continental breakfast is served buffet-style every morning. ... more   less 
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Also Known As:
Best Western La Solara
Best Western Sorrento
Sorrento Best Western

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