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“Amazing honeymoon”

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BEST WESTERN Hotel La Solara
Ranked #10 of 100 Hotels in Sorrento
Certificate of Excellence
Melksham, United Kingdom
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Amazing honeymoon”
Reviewed 1 November 2013

We had an amazing honeymoon in Sorrento, largely because of the brilliant service and staff at La Solara. We stayed half board.

The hotel is situated at the top of a medium slope, our bags were picked up at the bottom of the slope and delivered to reception by an electric trolley by the porter.

On arrival we got complimentary sparking wine. Check in was very easy, we were allocated room 216, we'd paid for a sea view... the view was brilliant. We had a balcony with two chairs and a table and an incredible view of the little port of Marina di Puolo and the sea beyond. The sea was misty for our whole holiday, so we don't know if you cam see any of the surrounding bay of Naples.

Food for our entire stay was incredible. Authentic Italian every day. I would recommend items marked 'chef's choice' and regional dishes as these give you some brilliant Neapolitan dishes.

Cold drinks at the bar or poolside are supplied with complimentary peanuts.
Hot drinks are supplied with complimentary biscotti selection.
Evening meals all have a pre starter antipasti salad selection, buffet, help yourself style, so if you so wish, every meal is four courses.
If you order wine with your Evening meal and you don't finish the whole bottle in one night, the waiter will save it for you and serve it again the next day so you don't feel compelled to drink a whole bottle.

If you are half board you are able to swap evening meals for lunch. We did this when we wanted to sample restaurants in Sorrento. Lunch was tasty and huge portions!

The free hotel shuttle bus operates every hour, the first being at 07:50 every other on the hour up till 23:00. Pick up in Sorrento is a short walk from Piazza Tasso (the main square in Sorrento) and these are every quarter past the hour, the last pick up at 23:15.

The shuttle bus is reserved for La Solara guests only so isn't overly busy. It only seats 20 so in peak of the season could be over subscribed, but it certainly wasn't in late October.

We didn't rate location as excellent because the excursions, should you book any sometimes can't pick you up conveniently due to the sharp left turn that is required to get into the hotel pick up area. The turn is too sharp for large busses. This means pickups coming from Sorrento towards Massa Lubrense have to turn around and come back in the other direction. This can add ten minutes to your wait and doesn't impress the people on the coach. This was a very minor inconvenience, all in all.

The pool is nice and is said to be the only heated pool in Sorrento. I'm not sure if it actually was heated but it was ok for us to swim in October, but it did shut at sunset, which is frustrating should you wish to have a late swim. In October the pool was shut at 17:30. 22 metres long and reasonably deep, but not deep enough for diving. You can still do lengths and feel like you are exercising. Lovely on a hot afternoon.

In summary, we loved the hotel. The staff didn't know it was our honeymoon either, so we were getting the same service as everyone else. We are already planning our next visit to Sorrento and we will stay at La Solara again.

Room Tip: Ask for sea view, it is well worth it.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank ma_g_allen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear La Solara friend ma_g_allen,
Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible.
The management and all the staff try to preserve all this for our guests in the future and look forward to having you back with us soon.
Thank you from all the staff and the management.
Ugo Di Maio
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1,946 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (617)
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English first
Dunstable, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

This was a last minute decision to go to Sorrento and we weren't sure where to stay, so on seeing the reviews on Tripadvisor, decided to stay at La Solara. We were not disappointed. We aren't used to staying in hotels on a weekly basis or going on package deals, so were not entirely sure what to expect, but the hotel was very warm and friendly and very clean and tidy. The food was good and plenty of it. We did not upgrade our room, so thought we would end up with something very basic with no view, but we were wrong. The room was a decent size and although the balcony looked directly on the a wall, to the side was a view of the sea which was lovely and we were able to move the chairs round comfortably to admire it. The hotel is modern with a little bit of a 70's feel lacking the Italian decor I had hoped for, but the friendliness of the people running the hotel and its slightly out of town location, certainly made up for it. It had a very good hourly courtesy bus to take you into the centre of Sorrento. The pool and its facilities looked very good, although we did not use them. One slight disappointment was that we thought the grounds were much larger, looking at the main picture of the hotel, but of course it was the surrounding lemon and olive groves which are everywhere. Having now visited Sorrento, we know you do not get much land with any property there! All in all a very good holiday. If we ever go to Sorrento again we would not hesitate to stay at La Solara.

Room Tip: Rooms at front with best view
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear La Solara friend Sarah M,
We just have to thank you for the nice words had.
Our staff being aware of your comments makes them happy for their hard work and their faces are smiling more and more.
The management hopes to see you again in the near future once again to give you our best service.
Greetings from Sorrento and from all of us
Ugo Di Maio
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Lymm
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 October 2013

A late deal package break to La Solara and we were not disappointed in our accommodation.. The success of this hotel is due to the exceptional level of service that all the staff provide. They are cheerful, polite and no request is too much trouble. Our room was of a good size with an extremely comfortable bed and was kept spotlessly clean throughout our stay with regular fresh crisp bed linen. Being a "foodie", I would comment that the food served in the restaurant did not quite come up to our expectations;and I was a little disappointed on this front. It was a little bland sometimes and I felt lacked seasoning. Interesting we had lunch around the pool on a couple of occasions and this was excellent. Overall a very enjoyable stay.

Room Tip: Room 122 (1st floor) balcony overlooks a flat top roof towards a hill top and does not really get mu...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AnnieLymm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear la Solara friend AnnieLymm,
We thank you very much for the nice words had against the hotel and staff.
This makes us happy and let us continue to work with enthusiasm and satisfy all our customers. For the food, our chef is always updating and adding new recipes. We hope that in your next stay with us you'll find more regional dishes and you can have a better choice.
Greetings from all the staff and the management
Ugo Di Maio
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Chesterfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2013

Having scrutinised the review of this hotel on trip advisor before booking, we were not left disappointed, everything was what we hoped it would be if not better, the hotel was lovely and clean and for us ideally situated just out of Sorrento town which wasnt a problem as the shuttle bus service the hotel provided was excellent and ran every hour from 9am until 11pm. The hotel pool was very clean and also heated. The food in the hotel was lovely and plentiful. The staff were all very friendly and lovely with our 6 year old son especially Nello in the restaurant who made the extra effort with him. We would return without hesitation.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear the Solara friend Maria D,
Thank you for all that you wrote about our hotel and we are pleased that we have fully satisfied and that you make an excellent advertisement for us GRAZIE!
For your next visit we will do everything to make your stay again to your liking.
Please,if you need, don’t hesitate to contact me directly
Greetings from all the staff who appreciated your words and the management
Ugo Di Maio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 October 2013

Fantastic hotel. Be aware that it is not walking distance to Sorrento - but there is an hourly bus which works very well. As someone mentioned it is actually great to be able to get back to the peace and quiet. But if you want to be able to dip in and out of your hotel room this probably won't be for you. The staff are without doubt the best team I have ever seen in a hotel - an absolute master class in how to run a hotel. If anyone from BW is reading this they should get someone over to Italy. We have a two year old daughter - and the patience from the waiters and the all the staff was amazing. Examples - one waiter feeding our little girl when she was getting distracted, the front desk member of staff meeting us when we got back from town with a sweet for her. It is so easily done - smiles and how are yous but so easily forgotten by so many hotels - whatever the rating.The rooms are a good size - I would suggest pool view as you get glimpses of the sea (go as high up as possible). The evening meals were great - the breakfasts fine. If you want to really feel how friendly this hotel is go and shop in Capri - it is like coming home!

Room Tip: Pool view - high up. Sea view rooms are looking over a road and then a valley.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear " La Solara" friend Ian H,
Thank you for explaining our Hotel, where it is, what it offers and the quality of our services.
This makes us happy because our staff is involved in the growth of our Hotel.
Their meticulous work is our best weapon . We hope to have you with us again in the near future to make your stay with us as pleasant as possible.
Greetings from Sorrento & from all of us
Ugo Di Maio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 October 2013

If you're looking for a hotel in Sorrento, with great friendly service this is the place. The staff is extremely professional and goes way out of their way to assist the clients. We checked in late at night and my girlfriend was not feeling well. (One of the front desk staff brought baking soda and water to our room for her when he found out she was not feeling well.) The staff at the front desk was helpful and always gave good advice and recommendations on where to visit and eat.
The room was large with a comfortable bed and good size bathroom.

The breakfast which is included with the room is buffet style and catered towards the Americans with bacon, eggs, sausages and cereals. My only small complaint is the dinner was a little pricy for what you get, but again the service was very good.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear Robert E, Thank you for your kind words towards the Solara Hotel.
I'm sorry that you found the price of a completes dinner a little expensive.
Surely in the restaurant you have not been told that you can also choose just a few things from the menu with a lower cost.
We hope to have you with us again in the near future and, please, ask for all the information possible for a great stay ..
Greetings from Sorrento
Ugo Di Maio
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Kent, Washington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 October 2013

This hotel seemed pretty prestigious about their rating, almost pompous. It was a nice hotel and the front desk staff was friendly. The beds were ok and the room was spacious. It was nice to have a large bathroom. and a balcony. The downside was finding the free shuttle that goes from the train station to the hotel. The map they post on their website is zero help, and the locals have no idea what youre talking about when you try to ask where it might be. We ended up taking a cab up into the hills to get to the hotel. The view from the room was beautiful, but on Tuesday nights, they have some kind of dance club that happens in the lobby, which is very loud and went on pretty late into the night. They do have a free shuttle that can take you back into town every hour, which was useful once he figured out where it dropped off. We paid for the breakfast buffet which was well worth it. They had the largest selection of food that we encountered our entire trip. Well worth the $

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 19 November 2013
Dear Rachel J,
Thank you for your kind words towards the Solara Hotel.
I'm sorry for not being clear on our web page about the stop of our bus. Surely we will improve the description.
We will also look to the piano bar to have a softer music that does not create disappointment to our guests.
For the quality of sleep you, on request, you can have mattresses or pillows harder or softer.
We hope to have you with us again in the near future.
Greetings from Sorrento
Ugo Di Maio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hotel La Solara

Property: BEST WESTERN Hotel La Solara
Address: Via Capo 118, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Sorrento
#3 Romantic Hotel in Sorrento
#9 Luxury Hotel in Sorrento
#10 Best Value Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN Hotel La Solara 4*
Number of rooms: 58
Official Description (provided by the hotel):
Wifi - Free Parking - Free ... more   less 
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Also Known As:
Best Western La Solara
Best Western Sorrento
Sorrento Best Western

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