We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A week in Sorrento”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western Hotel La Solara Sorrento
Ranked #10 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 26 April 2014

We found the staff were charming and helpful; especially when we arrived back late for dinner as we'd missed our ferry on a day trip to Capri. They insisted they serve us even though sevice was virtually over.
The hourly transport service into Sorrento was invaluable. Our coach driver was great but the suicidal risk taking of some of the other car and motor bike users made it very scary on the narrow, winding coast road.
We thoughly enjoyed our stay. A word of warning for tea drinkers though: there are no tea making facilities in the room!!
Jan

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 4 May 2014

Dear JAN M,
I thank you for what you wrote about our hotel.
I'm sorry that you have not found the location of our hotel to your liking even if the position is well described.
We want to point out also that in the informations, which are in all rooms is mentioned that it is possible to have, on request, tea making facilities or hard/soft mattresses/pillows.
Waiting to have you back with us for a better vacation
greetings from Sorrento and all the staff
Ugo Di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,096)
Traveller rating
Traveller type
Time of year
Language
  • More languages

863 - 869 of 2,096 reviews

Reviewed 26 April 2014

I cannot fault this hotel and its location in any way. As previous reviewers have said, the staff are the speciality of this establishment, we cannot praise the quality of customer service highly enough, from arrival to departure, we could not have asked for better attention to detail, from the porter who picked up our luggage, to the reception staff who attended to any enquiry we had, to the fantastic domestic staff who kept the hotel spotless and provide a chocolate every evening, to the pool attendants who ensured we had everything we needed, the excellent bar staff and the fantastic waiters who are all first class and made us feel completely welcome each and every day. The hotel is on the outskirts of Sorrento, but for us this was not a problem as it meant the area was quieter than others. The hotel provided a very punctual and comfortable bus service hourly into Sorrento from early morning to 11pm. Our room was 312 and had a fabulous view of the bay with a huge balcony/ terrace where we could sit and consume the complimentary wine left as a welcome gift in the room on arrival. The food in this hotel is excellent, a breakfast buffet is served each morning with plenty of hot and cold dishes and a selection of teas, coffees and juices. The evening meals and in particular, the Gala Dinner on Sundays are exceptional. I consider myself a 'fussy' eater, but was spoilt for choice everyday, and ate much more than I would usually do, Delicious!!! The hotel also provide the opportunity for clients to have an hourly lesson in Italian which was fun and very useful to those of us who attended. If travelling with Thomson, the rep Martin is very knowledgable and his welcome meeting is very informative, as is the free walking tour of Sorrento which he leads, I would recommend it, if you have never visited Sorrento before. Will definitely be returning to Sorrento and La Solara. La Solara e motto speciale, perfetto in ignite modo !!!! Grazie Mille.

Stayed: April 2014, travelled as a couple
3  Thank SusanEvaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 4 May 2014

Dear SusanEvaM,
Thank you for explaining our Hotel, what it offers and the quality of our services.
This makes us very happy because our staff is involved in the growth of our Hotel.
Their meticulous work is our best weapon.
We hope to have you with us again in the near future and make your stay with us again so pleasant..
Ciao da tutti noi da Sorrento e dalla solara
Ugo Di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

This hotel is really a gem and,having found it, we want to return as soon as possible.My wife and I stayed at the La Solara from the 7th to the 14th of April.It is such a relaxing spot with plenty of room around the large heated pool.There are two large lounges providing more space to relax.
All the staff are immaculately dressed and are very professional and friendly.They are always at hand to help.The bedrooms are spacious and pleasantly decorated.On arrival in your room you will find a complimentary bottle of wine.
The restaurant is spacious too and the food is excellent and well presented.The menu is wide and we were always looking forward to dinner.We cannot fault this hotel at all.It is clear that the staff have a pride in their work and in the hotel.
Finally,the free hourly bus into Sorrento is a bonus and is well used.
(If you are going to Pompeii or Herculaneum it is much cheaper to go by train from Sorrento than use a tour company.)

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 4 May 2014

Dear La Solara friend Michael M,
We just have to thank you for the nice words had.
Our staff being aware of your comments makes them happy for their hard work.
The management hopes to see you again in the near future once again to give you our best service.
Greetings from Sorrento and from all of us
Ugo Di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Fantastic place - staff super friendly - they take great pride in their food - would always recommend the seafood option. As a single mum of 2 children really felt I had been given a break here. Loved it. Spotless. We also loved Nello in the restaurant. Italians are so lovely with children.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 4 May 2014

Dear Solara friend Ruth W,
Thank you for all that you wrote about our hotel.
The experience in our industry tells us to improve every day to satisfy always our guests.
We will do everything possible that your next visit will be to your liking.
Greetings from all the staff who appreciated your words and direction
Ugo di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

This hotel certainly lived up to the reviews I had read prior to visiting. Every member of staff we came into contact with was friendly and welcoming.
The hotel is spotlessly clean and the food was excellent but it was the staff that really made our holiday special.
A special thank you to Nello who looked after us in the dining room, keeping fussy children and grandparents happy. Also the receptionists who arranged our visit to tour enogastronomico schiazzano, which was one of the highlights of our trip.

Stayed: April 2014, travelled with family
Thank cox_jj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 24 April 2014

Dear " La Solara" friend VioletJ,
GRAZIE". The entire staff thanks you for all that you have highlighted.
This makes us happy and let us work with new energy.
We look forward to your next stay with us.
CIAO from Sorrento
The entire staff and management
Ugo di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

My family and I just returned from a weeks stay at La Solara (daughter of 23 & son of 15). I would not hesitate to return and understand why people return to this hotel over and over again. Very, very clean in every area of the hotel. The food was amazing every day and when we decided to take the train to Rome we were given a lovely packed lunch in place of the evening meal we would be missing. Location was amazing with beautiful views, the pool is lovely. But I must say the jewel in La Solara's crown is its staff. What a delightful bunch of people, nothing too much trouble, helpful, friendly and welcoming. Thank you La Solara, you deserve all the top reviews you receive and we miss you dearly, until next time.
The Skeltons from Harrogate, UK.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Helenka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 24 April 2014

Dear " La Solara" friend Helenka S,
What can we do if not thank you very much for your comment.
We are grateful for the kind words had for our staff and for our hotel.
We are already awaiting to have you with us again in the near future and try again to give our best performance.
Greetings from Sorrento and from all of us
Ugo Di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

This hotel is beautifully located, just out of town and overlooking the Bay of Naples. The staff couldn't do enough to help, bedroom was spacious and comfortable, and the pool area and gardens were delightful. Everything was spotlessly clean. The restaurant was outstanding with freshly cooked food which was truly Italian (as opposed to the 'international' style of many four stars in Italy). Absolutely everything was top quality!

Room Tip: Some rooms are only partial sea view, so best to check before booking.
See more room tips
  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CAZ161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at Best Western Hotel La Solara Sorrento, responded to this reviewResponded 24 April 2014

Dear La Solara Friend CAZ161,
Thank you for your comments on LA SOLARA and it is a real pleasure for all the staff and for me.
This flatters us and helps us togive always the best to our beloved guests.
We are waiting for you in the near future and we will endeavor to make your stay with us once again memorable.
Greetings from all of us
Ugo Di Maio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sorrento hotels
0.5 mi away
Grand Hotel Aminta
Grand Hotel Aminta
#24 of 100 in Sorrento
3,287 reviews
1.1 mi away
Hilton Sorrento Palace
Hilton Sorrento Palace
#33 of 100 in Sorrento
3,477 reviews
0.7 mi away
Grand Hotel Capodimonte
Grand Hotel Capodimonte
#27 of 100 in Sorrento
2,521 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Grand Hotel La Favorita
Grand Hotel La Favorita
#7 of 100 in Sorrento
1,770 reviews
1.3 mi away
Antiche Mura Hotel
Antiche Mura Hotel
#9 of 100 in Sorrento
2,362 reviews
1.5 mi away
Grand Hotel De La Ville Sorrento
Show Prices
Show Prices
Show Prices

Been to Best Western Hotel La Solara Sorrento? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Hotel La Solara Sorrento

Address: Via Capo 118, 80067, Sorrento, Italy (Formerly BEST WESTERN Hotel La Solara)
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Sorrento
#3 Romantic Hotel in Sorrento
#9 Luxury Hotel in Sorrento
Price Range: £110 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel La Solara Sorrento 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Best Western Hotel La Solara is surrounded by lemon and olive groves, half a kilometer from Sorrento's picturesque Puolo Beach. It overlooks the beautiful Bay of Sorrento, with views of Capri Island and Mount Vesuvius. Parking is free. The Olympic-size swimming pool and the children's wading pool are both heated in the low season. At sunset, the friendly staff serves drinks by the pool. The rooms come with free Wi-Fi, air conditioning, and a flat-screen TV with satellite channels. Some rooms feature a private balcony or patio, with views of the grounds, of the pool, or of the sea. Hotel La Solara is 3.2 km from the center of town, and conveniently connected by a courtesy shuttle bus leaving the premises at 8:15 am and then every hour on the hour from 9 am to 11 pm. Delight in typical regional foods in a large dining room offering splendid views of the sea. A varied continental breakfast is served buffet-style every morning. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, LoveHolidays, Hotels.com, 5viajes2012 S.L., Splitty, Agoda, TripOnline SA, Travel Republic (UK), Ebookers, Evoline ltd, getaroom.com, Cancelon, HotelsClick and HotelQuickly so you can book your Best Western Hotel La Solara Sorrento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western La Solara
Best Western Sorrento
Sorrento Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing