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“Riches and Ruins” 5 of 5 bubbles
Review of BEST WESTERN Hotel La Solara

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BEST WESTERN Hotel La Solara
Ranked #11 of 100 Hotels in Sorrento
Certificate of Excellence
Wolverhampton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Riches and Ruins”
5 of 5 bubbles Reviewed 27 April 2014

Booked this hotel because it has a heated pool. It did not disappoint (claimed to be 25C). Many other people enjoyed a swim. I was disappointed that swordfish did not appear on the menu whilst we were there. Whilst it is impossible to go for a quiet stroll from this hotel, hotels closer to Sorrento are shrouded in pollution from the traffic. I was otherwise pleased with this wonderful hotel and its staff.
If you can't cope with the London Underground in the rush hour, I would recommend going to Herculaneum and Pompeii on a coach tour. Toilet facilities at the former are poor. Pompeii is disintegrating, with props and closed places everywhere. Needs 5 hours at least. Both are still amazing places to visit. April is perfect as it is not too hot and the flowers are lovely too.
Naples airport will be the low point of your holiday.

Room Tip: The best rooms are with a sea view as you also have the late sunshine. Great at Easter.
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 190762Sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 4 May 2014
Dear la Solara friend J190762Sam,
We thank you very much for the nice words had against the hotel and staff.
It is a real pleasure for all the staff and for me The best service to our beloved guests is the most important thing for us.
I'm sorry that you have not found the location of our hotel to your liking even if the position is well described,
We hope to have you again with us in the near future and by your next visit a good suggestion to have a nice walk is: Take our shuttle at set times, get off where it begins the sidewalk (about 1000/1500 meters) and from there enjoy the magnificent view of the marina grande, the Vesuvius and the beautiful coast. After this beautiful walk take our shuttle from the bus stop and return to the tranquility of LA SOLARA.
Greetings from all the staff and the management
Ugo Di Maio
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1,920 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (610)
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English first
LICHFIELD
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 April 2014

We found the staff were charming and helpful; especially when we arrived back late for dinner as we'd missed our ferry on a day trip to Capri. They insisted they serve us even though sevice was virtually over.
The hourly transport service into Sorrento was invaluable. Our coach driver was great but the suicidal risk taking of some of the other car and motor bike users made it very scary on the narrow, winding coast road.
We thoughly enjoyed our stay. A word of warning for tea drinkers though: there are no tea making facilities in the room!!
Jan

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 4 May 2014
Dear JAN M,
I thank you for what you wrote about our hotel.
I'm sorry that you have not found the location of our hotel to your liking even if the position is well described.
We want to point out also that in the informations, which are in all rooms is mentioned that it is possible to have, on request, tea making facilities or hard/soft mattresses/pillows.
Waiting to have you back with us for a better vacation
greetings from Sorrento and all the staff
Ugo Di Maio
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Sheffield, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 26 April 2014 via mobile

I cannot fault this hotel and its location in any way. As previous reviewers have said, the staff are the speciality of this establishment, we cannot praise the quality of customer service highly enough, from arrival to departure, we could not have asked for better attention to detail, from the porter who picked up our luggage, to the reception staff who attended to any enquiry we had, to the fantastic domestic staff who kept the hotel spotless and provide a chocolate every evening, to the pool attendants who ensured we had everything we needed, the excellent bar staff and the fantastic waiters who are all first class and made us feel completely welcome each and every day. The hotel is on the outskirts of Sorrento, but for us this was not a problem as it meant the area was quieter than others. The hotel provided a very punctual and comfortable bus service hourly into Sorrento from early morning to 11pm. Our room was 312 and had a fabulous view of the bay with a huge balcony/ terrace where we could sit and consume the complimentary wine left as a welcome gift in the room on arrival. The food in this hotel is excellent, a breakfast buffet is served each morning with plenty of hot and cold dishes and a selection of teas, coffees and juices. The evening meals and in particular, the Gala Dinner on Sundays are exceptional. I consider myself a 'fussy' eater, but was spoilt for choice everyday, and ate much more than I would usually do, Delicious!!! The hotel also provide the opportunity for clients to have an hourly lesson in Italian which was fun and very useful to those of us who attended. If travelling with Thomson, the rep Martin is very knowledgable and his welcome meeting is very informative, as is the free walking tour of Sorrento which he leads, I would recommend it, if you have never visited Sorrento before. Will definitely be returning to Sorrento and La Solara. La Solara e motto speciale, perfetto in ignite modo !!!! Grazie Mille.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank SusanEvaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 4 May 2014
Dear SusanEvaM,
Thank you for explaining our Hotel, what it offers and the quality of our services.
This makes us very happy because our staff is involved in the growth of our Hotel.
Their meticulous work is our best weapon.
We hope to have you with us again in the near future and make your stay with us again so pleasant..
Ciao da tutti noi da Sorrento e dalla solara
Ugo Di Maio
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Lincoln, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

This hotel is really a gem and,having found it, we want to return as soon as possible.My wife and I stayed at the La Solara from the 7th to the 14th of April.It is such a relaxing spot with plenty of room around the large heated pool.There are two large lounges providing more space to relax.
All the staff are immaculately dressed and are very professional and friendly.They are always at hand to help.The bedrooms are spacious and pleasantly decorated.On arrival in your room you will find a complimentary bottle of wine.
The restaurant is spacious too and the food is excellent and well presented.The menu is wide and we were always looking forward to dinner.We cannot fault this hotel at all.It is clear that the staff have a pride in their work and in the hotel.
Finally,the free hourly bus into Sorrento is a bonus and is well used.
(If you are going to Pompeii or Herculaneum it is much cheaper to go by train from Sorrento than use a tour company.)

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 4 May 2014
Dear La Solara friend Michael M,
We just have to thank you for the nice words had.
Our staff being aware of your comments makes them happy for their hard work.
The management hopes to see you again in the near future once again to give you our best service.
Greetings from Sorrento and from all of us
Ugo Di Maio
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Oxford, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 April 2014

Fantastic place - staff super friendly - they take great pride in their food - would always recommend the seafood option. As a single mum of 2 children really felt I had been given a break here. Loved it. Spotless. We also loved Nello in the restaurant. Italians are so lovely with children.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 4 May 2014
Dear Solara friend Ruth W,
Thank you for all that you wrote about our hotel.
The experience in our industry tells us to improve every day to satisfy always our guests.
We will do everything possible that your next visit will be to your liking.
Greetings from all the staff who appreciated your words and direction
Ugo di Maio
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Porlock
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2014 via mobile

This hotel certainly lived up to the reviews I had read prior to visiting. Every member of staff we came into contact with was friendly and welcoming.
The hotel is spotlessly clean and the food was excellent but it was the staff that really made our holiday special.
A special thank you to Nello who looked after us in the dining room, keeping fussy children and grandparents happy. Also the receptionists who arranged our visit to tour enogastronomico schiazzano, which was one of the highlights of our trip.

Stayed April 2014, travelled with family
Helpful?
Thank cox_jj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 24 April 2014
Dear " La Solara" friend VioletJ,
GRAZIE". The entire staff thanks you for all that you have highlighted.
This makes us happy and let us work with new energy.
We look forward to your next stay with us.
CIAO from Sorrento
The entire staff and management
Ugo di Maio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

My family and I just returned from a weeks stay at La Solara (daughter of 23 & son of 15). I would not hesitate to return and understand why people return to this hotel over and over again. Very, very clean in every area of the hotel. The food was amazing every day and when we decided to take the train to Rome we were given a lovely packed lunch in place of the evening meal we would be missing. Location was amazing with beautiful views, the pool is lovely. But I must say the jewel in La Solara's crown is its staff. What a delightful bunch of people, nothing too much trouble, helpful, friendly and welcoming. Thank you La Solara, you deserve all the top reviews you receive and we miss you dearly, until next time.
The Skeltons from Harrogate, UK.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helenka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, General Manager at BEST WESTERN Hotel La Solara, responded to this review, 24 April 2014
Dear " La Solara" friend Helenka S,
What can we do if not thank you very much for your comment.
We are grateful for the kind words had for our staff and for our hotel.
We are already awaiting to have you with us again in the near future and try again to give our best performance.
Greetings from Sorrento and from all of us
Ugo Di Maio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hotel La Solara

Property: BEST WESTERN Hotel La Solara
Address: Via Capo 118, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Sorrento
#3 Romantic Hotel in Sorrento
#10 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN Hotel La Solara 4*
Number of rooms: 58
Official Description (provided by the hotel):
Wifi - Free Parking - Free ... more   less 
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Also Known As:
Best Western La Solara
Best Western Sorrento
Sorrento Best Western

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