We booked this hotel to celebrate my wife’s Birthday. And what a Birthday ‘treat’ it turned out to be!!
We should have known what to expect when we arrived on our coach from the airport with about 20 other guests to be met by the porter who took our luggage from the coach and moved it into the hotel foyer. Once inside the hotel, we were greeted by the Manager
Ugo Di Maio and his reception staff. We were shown to the comfortable air conditioned lounge where we were all served Prosecco or Fruit Juice with ‘nibbles’ before being allocated our rooms.
Our room (112) can only be described as excellent. We had chosen a room with a balcony and a sea view and that is exactly what we were given. Our room overlooked the Bay of Naples, with the island of Capri in the distance. An ideal spot to taste the bottle of wine left in our room with the compliments of the hotel!
The room was exactly what we expected. A large, modern, well decorated and spotlessly clean room with a big comfortable bed. Throughout our stay, the bed linen and towels were changed on a daily basis and each evening, the covers were turned down with chocolates being left as a nightly treat.
The members of staff on the reception were faultless in their service. All spoke excellent English and nothing seemed too much trouble. When we had unpacked our suitcases, we asked if we could borrow an iron and ironing board. It was brought to our room within 5 minutes by the housekeeper who showed us how to erect the ironing board (it was complicated like a deckchair) and she showed us how the iron worked. (very impressive service).
The hotel has a magnificent heated swimming pool with a spotlessly clean sun terrace overlooking the sea. Unfortunately, we had only booked a one week stay and as this was our first visit, so our time was taken by visiting the surrounding area on a daily basis.
The hotel is about 3 kilometres from the centre of Sorrento. But, this does not present any difficulties as there is an hourly, reliable, courtesy shuttle bus service to and from the centre of the town. A special mention should be made of the driver of the courtesy bus. He worked from early in the morning to late at night. He was always on time and did his job with a constant smile, and a thoroughly professional attitude!
On our first evening at the hotel, we went to the restaurant to be greeted personally by Marcello, the Head Waiter. Nothing seemed to be too much trouble for Marcello and his restaurant staff. His staff were always attentive and of course, Marcello was always on hand checking that all the guests were being given the best service!
Each evening, there was a new and varied selection of courses available for dinner in the restaurant. Guests were invited to choose a starter and main course from four to five options and whilst waiting for the starter to arrive, invited to help themselves from the salad bar. The salad bar itself was extensive with lots of choice. Following on from the starter and main course, the waiters returned to seek our choice of desert.
Breakfast in the restaurant was buffet style, once again with an extensive range of options. These included fresh fruit, cereal, bread rolls, continental meats and pastries, scrambled egg and bacon. The choice was so great one would struggle to mention everything. Suffice to say, Marcello was on hand overseeing everything and ensuring that when a particular selection was running low, it was replaced with a fresh supply from the kitchen.
Whilst mentioning the excellent restaurant staff, one must mention the kitchen staff who did an excellent job behind the scenes preparing and cooking the varied selection of food presented to us. Well done to them also!
To sum up: My wife and I feel that in addition to the hotel being in first class condition with excellent food, it was the superb attitude of ALL members of staff, i.e. the staff on reception, housekeeping, restaurant, kitchen, bar and pool who helped make this a hotel and holiday to remember.
- Official Description (provided by the hotel):
- Wifi - Free Parking - Free ... more less
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- Also Known As:
- Best Western La Solara
- Best Western Sorrento
- Sorrento Best Western