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“A lovely hotel with excellent staff”

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BEST WESTERN Hotel La Solara
Ranked #10 of 100 Hotels in Sorrento
Certificate of Excellence
Newcastle
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A lovely hotel with excellent staff”
5 of 5 bubbles Reviewed 19 September 2009

My husband and I have just returned from a two week stay at La Solara. The hotel is situated just outside the town. The centre of Sorrento is very busy, with lots of traffic, so we appreciated the relative peace and quiet at the hotel. If you want to walk into town from the hotel it takes about 45 minutes, but the road is winding and busy and there is no footpath along much of it, so it's not for the fainthearted and only advisable at night if you have a death wish.The hotel runs an excellent courtesy bus which runs every hour from 8a.m. to 11p.m. The journey takes about 10 minutes and the bus drops you in the town near the bus and railway station, so it's easy to make your own way to other towns.
The food was very good, with plenty of choice. There is a gala dinner on Sundays and live music in the lounge a couple of evenings. There is TV in the bedroom but the only English channels were CNN and BBC news. Other than that the hotel is very quiet after dinner.
The hotel is beatifully decorated and spotlessly clean. If you like the sun on your balcony request a room overlooking the pool or the front of the hotel. Our room was on the other side and the sun did not ever shine on our balcony. This made the room very dark during the day, but it was cool at night so you could sleep without the air conditioning on and you didn't have to open the window and let the mosquitos in.
The pool area was lovely. There were always plenty of sun loungers and umbrellas, whatever time of day you arrived, so no need to get up at 4a.m. to stake your claim!
This is a lovely, family run hotel,but the staff make it special. Our Thomson rep Alessandro was very helpful. His welcome meeting and walk around town was very entertaining. His accurate description of Italian zebra crossings as "just paintings on the road" made me laugh.
All the staff we met were professional and friendly. The reception staff, porter, bus drivers, chambermaids, pool staff and especially the waiters went out of their way to make our stay enjoyable.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,953 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (619)
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English first
england
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 September 2009

This was our second vist to La Solara, still an excellent hotel. Nice to see all the staff there again Nello, Marcello Fanco, Sauvio and Gueseppie. We got upgraded to a room with a balcony which was a lovely surprise. The food is still excellent, and gala night by candel light by the pool was magical. Can't wait to go again. We took our laptop with us as ther is free wireless. Reception give you a code and it lasts 3 days, you just ring reception every 3 days for a new code. Was nice not to have to take beach towels as the hotel provide these for you.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bristol
2 reviews
5 of 5 bubbles Reviewed 18 September 2009

we have just come back from the hotel la solara in sorrento, it was fantastic we would highly recommend it, the food was fantastic, the hotel was clean , the staff went out of there way to help, we cant fault it , they have a courtesy bus to take back and forth to sorrento town every hour . it was a fantastic holiday and a excellent hotel.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cracker3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands, Europe
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 12 September 2009

Just returned from 2 weeks La Solara. I won't repeat what others previously have written since they are all true. Just a few remarks. There is indeed no animation during the day. At least some music around the pool would be nice. Since the costs of drinks (4 euro softdrinks), icecream (3,50 euro Magnum) and snacks (pizza margaritha 12 euro) are very high you might want to consider to walk down to Spiaggia Puolo, a nice place for Italians. Drinks there are 1,50 euro, also icecream is very cheap, and a pizza will cost you 4 euro. And this trip is good for your fat burning since the way back is very steep.
A safe deposit is in your room (look carefully, in the wall near the curtains!) and will cost you 0,50 cent a day. A deposit of 5 euro is manadatory.
There is also a fitness room. Upon my departure the cross trainer was still broken; I told that to the reception a week before. Unfortunately the airco only works when you ask for it. So fitnessing in la Solara is a very sweatening thing.
Use of internet is free. There is one pc. Sometimes children are using it for msm or gaming. Just look them in the eyes and they will go, eventually. You have to ask the reception for a login code that will last for one hour in total.
The bus service is perfect. They will stop at any place you like. At Conad supermarket you can buy your water, soft drinks and anything you want.
Most of the visitors are from the islands, I believe 80% or even more, and in the first week of September many elderly people, most of them who had been there before. The hotel is not very suitable for children, unless other children are present too. I repeat, there is no animation, although a few times a week Lello & Carlo sing some songs, e.g Lady in red, I started crying out of misery, no high quality and songs upon request are not possible.
We had room 224. Very good. If you are checking out late (check out is at 10.30!!) you can ask for a complementary room to have a shower in later that day.
Plan your trips yourselves. It will save you money and will give you more pleasure. We did on one day Vesivio, Pompeji and Herculaneum. On another day we went to Capri.
Thanks to Nello (waiter from Napoli who's heart cries because his son is a fan of AS Roma), Antonio ("pool boy") and Angelo (running the bar). It was fun with them.

We will come back some day, I'm sure.
Ciao a tutto!!

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
2 Thank Bob082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durham
Level Contributor
118 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 6 September 2009

The service was excellent & all the staff were eager to help in any way, from the pool attendent to the maitre'd all were always helpful.The room was large, light & airy,clean,& with view over the swimming pool.There is even a small fitness studio(although we never used it!), for those who need to keep fit on holiday.The meals were of excellent choice & variation every evening,nothing was too much trouble for the staff, even my wife's dislike of cooked cheese,being Italy & their love of it in cooking I thought would have caused a problem,not so.
The hotel is situated just outside of Sorrento but this not a problem due to the free shuttle bus running hourly from the hotel to the town every hour between 09.00 - 23.00. There is also a local bus running past the hotel about every 20mins.
There is entertainment in the hotel bar/lounge three nights a week,I would recommend this hotel to anyone wanting a nice relaxing time or wanting a central base to explore the surrounding area.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York U.K.
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 5 September 2009

We stayed for the second time at this Hotel from the 28th August 2009 until 4th September 2010, following on from our visit last year.
Again a wonderful experience, the Staff have been there for years and really know their job; totally professional and welcoming. Nothing seemed to be too much trouble, the reception, room maids, restaurant service and the bar staff exceptional. We noted in conversation that many of the guests return year after year; this in itself a recommendation.
The public areas are extremely comfortable and relaxing and the room fastidiously clean, and the particular room we occupied had fantastic views of the Amalfi coast, Vesuvius and the mountains.
If you want a perfect holiday, this is a must.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YorkArchitect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
harlow
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 September 2009

one of the best hotels we have stayed at food was excellent so were the staff especially Angelo and Pepe the very entertaining barmen.Quite location ,allways sun beds available.not really suitable for children not much for them to do.Beach 15 min down hill 25 min back up hill very tireing in 30 deg. Only minus point you cant take a walk out of the hotel there are no pavements to walk on and roads are very busy.Courtesy bus is very good short trip into town.All in all a great place to visit would recomend hotel to anyone

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clarkieHarlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGOSolara, owner manager at BEST WESTERN Hotel La Solara, responded to this review, 30 December 2009
Merry Christmas and happy New year from each and everyone of us

It was another successful season.
Thank you very much for your appreciated and valued comments! You are the reason of our pride.
To see you again will be our gratification and we will always do our utmost to deserve your gratitude.
With the fondest regards and wishes from each and everyone of us.
Ugo Di Maio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hotel La Solara

Property: BEST WESTERN Hotel La Solara
Address: Via Capo 118, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Sorrento
#3 Romantic Hotel in Sorrento
#9 Luxury Hotel in Sorrento
#9 Best Value Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN Hotel La Solara 4*
Number of rooms: 58
Official Description (provided by the hotel):
Wifi - Free Parking - Free ... more   less 
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Also Known As:
Best Western La Solara
Best Western Sorrento
Sorrento Best Western

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