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“4 star hotel with 5 star service”

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Grand Hotel De La Ville Sorrento
Ranked #13 of 100 Hotels in Sorrento
Certificate of Excellence
Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“4 star hotel with 5 star service”
Reviewed 29 July 2011

What a lovely hotel, the staff were all very helpful and friendly, the restaurant food and service was excellent under first class supervision of the maitre de Enzo. Highly reccommended by us.

Room Tip: Request a room that is sea facing and floor level 2 or higher
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank petermswansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (797)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
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English first
LANCASHIRE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2011

Returned back to the De La Ville again this year just as good as ever its difficult to say that it has improved because everything is so well organised.
From the warm welcolme when you arrive at reception to the ladies that clean your room it hard to compare with other Hotels its just like being part of the family.
All the old favorites are still there Enzo & Carmine organising the dining room together with Salvatore and the cheeky Genaro not forgeting Izzy the wine waiter Gino and his staff
organising the bar and entertaiment just need to conivince him to have more happy hours.We have travelled all over the world but the De La Ville is our firm favorite.
(P s Returing in September for 1 week)

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BAMFORTHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hull yorkshire
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 July 2011

my wife and i have just enjoyed the most enjoyable relaxing ten days at the deville . this was our first stay here nad hopefully not our last . many guests return time after time. rooms on the higher floors with a sea view are to be recomended we had 504 which had a part sea view and overlooked the breakfast garden which apart from the small balcony was perfect . The views will stay with us forever. all the staff are freindly and efficent with probably one of the best restaurants in any hotel we have stayed in. breakfast was first class and evening meal was a pleasure to look forward to each day.
entertainment was of the normal hotel standards but sitting on the roof top bar area with the fantastic views made it seem like something special . The staff obviously enjoy there job as i never saw a miserable face Enzo Sabatori pepe and the rest of the team deserve an award as the many reviews indicate what special regard guests have for them . Thank you all . Ron &Elaine Regan

Room Tip: spacious well apointed rooms front higher floors recommended
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sandmanHullYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2011

Stayed at GHDLV for 2 weeks with my fiance (we're mid to late 20s).
I want to give a fair review so here are the positives and negatives. In short, it was OK but i would stay at the partner hotel the "Grand Royal" if i went back to Sorrento.
Positives-
1. Staff are excellent, efficient, polite, left you alone if you like that but happy to chat also
2. Rooms are spotless, cleaned daily and fresh towels provided daily (good range of english tv channels too!)
3. Breakfast area (orange grove) is a great setting for food.

Negatives-
1. Overpriced, this is a good 3 star hotel
2. The pool pictures you see online/in brochures are very misleading. The roof top pool and the sunbathing area is tiny. The larger ground floor pool is situated between the hotel and its surrounding buildings i.e. no view, no breeze - sunbathing here you could be anywhere (perhaps Hull on a good day). We therefore used the Grand Royal Hotel's pool and private beach area, this was very nice, relaxing , and the views here are better than GHDLV, this hotel is on the cliff edge and is the perfect setting. It looked better for kids too if you have a young family.
3. Hotel although clean is dated and not as 'grand' as you would expect
4. Last negative, and this may have just been our room, but the walls of the room did rattle with the air conditioning vibrating on top of room (we were on the top floor) which did wake us up

Hope this helps, if you already booked this place you will definitely have a great time but in my opinion if you havent booked you will have an even better time at the grand royal hotel.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Dairymen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
1 review
Reviewed 26 July 2011

We spent 11 days at the De La Ville and could not find fault. The room was spotlesly clean with fresh towels and beddings almost daily, the rest of the hotel including outdoor areas and pool areas was just as clean. The staff were attentive, polite and gave the best service we have had. We were there with family anf friends and nothing was too much trouble, tables re-arranged, children needs dealt with etc, etc. The bar and restaurant staff were superb and provieded excellant service always with a smile. They were brilliant when dealing with the grandchildren and clearly enjoyed having them in the hotel. Many thanks to Enso, Gino and Dino who made our stay.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ernie040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisburn, United Kingdom
1 review
Reviewed 26 July 2011

The staff in this hotel, their attitude, service and a genuine sincerity is without doubt the best I have ever encountered.
If this enthusiasm could be bottled every hotel manager would be lined up outside De la Ville
From your greeting at the restaurant to the service at the bar (and pool bar) from the maids to the front desk and the concierge – everyone thank you – for names that I can remember, Enzo, Gino, Peppe, thank you, for those I cannot a bigger thank you, everyone worked as a great team towards making our holiday unforgettable.
To all those that tried tirelessly to help me speak Italian – you have the patience of a saint, Grazi Tanto

We rarely eat in hotels we stay in, preferring to try the many other restaurants in the resort – we ate in the De la Ville hotel 6 nights out of 7 – the food is seriously good. Again lunch in the garden was so relaxing it was not worth leaving to try any other place.

Like so many hotels recently, no cash is tendered and all charges are made to your room – I must say at the end of the week because we did use the hotel so much I was pleasantly pleased that the bill was lower than expected – Grazi Mille

The accommodation is spotlessly clean and the roof top pool has amazing views and plenty of space/beds at any time of the day.

Again to all Grazi Mille and hope to see you very soon
Michael Cathryn and Jimmy, Lisburn. Northern Ireland

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Michael01071959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2011

Just returned from a fantastic week in Sorrento which was made all the more enjoyable as we stayed at this wonderful hotel. Everything was first class especially the staff, from the chambermaids and porters through to the reception, bar staff and most of all Enzo, Carmine and all the restaurant team who all made our stay so special. They all work as one big happy family and nothing is too much trouble to make your stay at the De La Ville memorable. Our room on the first floor was spacious, clean, air conditioned and very comfortable. As we were situated on the front of the hotel we had a superb view from our balcony overlooking Vesuvius and the Bay of Naples, and Sorrento is only a 10 minute stroll away. The public areas were spacious and airy and the garden, where you could take breakfast was most relaxing. The food and choice of menu was exceptional plus an extensive wine list with the very knowledgable Isadoro on hand to suggest the best wine to accompany your evening meal.
We would not hesitate to recommend this hotel to anyone holidaying in Sorrento.

Room Tip: The rooms at the front of the hotel afford views of Vesuvius and the Bay of Naples
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank callaghan48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel De La Ville Sorrento

Property: Grand Hotel De La Ville Sorrento
Address: Via Rota, 15 | Sorrento Coast, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#12 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel De La Ville Sorrento 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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