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“A Relaxing and welcoming hotel”

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Grand Hotel De La Ville Sorrento
Ranked #16 of 100 Hotels in Sorrento
Certificate of Excellence
Burwash, United Kingdom
1 review
“A Relaxing and welcoming hotel”
Reviewed 18 August 2011

The hotel is not far from the town centre, has a welcome feeling about it. The staff were always cheerful and helpful, nothing was "too much" for them. The room we had was always clean, it had plenty of storage space and we felt "like we were at home".
The Dining Room staff were very considerate and were always smiling, relaxed and attentive. The eveing menu had a very "English style" and we would have welcomed a more local fare; however the food was always of a high standard and served with "a style of their own" I will always remeber the 1,2,3.

  • Stayed August 2011, travelled with family
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    • Cleanliness
    • Service
Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (765)
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English first
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2011

We loved all the staff at the Grand Hotel De La Ville, especially Enzo, Flora and Gennaro. It was friendly and the food was delicious, and we weren't short of it! The desserts were to die for, and the pasta was the best I have ever tasted. The hotel is grand and really elegant, with a calm and relaxing atmosphere. The decor is beautiful but the sign outside doesn't compliment it!!!! The downstairs pool was lovely, and, if you could bear a few bites, the view in the evening or while sunbathing on the solarium was the best I have ever seen. Our room was adequate to accommodate four people (2 teenagers 2 adults) with very comfortable beds, and the bathroom was like being in a villa! We had plently of hot baths, no shortage of hot water, and we loved to stroll from the nearby lemon garden into the heart of beautiful Sorrento. From our balcony we could see Mount Vesuvius, Naples and the sea. It was one of the best holiday accommodation I have ever stayed in and I would definitely come back and see Enzo and the crew!

Room Tip: Front of the hotel
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  • Stayed July 2011, travelled with family
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Helpful?
1 Thank Farandwide1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2011

We arrived at the Grand Hotel De La Ville at approximately 11PM after a late flight and transfer. At check-in Annalisa could not have been more helpful and welcoming. They were aware of our late arrival and had 2 large plates of "ante-pasta" waiting in our room when we got there. This level of friendliness and service never really stopped all through our weeks stay.

We stayed on a half board basis and found the breakfasts and dinners to be delicious. The breakfast was always the same but the choice was massive - everything from pastries, cold meats and cheeses, fruit, cereal and full english were always on offer. There was a dedicated "egg chef" every morning to cook the eggs as you wanted there and then.
Dinner was the high point of every day. Enzo, Carmine and their staff were exceptionally polite and helpful. The meals were 3 course with a minimum of 3 options for each. Service was always swift and presented under a silver "closhe". Food quality was never an issue.
On the Wednesday there was a "Buffet" evening meal which had a large range of foods, all of very good quality.

If there was 1 small problem, the drinks were on the expensive side; we soon learnt that the same drinks are served 5 minuted down the road at a much cheaper price in a nice pathside cafe. Saying that, when we did order drinks at the hotel, service and quality were always good.

The hotel is situated on a small back street near the center of town and is very well placed for an evening stroll around Sorrento town. Although the hotel is not exactly on the cliff edge, you are able to use the bathing platform at their sister hotel just a 3 minute walk from the hotel. In addition there are 2 pools at the hotel, a moderate sized ground floor pool in a "courtyard" configuration and the smaller "rooftop" pool and sunbeds on the 6th floor. My only slight niggle was that the rooftop pool seamed un-naturally cold for the fantastic weather we were having - on the plus side it did cool us down.

Al in all a very good hotel with excellent staff. Would recommend.

  • Stayed August 2011, travelled as a couple
    • Value
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Helpful?
Thank MRMitchell69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2011

Just got back from 10 day's in the De La Ville and loved every minute. The food was great the staff friendly and curtious with nothing too much trouble. Big thanks to Pepe, Bruno, Celestine and Enza for making our holiday so enjoyable, although all the staff are excellent. The hotel is well maintained, smart and clean and the food is varied and well presented. What a breathtaking view from the roof top pool area of Vesuvius and the bay of Naples. We met lots of couples who had returned several times to the De La Ville and we Will definatley be going back.

  • Stayed August 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Badger600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2011

We stayed at the De La Ville on our honeymoon and would definitely recommend this hotel to couples and families alike. The food was absolutely amazing, there was lots of choice and Enzo was always very welcoming and friendly. At breakfast there is an egg chef cooking whichever type of egg takes your fancy!
We had a side sea view with balcony which had the sun in the morning but the amazing shutters meant that we weren't woken by the light. It had a handy British socket too! The room was spacious, the only down side was a soft bed which wasn't to our taste! The other slight annoyance was that the table tennis table was directly below our balcony so it wasn't always the most peaceful place to sit!
This didn't matter too much as there is lots to do in the area, we visited Pompeii and through our travel agent booked a trip to Vesuvius with a wine tasting tour. Sorrento is beautiful too, the best gelato is definitely Gelateria David near the station!
On our honeymoon we stayed in 3 different hotels, in different areas of Italy and this was by far the best, we were very sad to leave.

  • Stayed August 2011, travelled as a couple
    • Value
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Helpful?
2 Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2011

Just back from 2 fantastic weeks at the Grand Hotel De La Ville in Sorrento where we couldn’t have been treated better. Food, service and accommodation all top notch, with no bun fights for the sunbeds an added plus…a really great base to explore Sorrento itself and all the beauty that the surrounding areas have to offer. Enzo, Carmine and the whole team treated us like family! A great place to stay.

Room Tip: Front room overlooking the sea and mountains a plus
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  • Stayed August 2011, travelled with family
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Helpful?
1 Thank Nolema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2011

Hello, I've just been to Sorrento and spent a week in the De Le Ville.... (We stayed there as my sensible son and his lovely fiance' decided to get married in Sorrento)....The Hotel itself was absolutely superb and it was very clean, the staff were excellent and very very friendly, The room was nice and clean and it had plenty towels, the shower/bath was good, Air conditioning was free, There was a television and a mini bar in the room, I did'nt mind paying 3 euro per day for the safe..It was worth it for the peace of mind!, The food was execllent and there was a very good choice...I think there was seven choices for starter..seven choices for main course and three for desert..If you cant make a choice from all that then you must be difficult to please!, Sorrento itself is a beautiful place with very friendly people, Out and about, even alone and away from the main streets and late at night there was never a time when i felt uncomfortable or vulnerable, We went on the day trips..Pompei and Urculaneum, the Amalfi coast and Capri...all were very good, There's a very good Museum very close the the De Le Ville if you like Art, Furniture and Ceramics, 7 Euros well spent!, Admitted some places can be a bit pricey for food or drink whilst others are very reasonable.. so shop around. The only bad part was... I had to come home!..But i'd go back to Sorrento tomorrow!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ROBERT M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel De La Ville Sorrento

Property: Grand Hotel De La Ville Sorrento
Address: Via Rota, 15 | Sorrento Coast, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#15 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Hotel De La Ville Sorrento 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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