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“So welcoming!”

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Grand Hotel De La Ville Sorrento
Ranked #15 of 100 Hotels in Sorrento
Certificate of Excellence
Wales
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“So welcoming!”
Reviewed 28 June 2009

My wife and I booked the Hotel de La Ville after reading some excellent reviews on Trip Advisor and, having just spent a week there we certainly do not have any regrets about our choice.
I don't think I have ever stayed in a hotel where all the staff were so friendly, so pleased to be of service and always had a smile or warm greeting for their guests. I also don't think I've stayed at a hotel where every area was so spotless throughout our stay.
My wife and I particularly enjoyed the opportunity to breakfast on warm mornings in the wonderful garden. The choice of food for breakfast was certainly on a par with some of the better hotels we have stayed in.
My one major complaint was that we tended to be rushed through our evening meals. I like to take my time to enjoy food rather than gulping it down, but on more than one occasion the waiter came with our main course before we had finished our salad that accompanied our starter. Likewise, no sooner had we finished our main course than the sweet trolley was at our table. The hotel was, no doubt, fairly full at the time and they wanted to get everyone served as quickly as possible. I am sure that this hotel is no different to many others in this respect. There was certainly no shortage of restaurant waiters - they seemed to be swarming everywhere. And they all had a smile on their faces!
Another slight gripe was the price of drinks - subtantially more than in the UK, but no doubt the week pound against the Euro had something to do with this. Drinks were just as expensive at other bars we visited in the resort.
A word or two about the decor - it was superb, with an emphasis on in-laid woodwork - furniture that must have been extremely expensive to buy if smaller in-laid woodwork items in the nearby shops were anything to go by. I personally thought that the bed was rather on the firm side, but no doubt many guests prefer them to be like this. You'll never please everyone when it comes to hotel beds.
All in all, we spent a thoroughly enjoyable week and have no hesitation in recommending this hotel to others.

  • Stayed June 2009, travelled as a couple
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Helpful?
1 Thank Cardi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Leicester, UK
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 June 2009

This hotel probably the best I have ever stayed in. It has an olde worlde charm to it which may not suit all but the service is excellent from all areas of the staff. It is beautifully decorated and although our room was a bit dark around the bed, otherwise it was well laid out.

  • Stayed June 2009, travelled as a couple
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    • Service
Helpful?
2 Thank Davewilko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northamptonshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2009

We stayed at this hotel for one week & we were made to feel so welcome that we did not want to leave. The rooms, rooftop pool and the food far exceeded my expectations. The staff were second to none, especially in the restaurant. Enzo & Carmine were the perfect hosts & the waiters were all excellent, especially Dino & Gennaro who were absoluterly brilliant with the children. The hotel is in a perfect location & the walk to the Bathing Platform at The Royal is 5 minutes away. We loved this holiday & can't wait to go again & without a doubt would stay in the same hotel - they made it perfect!!

  • Stayed June 2009, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GCK94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 June 2009

We stayed in a Double Classic room at the Grand De La Ville for 5 nights in June 2009. The staff were very friendly and were happy to give us advice on local attractions and restaurants. Our room was always cleaned to perfection and all parts of the hotel were always in tip top shape. The pool on the 6th floor was much smaller than we anticipated after looking at the website which was the only negative point for this Hotel. The pool in the garden area was large and we had no problems finding an area to sit. Enzo (the Head Waiter) was very welcoming every time we went for breakfast or lunch. The breakfast buffet was a bit basic but it did the job for us... The hotel is walking distance from the centre of town and a large local supermarket - we would definitely recommend it as a base for the local attractions around the Amalfi Coast

  • Stayed June 2009, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goose30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LANCASHIRE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2009

This is our 12Th visit to this hotel and year on year it gets better, This is my favorite Hotel / Italian restaurant and wish i could find one in UK to match it. The quality of the food is excellent the menu is very well balanced and the staff are very friendly and efficient.
Enzo together with is assistant Carmine guide you into a delightful dining room making sure that all your needs are catered for.The Hotel rooms are furnished to a very high standard and include all the facilities that we have come to expect at the De La Ville. The wonderful bar manager Gino (never looks any older) and his staff looked after us providing drinks and cocktails plus the happy hours go down very well. We will certainly be returning next year to sample the true experience of a very friendly hotel.

  • Stayed June 2009, travelled as a couple
    • Value
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    • Service
Helpful?
2 Thank BAMFORTHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2009

We were both very happy at this hotel for our wedding ,the staff were very nice to all the guests and made us fell vary welcome ... Enzo the head waiter was great at his job and treated guest very personaly .... the food was out of this world !!! If you want to get marryed in sorrento i would recommend a stay here !!

  • Stayed June 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Martinbulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangor, pa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2009

My husband and i stayed here from June 1st to the 4th of June. It was an
incredible experience from the first day to the last. Rooms are super clean, restaurant staff under Enzo and Carmine are second to none, from the decor, ambience, atmosphere and food and not to mention the welcome from Enzo and Carmine. Can't say enough about this hotel. We're already talking about going back and staying longer.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fragracelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel De La Ville Sorrento

Property: Grand Hotel De La Ville Sorrento
Address: Via Rota, 15 | Sorrento Coast, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#14 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel De La Ville Sorrento 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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