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“Excellent for the fifth time”

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Grand Hotel De La Ville Sorrento
Ranked #16 of 100 Hotels in Sorrento
Certificate of Excellence
glasgow,UK
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Excellent for the fifth time”
5 of 5 bubbles Reviewed 21 September 2010

This is our fifth consecutive year staying in the Hotel de la Ville. The hotel as my previous reports state is excellent in all its aspects. All staff are extremely helpful and do their utmost to make your holiday memorable. My wife requires a gluten free diet and as other reviewers have mentioned special gluten free meals are prepared for her. The restaurant is extremely well organised with Enzo making everybody feel very welcome. Ignore the comment made by the misanthrope that he only appeals to a certain type of older woman and he grumbles all the time. Nothing could be further from the truth. I also want to praise Carmine who works tirelessly. All the restaurant staff are first class. The hotel is very well situated being a ten minute walk from the centre. There is every chance we will be going there for a sixth time.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank martin15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,337 reviews from our community

Traveller rating
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495
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Edinburgh, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 September 2010

This hotel is an absolute gem. The staff are attentive and friendly and the service is fantastic. When we arrived we were greeted by excellent front of house staff and our stay from there on in was top class. The food is delicious and the various desserts of the day were mouthwatering to say the least. We were welcomed as if we were family each evening into the restaurant and were met by a great choice of starters mains and desserts.
The rooms are spotless and the facilities excellent, the best feature for me was the key which we used to switch the electricitly supply on and off, this saved lots of energy when we were not in the room. The air conditioning was also a plus.
The two pools in the hotel were great. The roof top solarium in particular offered great views over the Sorrentine peninsula and over to naples and mount vesuvius. The ground floor pool was more shaded but was a good size if you wanted a swim.
Would not hesitate in recommending this hotel to anyone. We were on our honeymoon and they definately made us feel like we were on a special holiday.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mrsmackay2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 19 September 2010

Had an amazing week and wished we could have stayed longer. The rooms where beautifully decorated and perfectly clean. Small but lovely rooftop pool and sunbathing area which we used most days overlooking the bay of naples. I would probably advice requesting a sea of view to make the most of this view as the other side of the hotel looks out onto the buildings opposite.

The food in the restuarant was lovely and beautifully presented everynight with a wide choice of food on the menu. I have coeliac disease so can't eat wheat, rye, barley and oats and the hotel couldn't have done any more to accomodate this. Offering gluten free pasta and altering dishes for me if i requested them in the morning. Every member of staff knew exactly what i could and couldn't eat for the dessert etc - a service that i rarely get in the UK.

I would definetly return to this hotel and recommend it to friends.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SKPWorcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromsgrove
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 September 2010

We were very pleased with our choice of the De La Ville. The thing that really made it an outstanding hotel was the helpfulness and friendliness of the staff. You were made to feel special.

The rooms were spacious and appeared to have been recently refurbished. Our room was at the back of the hotel which only had views of adjacent buildings but the rooms at the front had sea views over the bay of Naples.

We were half board so we made use of the restaurant every night. There was a wide choice of well cooked and beautifully presented food, with waiter service in the evening and buffet at breakfast. The drinks were fairly pricey but they are at most places in and around Sorrento. One of our party was unable to eat anything containing wheat or barley but they went out of their way to ensure she was well catered for.

The only very minor niggle was that we had late flights and were unable to keep out room beyond 11:00 am, but they did provide a courtesy room for guests like ourselves who were leaving late.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank OldSkidog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 17 September 2010

We stayed at Grand De La Ville last week after reading positive reviews on this website, and as a result really enjoyed our stay in Sorrento. The level of service is superb, and the rooms are clean and very well presented.The hotel also surpassed our expectations with regards to food, at every meal they never failed to dissappoint and we were really pleased with how attentive the staff were and the quality of their dishes. Additionally if you wanted to stay in and chill during the evenings they regularly have live entertainment in the evenings during the week. The staff at the hotel were friendly and approachable and I can see why they have had positive mentions in other reviews on this website.

We could not fault the location of the hotel, you are literally minutes away from the train station, there are bus stops around the corner, and coach parks are 5 minutes walk away which makes it very convienient if you plan to have any excursions. Additionally the hotel is also minutes away from shops and the town centre, despite being close to amenities I was surprised by how well the rooms were sound proofed when the doors and electric shutters are closed, which wasn't a problem as our room had air conditioning.

This is my first review, and I felt that we had such a good level of service that I felt obligied to recommend this hotel to those seeking to stay in the area.

On a final note I would definately recommend the sea view with the balcony, it was a really a nice surprise when we checked in, and you won't be dissappointed when you see the views at night!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cwc100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 September 2010

We first stayed at De La Ville in Sorrento five years ago and this year decided we wanted to return. I wanted to stay at De La Ville again as we had such a good time on the previous visit.

We were not disappointed this time round in fact it was even better as the bedrooms had been re-furbished since the last time.

The Hotel, Staff, Food and Location is amazing and I think you would not find a nicer Hotel to stay in if you were ever to visit Sorrento.

I have no negative comments to give on this Hotel as the level of customer service we received each and every day was great. The food was lovely with lots of choices and we had a lovely room with a balcony. The whole Hotel was spotlessly clean and was an absolute joy to stay at.

I would not hesitate to recommend this hotel for all the above and the location is also great.

Very well done to the owners and all the Staff at De La Ville you should be very proud of yourselves!

  • Stayed September 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Whury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
2 reviews
5 of 5 bubbles Reviewed 15 September 2010

Wonderful hotel in fantastic location. Brilliant room very elegant and comfortable. Very helpful staff. Fantastic swimming pool and roof top pool and terrace. Wish we had stayed longer. Would definitely go back.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MrDude69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel De La Ville Sorrento

Property: Grand Hotel De La Ville Sorrento
Address: Via Rota, 15 | Sorrento Coast, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#15 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel De La Ville Sorrento 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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