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“Wedding reception - don't bring children!”
Review of Palazzo Marziale

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Palazzo Marziale
Ranked #2 of 100 Hotels in Sorrento
Certificate of Excellence
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wedding reception - don't bring children!”
Reviewed 27 July 2014

Palazzo Marziale is in a beautiful location and the food was amazing, but unfortunately for us the rest of the experience wasn't what we expected for our perfect wedding day. Firstly, on arrival, we didn't know where we were sitting and nobody cared to let us know, so us and our guests were hovering around not really sure on what we were supposed to be doing. Once we had guessed where we were sat, we noticed Paola, who did not acknowledge us and seemed to be giving our two year old son funny looks throughout the night. This was then confirmed when Paolo rudely spoke to the father of the bride, who was watching our son at the time, telling him that "it is a romantic setting and children should not be wondering around", bare in mind our son was never left unattended!! As i said the food was amazing but if you are booking a wedding reception be fully aware that they will continue to pour wine even after the wine included has run out! They may also provide wine for a 2 year old but charge you 5 euros for a juice. You may also be sharing your special day with other wedding parties, without being informed. We were fully aware that the venue was not exclusive to us but didn't think we would be hushed at our own wedding reception. It would have been nice to know that the bride would not be centre of attention on her special day, but would be sharing it with 2 other brides.
We would honestly have not complained if it wasn't for the way Paola spoke about our son, We just wanted to warn any other people with children that this is NOT the venue for you.

Stayed July 2014, travelled with family
Helpful?
4 Thank nikkib_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2014

Palazzo Marziale is truly a gem! I have never seen such personal service in a hotel before. The hotel called the driver to make sure he picked us up from the train station and that everything was good. They also arranged a 8 hour private driving tour of the amalfi coast which we would highly recommend and hotel transfers from train station including a 2 hour tour of Pompeii with a private guide. The staff are fabulous. You are welcomed so warmly and personally acknowledged by any of the staff when entering a room or passing in the hall including cleaning and maintenance staff, waiters in the restaurant. Their attention to even the smallest details are impressive. The rooms were comfortable and very clean. The breakfast is fabulous. The owner of the hotel takes great pride and is in the kitchen with the chefs in the morning baking pastries and preparing the variety of foods served. Everyday is different. Breakfast not only included fresh fruit and croissants which you see at other hotels but a variety of cakes/ pastries, caprese salad, stuffed eggplant with ricotta, fritattas, fresh tomatoes, prosciutto and other meats etc. The owner spoke with us on the street for 20 min as we waited for our driver to pick us up to take us to the train. That is personal service and care!

Room Tip: quiet at night. We couldn't hear any noise from the street with the windows closed. I would say...
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Diana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 July 2014

The food, service and location of this restaurant is exceptional we had the Chateaubriand between us which was the best ive had yet well worth a try.

This restaurant is located by the Cloisters and you have a perfect view of any weddings.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 July 2014 via mobile

We loved our stay as the staff, building, decoration, food, and attention to detail was impeccable. Paola was lovely and went out of her way to help us with food allergies above and beyond what we've come across in Italy. Costanzo and Constantino were also highlights with their frindly amd charming manner and flawless service. The palazzo was beautiful and the location perfect. We only missed having access to an iron; we feel this service should be made available to all guests. We'll definitely be back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RohanHolloway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 July 2014

We loved our stay at Palazzo Marziale. The best rooms we had on our whole 3 week trip in Italy. High ceilings, marble bathrooms and great staff. They upgraded our room since we had a child with us for a small daily surcharge. The the room was beautiful. Owner Paola was very nice as was the the lady who checked us in. Its also in the center of town of Sorrento and just across the street from the cliffs overlooking the ocean and the elevator down to port so super convenient for traveling to Capri on the ferries. They also arranged private car transportation to Rome from Sorrento, which was great, otherwise it would mean traveling by train into Naples and then to Rome. Naples is run down and awful, would not recommend it at all, but Sorrento is beautiful. We are for sure staying here again when we go to Sorrento. Breakfast was good too, with quiches and other non sweet stuff, I can't stand breakfast of sugary stuff that most hotels offer. Thank you Paola for a wonderful stay at your beautiful Hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Sadie3232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 16 July 2014

From the moment we walked in the door, the outside world fell away and we knew we were in a beautiful place. The room was beautiful and light filled and spotless. Paola is a very gracious host and all staff excellent. Breakfast delicious. What a shame we only had one night. Next time we are in Sorrento we will be back.

Room Tip: Highly recommend the room we were upgraded to ....Love room
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gabe610124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
1 review
Reviewed 7 July 2014

Wow what a place amazing it totally made our wedding a dream come true from the moment we walked through the door to leaving. The service was impeccable the food was amazing, it was totally faultless I wouldn't have changed a thing , our glasses were topped up without you realising, you never wanted for anything. The venue is jaw dropping when u walk In a total fairy tale. The ceiling can be opened up to let more sunlight in which is truly beautiful. If you want a truly Italian Venue with first class service in comfortable and relaxed surroundings this is the place for you and yours. We had 26 guests including our selves and this made for a truly intimate celebration everyone loved it and still keeps mentioning the amazing food. The serving of the canapés when u arrive whilst drinking champagne is lovely and then we sat down to be served a shrimp salad followed by rice timbale then our main was Angus steak finished with the wild strawberry panacotta with a pistachio crumble every course cooked to perfection and the champagne they serve when cutting the cake was the best ever so fruity and not dry at all . I would recommend this place over and over and will certainly go back for a visit thank you regards Emma and Ben Norton

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wensum72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Marziale

Property: Palazzo Marziale
Address: Piazza Francesco Saverio Gargiulo 2, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 On the Beach Hotel in Sorrento
#2 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Palazzo Marziale 4*
Number of rooms: 6
Official Description (provided by the hotel):
Palazzo Marziale is an historical building located just in the heart of Sorrento.Just a step from the public gardens, the lift to the port and beach and the San Francesco's Cloister.Is actually runned by owners who care for it like a "family juwel" and will make you feel like at home.This year the five very spacious rooms have been completely renovated and two restaurant will be available for our guests: the terrace restaurant, open from April to the end of October and a lounge bar/restaurant open all year round. ... more   less 
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Also Known As:
Palazzo Marziale Hotel Sorrento

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