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Hotel Capri
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Reviews (607)
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All reviewsair conpool areathe main squaretrain stationsmall hotelsmall poollovely hotelcakesfew minutes walkbest pizzacentral locationpiazza tassofrench balconyforeigners clubreception staffcontinental styleclean hotel
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Reviewed 5 June 2012

The food was awful,we ate out most nights at extra cost as our deal included meals.Breakfast was poor,tea and coffee machine made and was awful,orange juice diluted.Rooms small but clean,very noisy at the front.We were told we could not change rooms .Air conditioning not working,no attempt to repair it.Staff not overly friendly,or helpful,No ambience,although a modern decour in reception and bar,it did not extend to the bedrooms.Pool area very nice but the chairs and cushions were taken in at 5pm.We gave it 1 star as it was very central.

Room Tip: choose room to the rear away from the main road
  • Stayed: May 2012, travelled as a couple
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3  Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2012

We stayed at the hotel capri from 19th of may 2012 for a week and we were so disappointed. We asked for a quiet room and we were told it was all organised for us as we are elderly, on arrival we were shown to a tiny little room which was very clean, but it was so noisy that we could not sleep very much due to motorcycles and trucks going by most of the night. When we asked at reception the lady just shrugged her shoulders & said she was unable to help in any way. The bathroom was clean, but it did not include a bath which upset my husband, as he likes a bath. The towels were like cardboard, very hard!!. The staff in the dining room were very nice, but I did not think much of the food. It lacked imagination, breakfast was just hard bread & I think there was a banana there on one occasion. I would not recommend this hotel to anyone, we certainly wont be returning.

Room Tip: I think if you cant be assured a room at the back with a balcony, then forget it.
  • Stayed: May 2012, travelled as a couple
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3  Thank megan048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2012

The front desk staff is less then helpful. We lost our wallet and the front clerk shrugged it off and did not seem concerned. Would not call or email the bus terminal or provide any number to call. He laughed at the fact we were so upset. The rooms are overpriced and the staff is snobbish. There is nowhere to eat at the hotel and you can't even sit by the pool unless you want to buy something.
I would stay anywhere but here while in Sorrento.... Trust us we travel a lot and have never had such a bad experience.

  • Stayed: May 2012, travelled as a couple
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9  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012

We have just returned from staying at the 4 star Hotel Capri. We booked through Citalia for a very competative price (I didn't even consider booking it ourselves once I received the quote). We flew from Stansted and were able to choose our flight times. A private taxi transfer was waiting at Naples airport and took us directly to our hotel. We arrived mid-morning, but were welcomed warmly and shown to our room without delay. We had a double bedded room with a balcony overlooking the small pool with a sun terrace (lots of sunbeds). There is also a solarium for sunbathing on the top floor. We paid for half board, a wise choice given the restaurant prices, and were treated to 4 or 5 course meals. The menu choice wasn't extensive, but it catered for vegetarians and meat eaters alike. Breakfast was buffet-style with a couple of hot choices. My only little complaint here was for the lack of fresh fruit salad. There was always apples and oranges, but the breakfast did cater more for Germans perhaps with cold meats, cakes and salad. The hotel itself is modern, bright and well-furnished with comfortable sofas and chairs in the spacious bar to relax in. We chose to stay in a couple of evenings and chat with other guests while enjoying very reasonably-priced bar drinks (always served with snacks). Our room was bright, comfortable bed and pillows, daily maid service and always fresh towels. A flat-screened TV and safe provided (small charge for the safe). Tea/coffee making facilities would have been a welcome extra. The hotel is ideally placed, just a couple of hundred metres from the main Tasso square and even closer to the railway line (for Pompei and Herculanium). What made this hotel so special was the staff, the restaurant, bar, cleaners and reception staff were truly wonderful and made our stay so enjoyable. While in the area don't miss out on a visit to the Foreigners Club on the road to the Marina. Very reasonable food, snacks and drinks, but a view over the bay that is priceless!

Room Tip: Request a room overlooking the pool.
  • Stayed: May 2012, travelled as a couple
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4  Thank Happynanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2012

This hotel was excellent, friendly staff, very clean and tidy, food was lovely and all reasonably priced. Room was perhaps a little dated especially the bathroom but more than comfortable for us as we only used it for sleeping and showering after all. Apparently the rooms are being renovated for the 2012 season to the same high standard that has already been applied Recently to the rest of the hotel though. fantastic location only a few minutes from the centre of sorrento. Its on the main road through the town though, we had a room at the back of the hotel so it was quiet enough but it might be noisier if youre at the front. Small pool and shaded garden which we always were able to get sun loungers at pool side. Not heated but great when the weathers hot. overall I'd definitely stay again.

  • Stayed: August 2011
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4  Thank edpowell79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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