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“lovely stay”
Review of Hotel Capri

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Hotel Capri
Ranked #48 of 100 Hotels in Sorrento
Certificate of Excellence
ireland
Level 4 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“lovely stay”
Reviewed 15 June 2012

stayed in the hotel capri from june 4th to 13th. really liked this hotel. staff were very friendly and always said ciao!!. hotel is lovely and clean and rooms were serviced everyday which was great. stayed in twin room on main road side. didnt find this a problem at all. it was nice to look out the balcony at the world going by.
the air con was very loud towards the end of our stay,but to be honest we never brought it to the staff's attention so i cant really complain about that!
pool was also very nice and the sunloungers were the most comfortable i have ever used on holidays. the only one thing that annoyed us a bit,was that you couldnt even bring your own bottle of water down to pool. you had to buy it from bar. that would be the only criticism about the pool area. other than that was always kept clean and tidy.
hotel is very centrally located ,only few minutes walk into main square which is extremely convenient. staff were very helpful in helping us with excursions and information.
overall i really liked this hotel and would not hestitate to stay there again if i ever return,. sorrento and the surrounding area is such a magical place,i think everyone should get to see if if they can!
thank you theresa and staff for lovely stay.
amy and ashley from galway ireland!!

  • Stayed June 2012, travelled with family
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Helpful?
1 Thank bubbles24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (239)
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English first
London, United Kingdom
Level 6 Contributor
146 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 14 June 2012

We recently spent four days at The Capri, via Citalia and found it a great base to explore the area.

Prior to leaving we were little concerned by recent reviews and were not sure what to expect. However, from our initial arrival we were very impressed. We were travelling with an elderly parent and had pre-requested quiet rooms, close to each other. In fact we ended up with one room above the other (so close from that respect) and at the back, overlooking the pool and we were very happy. Added to which the rooms were ready when we arrived at 11am which was a real bonus. We have stayed in city-centre hotels in much of southern Europe and The Capri compares well with many in terms of room size, bathroom and busy roads!

We booked The Capri on availability, so hadn't really factored in the half-board aspect as the price was the same as our initial choice, which had been bed & breakfast only, so decided the option of eating in was just an added bonus. We did in fact eat in two nights out of four and had a nice meal each time. There was a choice of both first and second courses and the wine list was certainly not overpriced. The only reason we ate out for the other two nights was that the hotel dining room, nice that it was, did not offer the "traditional Sorrento dining experience" we were looking for and the atmosphere in the restaurants in town was such fun. Breakfast was fine. Reasonable choice and never seemed busy. We used the bar each evening for a night-cap and found it very reasonably priced.

All-in-all we were very happy with The Capri. It was very clean, the communal areas are all very chic following last winter's refurbishment, the bedrooms and bathrooms are fine and it's an excellent choice for a city centre hotel. If you wanted to keep an eye on your expenditure then taking the half-board deal and eating in each evening would not, in our opinion, be in any way unacceptable.

We would compliment the staff who are very cheerful and polite and extremely helpful when needed. The three-day wifi deal at €15 was an awful lot cheaper than lots of other parts of the world so no complaints there either and there is a free-to-use Mac in the reception area which was nearly always "vacant".

We loved Sorrento and can't wait to return and explore some more. When we do, and assuming we've not won the lottery and are able to stay in one of the many stunning 5* hotels in town, we would again choose The Capri.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
1 Thank Whitby1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
millom
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 June 2012

We have just returned from a week's half board holiday at this pleasant hotel. We found the staff helpful and friendly, they work very hard to ensure a comfortable stay. We had a room facing the road but didnt find the traffic noise a problem as there was effective double glazing and decent air conditioning. Our room was serviced daily and was very clean. There was a lovely garden above the pool area with comfortable furniture and the scent of jasmine was gorgeous. We enjoyed the meals, a good variety with pasta, fish and meat choices every day and one evening a gala dinner of 5 courses. The buffet breakfast had lots of options for all tastes and we were well looked after by the courteous dining room staff. The location of the hotel was ideal.....5 minutes walk from the main square and amenities and just round the corner from the raiway station. All in all good value for money.

  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank shelagh c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Talbot, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 June 2012

Just returned from a three night stay at this hotel and had a very pleasant time. We found the decour of the hotel very nice, the bedroom was comfortable and the dining room clean and nicely situated overlooking the pool.
The staff were very friendly and helpful when we wanted to book an excursion to the isle of Capri.
The location of the hotel is good, ideal when travelling by train as it is only a short walk to the t station and ten minutes walk to the centre of the resort.
As our room was overlooking the road there was some traffic noise but this can be expected in such a resort as Sorrento and it in no way spoiled any part of our stay.
Perhaps the only criticism we have is that the pool chairs were taken in at 6pm and we felt that they could have been left out an hour or so longer.
We would recommend this hotel and would definately use it again.

  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank John681385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 6 June 2012

Overall it was a decent hotel, it was clean and in a good location. The included breakfast was better than most hotels as it had some hot food. However a quite a few things could be done to improve.
The pool- closed at six, charged for pool towels, and you aren't allowed to use the room towels. Nor are you allowed to bring any food or drink including water. Which is pretty ridiculous.
The stay- we were booked for a double room and asked for twins and asked if any were available. She tried to accommodate us but had no knowledge of which rooms had twins and which didnt, not a huge deal. However, It was kind of frustrating when someone walked in the next day and requested a room and got the same size room with a balcony for cheaper and we booked ahead. A few other small things (Internet and hard towels) but those were the main issues.

  • Stayed July 2011
    • Value
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Helpful?
Thank BackpackingEuro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Listowel, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2012

The food was awful,we ate out most nights at extra cost as our deal included meals.Breakfast was poor,tea and coffee machine made and was awful,orange juice diluted.Rooms small but clean,very noisy at the front.We were told we could not change rooms .Air conditioning not working,no attempt to repair it.Staff not overly friendly,or helpful,No ambience,although a modern decour in reception and bar,it did not extend to the bedrooms.Pool area very nice but the chairs and cushions were taken in at 5pm.We gave it 1 star as it was very central.

Room Tip: choose room to the rear away from the main road
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
3 Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west of ireland
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 May 2012

We stayed at the hotel capri from 19th of may 2012 for a week and we were so disappointed. We asked for a quiet room and we were told it was all organised for us as we are elderly, on arrival we were shown to a tiny little room which was very clean, but it was so noisy that we could not sleep very much due to motorcycles and trucks going by most of the night. When we asked at reception the lady just shrugged her shoulders & said she was unable to help in any way. The bathroom was clean, but it did not include a bath which upset my husband, as he likes a bath. The towels were like cardboard, very hard!!. The staff in the dining room were very nice, but I did not think much of the food. It lacked imagination, breakfast was just hard bread & I think there was a banana there on one occasion. I would not recommend this hotel to anyone, we certainly wont be returning.

Room Tip: I think if you cant be assured a room at the back with a balcony, then forget it.
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  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank megan048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Capri

Property: Hotel Capri
Address: Corso Italia 212 | Neapolitan Riviera, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#34 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Capri 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Capri Sorrento
Capri Hotel Sorrento

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