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“Fantastic, fantastic, fantastic” 5 of 5 bubbles
Review of Hotel Capri

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Hotel Capri
Ranked #45 of 100 Hotels in Sorrento
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantastic, fantastic, fantastic”
5 of 5 bubbles Reviewed 14 August 2013

We stayed in hotel Capri for 2 weeks in July. It was our first time in Italy and we were certainly impressed with both Sorrento and the hotel.
The hotel is immaculate and in a fantastic location, close by to shops, bars, restaurants, bus and train station. We couldn't have picked a better location to stay.
We had a room with a balcony over looking the garden which was fantastic, very peaceful and quiet and a lovely way to relax in an evening.
All the staff are very polite and helpful, they go out of their way to help you.
Breakfast was superb with plenty options for me as I am vegetarian.
My fiancé Kenny is a keen photographer and was smitten with Sorrento, since we have came back EVERYONE is commenting on his stunning photographs.
We most certainly will be back to Hotel Capri.
Thank you so much for a fantastic holiday, we look forward to seeing you again very soon.
Kenny & Sharon xxx

Room Tip: Rooms that overlook the garden are quieter.
See more room tips
  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KennySharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 15 August 2013
thanks...we are happy that you had a great holiday.....we'll wait you again next year
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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534 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Johannesburg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

When in Italy, this is my hotel of choice because every time I stay there, it is always a wonderful experience! Friendly and professional staff, excellent service, great food, clean and convenient!

I would recommend it to anyone- a great experience and a wonderful hotel in the heart of Sorrento!

See you next year!

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohannesburgSabryG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 15 August 2013
thnak you for your comment and we hope to see you again next year...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 August 2013

My daughter and I stayed at this lovely hotel last week.The hotel was excellent.
All the staff were extremely polite,kind and helpful.Veronika,Teresa and Antonio in particular.The breakfast selection was super and I would strongly recommend this hotel for anyone visiting Sorrento.
We had a garden view room. It was splendid. The air conditioning was brilliant too.
The hotel location is perfect for anyone who wishes to catch the local buses or the train to all the surrounding ares.
It was only a short walk to the town centre each evening.
A perfect hotel!
Thank you and well done to all the staff for making us feel very welcome and for making our holiday very special.
A brilliant place to go for lunch or dinner is the Foreigners Club .
It has the most stunning views over the Bay of Sorrento, the staff are fabulous and the prices are very reasonable.

Room Tip: Garden view room
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank coastalerosion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 14 August 2013
Thank you for the comment...we are happy that you had a great holiday inour hotel and we hope to come back again in Hotel Capri....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

Just returned from a seven day stay at Hotel Capri booked via Thomson's. 4 star hotel recently beautifully refurbished with a small but adequate swimming pool and a good poolside bar, serving warm snacks and drinks. On arrival warmly welcomed by staff, who were extremely helpful and polite throughout our stay. Nothing was too much for them! Teresa and Veronika were amazing; cheerful and friendly but at the same time very professional. Veronika even helped us load our cases into the taxi on our last day and waved us off, and was wonderful with my eight year old! Breakfast, buffet style, was of five star quality and catered for all tastes (including gluten free) 'watched over' by the ever helpful Antonio, who also runs the bar in the evenings. Rooms were very clean and airy and to a high standard, air conditioned and double glazed to keep out the street noise. Central location, close to shops, railway station and
old town, with lemon and orange groves next door (sampling of local 'limoncello' drink available) and pizzeria's and local eateries just around the corner. Highly recommend this hotel to all, whether travelling alone or with a partner or with a family. We had a wonderful week -thank you Hotel Capri and we will certainly be returning and staying there again!

Room Tip: Rooms looking out over the swimming pool and gardens have a balcony Rooms on first floor have easy...
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ewa o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 13 August 2013
thank you for your comment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 10 August 2013

Arrived home yesterday after one week stay booked via Thomson Holidays, before we arrived I had read many reviews on the location of the rooms, we had booked a pool side room with a balcony or so we thought, but due to a mix up we had a corner room with a French balcony on the first floor. the view from the window was over looking the lemon grove and a view of the busy activities of the main street. However the room was excellent, we never opened the windows and had the conditioning on the highest setting for the whole week.
The rooms are very comfortable, cleaned every day with a fresh selection of towels daily. Maria the cleaner always cheerful.
The noise is kept to a minimum with double glazing and black out curtains keep the room dark and the heat out.
The reception staff are efficient and professional but most of all cheerful extremely friendly and very helpful, they even helped us with our Italian phrases. Veronica and Teresa always ready with the info.
The food and dining area is perfect, good choice of continental breakfast and plentiful. Antonio is always helpful, he runs a good bar in the evening and you even see him on the reception at night.
The pool area is clean, plenty of chairs and loungers, good bar service with snacks and drinks, Claudia for ever there serving you.
This was an excellent location just a short walk from the busy lively restaurants and shops. Would recommend this Hotel to any visitor going to Sorrento and for those going via Thomson holidays Lara the rep is always available, always friendly.
Well done Hotel Capri we had an excellent holiday, Jeanette & Anne (108),

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JeanetteUK_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 13 August 2013
thanks for your comment. we are happy that you had a beautifull holiday in Hotel Capri...see you soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

We were supposed to stay at another, larger hotel in Sorrento but for unknown reasons was moved to the Hotel Capris. Normally, I would have made a fuss about the switch, but the Hotel Capris was a lucky find! It has a great location. The lobby and room decor is fabulous ... all light gray, white and beige. Soothing and immaculate.

Loved the dining room where they served breakfast. And a maitre d straight out of the movies ... In a good way.

Our room and bathroom were on the small side. But it was beautifully decorated and immaculate. We had a balcony facing the pool, which I would strongly recommend. You want to be on the pool facing side also because the other side faces a busy street with a lot of traffic.

The staff was delightful. Very knowledgable, extremely helpful, always saying hi and asking how they could be of assistance. Loved the pool area -- small but charming. Also had a nice snack bar by the pool area.

Free wifi but doesn't work very well. There is a good desktop computer in lobby.

The location was ideal. We could walk everywhere, and many restaurants and shops nearby.

The town itself, while beautiful, seems on the extreme end of touristy. But you can't best the weather, sea views (not from the hotel) and terrific food and gelato!

Room Tip: Ask for room facing the pool with a balcony.
See more room tips
  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 7 August 2013
Thank you for the comment and we happy that you had a great holiday in Hotel Capri.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 31 July 2013

Just returned from 7 days BB at Hotel Capri fabulous location straight into the heart of Sorrento. Hotel reception areas and restaurant where we were served our excellent breakfast were first class although the rooms a little on the small side were in need of some refurbishment.

The reception staff Veronica & Teresa could not have been more helpful and friendly and in 40 years of travelling abroad we have never met 2 more knowledgable and pleasant girls.

We would certainly return to the Hotel Capri.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank henry789562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 7 August 2013
thanks for your comment.......
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Capri

Property: Hotel Capri
Address: Corso Italia 212 | Neapolitan Riviera, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#32 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Capri 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Capri Sorrento
Capri Hotel Sorrento

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