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“Lovely hotel”
5 of 5 bubbles Review of Hotel Capri

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Hotel Capri
Ranked #45 of 100 Hotels in Sorrento
Certificate of Excellence
Essex
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Lovely hotel”
5 of 5 bubbles Reviewed 13 June 2014

Spent a week in this hotel, bed and breakfast. Perfect. Nice decor, clean - beiges and cream. Good air con. Pleasant breakfast room. Always space for a table of four, even at 9am. Good breakfasts - scrambled eggs, breads, jams etc. Lovely fruit salad and gorgeous doughnuts!! Our room was small but we had a balcony overlooking pool and garden. Our daughter's room was much bigger, but no balcony and overlooked street. Take your choice! Glad in the end that we had a balcony. Staff were lovely, very friendly and relaxed. Centrally positioned. Our daughter is getting married in Sorrento next year and we will be putting it on our hotel list for our guests.

Room Tip: Depends if you want a balcony or not.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank geordie58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 16 June 2014
thank you for your comment
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538 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Haddington, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

Just returned from this hotel having returned to Sorrento for our second visit. The location is great, the staff of this family run hotel are so friendly helping my husband to arrange a birthday card in Italian and flowers for my birthday, Breakfast has a good selection of fruit, breads eggs, pastries etc but there are a couple of places across the road if you get bored (Franco's and Kontatto). Public areas are kept very clean and rooms are cleaned every day.
Recommend a pool view room as rooms on the roadside will be noisy.
Room was a good size and clean. Girls - there are hairdryers in the bathrooms that are actually not too bad so you could leave yours at home.
Particularly liked the card door entry/electricity activation system. Very environmentally friendly and great for people like me with a tendency to leave hair straighteners switched on. Once you take the room key out the switch on the wall and leave the room the electricity goes off. Garden and pool area well kept and poolside bar service is great :-) Highly recommend this hotel

Room Tip: Choose a pool/garden view room. it is worth the extra money.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 16 June 2014
thank you for your experience on tripadvisor.....
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Lincoln, United Kingdom
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

In the main street of Sorrento which is great for access to the trains and buses, couldn't be better. However, if you have a room overlooking the street it is very noisy. The Italians love their motor scooters and the drivers love to use their horns. The first night we were kept awake, less so as the week went on as we were A/ Getting used to it. B/ Exhausted from the sight seeing and good food. Seriously, try to get a room at the back overlooking the pool as that must be quieter. If you live in London and are used to a noisy environment I am sure it would not be an issue. It didn't spoil our holiday as the good far outweighed the bad. The public areas are first class and the reception staff a delight, they were charming, knowledgeable and very helpful.
Having stayed in a 5* hotel in Italy last year, the difference between that and this 4* was marked. The bed was very comfortable and the hanging space in the wardrobe OK however only two very small drawers so be prepared to live out of your suitcase. The bathroom was OK, Serviced every day with clean towels etc. Make sure they leave you loo rolls though, it was overlooked once.
The buffet breakfast was plentyfull, lots of sweet pastries etc. Serve yourself coffee and tea but certainly not a full english ( I know that is not what you go to Italy for). If like us you made full use of the numerous restaurants in the evening, a big breakfast is not high on the must haves.

Room Tip: Stay away from the street.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 11 June 2014
Google Translation
La ringrazio del commento e prenderemo spunto delle sue parole per migliorarci
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birmingham
2 reviews
5 of 5 bubbles Reviewed 10 June 2014

This is the second year we have stayed at this hotel. This year was a last minute booking. The hotel is decorated beautifully & is very clean & the staff are very friendly & helpful .The breakfast was good with lots of choice. We would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dee m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 11 June 2014
thank you for you experience on tripadvisor and I'll wait you next year
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Stayed in Capri Hotel from 1-8 June 2014 and its location within 5 minutes of the centre of Sorrento and train and transport links is first class.

Hotel
Room was fine by Italian standards except more drawers would have been nice. Had street view which is noisy. Not as good as pool view which had requested but didn't get. Perhaps it's dearer. We were gone on trips in any event although balcony would have been nice to relax on.

Breakfast could be much improved as follows :
- Hot food was very unappealing except for somewhat scrambled eggs and boiled eggs. Sausages and what passed for rashers looked uncooked. Baked beans would be a useful addition for beans on toast. Tomatoes were very green. Confectionary looked shop bought with sugar shaken on it. The toaster was a joke without control knobs and it took 3 goes to toast properly. Should be thrown in the bin.

The pool area was generally very pleasant except for one potential danger area. The tiled area behind where the jacuzzi is located has a square which seems to have a cover or grill missing, a potential ankle breaker from tripping. Hopefully anyone reading this review will take note !

The bar seems an afterthough without any draught lager tap and is very unappealing and uninviting.

With these improvements in place this hotel would be even better than it already is.

Staff were pleasant if a bit OTT !

Room Tip: Ask for pool view ! And good luck with that ! Watch that missing cover near jacuzzi !
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LNER2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 11 June 2014
Google Translation
La ringrazio per la recensione ma volevo sottolineare che lei non ha avuto la camera con il balcone perchè non ha prenotato una superior ed in quella settimana non ne avevo disponbili. I dolci sono fatti dalla proprietaria ogni giorno ed il buco ; di cui lei parla dietro l'idromassaggio, altro non è che il lavapiedi, in quanto prima di entrare in piscina tutti dovrebbero sciaquarsi i piedi. inoltre mi dispiace se ha trovato il personale eccessivo ma noi cerchiamo di fare del nostro meglio per rendere il vostro soggiorno piacevole. mi auguro che possa tornare ancora nella nostra struttura
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Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

We stayed in this lovely hotel from 19th until 29 th May and had a wonderful time which included celebrating my birthday in the middle of our stay.We could not fault anything and it is exactly as it appears on the web site .All the staff are very friendly , welcoming and couldnt be more helpful and we loved our room which had a balcony and over looked the swimming pool and garden .There was a good selection of foods for breakfast which is eaten in a lovely breakfast room over looking the swimming pool area. The central location was just what we wanted and it was only a short walk to the many resturants . We have already recommended this hotel to lots of our friends .

Room Tip: Choose a room with a balcony over looking garden
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 11 June 2014
thank you for your comment and I'll wait you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

We stayed at this small and friendly hotel for a week in May in room 109. The staff made our holiday from the minute we checked in, so happy and helpful. From brekfast till end of day you could not fault them. We were lucky enough to have room at rear overlooking pool with balcony, so nice to chill after a day sightseeing. Special mention to Carmen who looked after us around the pool bringing us drinks and snacks, what a lovely girl. If in Sorrento book into this hidden gem, you will want to stay longer.

Room Tip: Rooms at rear have balcony, room 109 is end room with double windows.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bfindlay65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teresa l, Responsabile reception at Hotel Capri, responded to this review, 7 June 2014
thanks for your comment and I hope see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Capri

Property: Hotel Capri
Address: Corso Italia 212 | Neapolitan Riviera, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#33 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Capri 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Capri Sorrento
Capri Hotel Sorrento

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