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“We can say decent hotel”

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Carlton International Hotel
Ranked #58 of 100 Hotels in Sorrento
Belgrade, Serbia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“We can say decent hotel”
3 of 5 bubbles Reviewed 30 August 2014

Excelent location, nice pool area, decent rooms. No mini bar in room, wi fi free near reception, near pool and on 1-st floor. Safe with the key???? Does it evenmore exsist ??? Everything feels like it needs a good renovation. Poor breakfast, boiled eggs, salami and cheese, butter and jam - thats it.
For coffee you have to wait waiter , we mostly stayed out of coffee :-(

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank nina k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

Traveller rating
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See reviews for
124
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Banstead, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 21 August 2014

This is a classic European hotel catering for the middle aged, It, like me, old and tired and has seen better days, very pleasant, clean as a whistle, staff as helpful as can be, WiFi pretty poor (suggest you go by pool and pick up pizza restaurant wifi, it's free) suggest you treat it as you should, it's perfunctory, and very well positioned, that said Sorrento itself needs some fairly hefty improving if it is to regain former glories, So in fairness to all, town Hotel and clientele all need makeover ( myself included). If you are young, or are looking for something with a bit of pizzazz, look elsewhere.

Room Tip: If you go to this hotel and you want views over Vesuvius you need room at front and above second flo...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Asabove2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 August 2014

I had an excellent week stay at this hotel, the staff were extremely friendly and helpful and made my holiday very enjoyable. The breakfast was really good, there was a wide range of food to choose from which was very tasty! The hotel is in a prime location just minutes away from the main square and the views are fantastic too!! The pool is very nice and a great place to enjoy the sun. The bar is also nice and the bar men are very friendly and polite. :) The hotel is near to the bus stop and train station making places such as Pompeii very accessible to visit. I very much enjoyed my stay at the Carlton International Hotel in Sorrento and hope one day to revisit Sorrento and stay there again!!!!!!! I highly recommend this hotel as it is cheaply priced, in a prime location and has a very welcoming atmosphere.

Room Tip: ~This hotel does have free wifi but is only accessible in the lounge by the reception. However this...
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 August 2014

We stayed at the Carlton International on a bed and breakfast basis. We has a really lovely stay. We had a twin room on the second floor overlooking the pool. The room was agood size, clean with agood size bathroom.
The location was perfect a very short walk to the square and you were in the hubb of everything. Perfect!!!

Room Tip: Rooms to the back of hotel with a lovely pool view were quite with no road noise.
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  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank lozz397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 16 August 2014

This hotel looks lovely online but the reality is so different! Breakfast was continental style, which is fine if you like boiled eggs every day, but if you arrived toward the end of the times stated there was very little left! I never once saw the food being replenished and it really was a case of 'first come, first served'.
The pool area is grubby, cast iron seats with no cushions, and I saw two people getting hurt due to poor maintenance of the gratings around the pool and the sun beds.
The pool bar and snack bar are abysmal with virtually no choice.
Staff were polite but did not go out of their way to speak.
I felt really let down by the advertising of this hotel, it is just a bed and breakfast, perhaps a slightly upmarket hostel but nothing more.
Sorrento is fabulous which helped overcome the poor quality of the hotel.
Do not expect what you see on the internet, the hotel is an expensive let-down!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank May021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 August 2014

The Hotel photos online are rather deceiving , it's quite a bit older than it looks and like most old Hotels in Italy needs some love and attention ,although the rooms were clean ,the shower was so small you had to get out of the little cubicle if you dropped the soap,and the floor filled up if two people showered right after one another,no tea or coffee making facility ,the Tele was super small,and the beds hard as a park bench,the staff were exceptional and helpfull ,the breakfast was average at best.
On the upside the location was perfect to walk in every direction and best of all was our balcony view ,all the way to Naples,and the other way to Capri across The Bay of Naples quite stunning and luckily we had a Park between us and the Sea with no buildings
Probably would not stay again ,but might try a Hotel on the cliffs and pay the extra money for the experience
Kenny

Room Tip: Balcony Sea views only on the fourth or fifth floor
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 13 August 2014

If you wish for your property to be respected and looked after do not stay at this hotel!

I stayed at the hotel for a week 04/08 - 04/11 this year. Me and 9 other members of my family stayed at the hotel. The food was average, however the waiters and sorrento it's self made up for any floors with the hotel for the first few days. On the third day i was in the room adjacent to mine, both doors were open, i had but a sign on my door for the maid not to clean my room, she did anyway, as i was across the hall i wasn't worried. Myself and three other heard a loud bang so i went into my room were the maid was picking up my apple mac laptop, i asked her if she'd dropped it and she advised she had, it was dinted and damaged so i went to reception. The manager, an aggressive elderly man told me i was lying and was being a silly little girl, he offered no apologies or resolution and was extremely aggressive towards me. I was offered no resolution and the rest of my stay was very awkward.

Extremely disappointed

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank katrina c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Carlton International Hotel

Property: Carlton International Hotel
Address: Via Correale 15 | Neapolitan Riviera, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Restaurant Swimming Pool Airport Transportation
Hotel Style:
#42 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): £
Hotel Class:4 star — Carlton International Hotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Carlton International Sorrento
Hotel Carlton International

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