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All reviewsthe main squaretrain stationpiazza tassopastriesperfect locationpool areasea viewbay of naplesgood sizecontinental breakfastboiled eggsair confew minutes walkorange and lemon treesplenty of sunbedsfourth floorhotel is spotlessly clean
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13 - 18 of 732 reviews
Reviewed 3 weeks ago

Found the Carlton hotel to be ideally located just two minutes walk from the main piazzo square and five minutes from the railway station.The bed linen and towels were changed daily and a free safety deposit box.The only draw back was the shower curtain especially when it clung to you when having a shower.Breakfast was basic but it was ok and waiters were first clas.One of the best features of the hotel was the outdoor pool area which was lined with orange and lemon trees.There were plenty of beds (no need to get your towels on the beds early)We would definitely return to this hotel and would have no issues recommending.

Room Tip: Rooms overlooking the main road had sun on balconies until sundown.Rooms overlooking the pool are in the shade in the afternoon.
Stayed: June 2018, travelled as a couple
Thank 200jacq6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Wasn't too excited about staying after reading some of the negative reviews beforehand. But what a pleasant surprise. The hotel is in a perfect position..literally 1 minute from the bustling main square. The pool and garden area are perfect and very quiet during our 6 day stay. It's so refreshing not to have to fight for a sunbed! The pool is large and great on a hot day. There is also lots of shade in the trees around the pool.

We had a sea view room on the 4th floor and the view is perfect overlooking the town and across the bay with stunning views of Vesuvuis. The room was light, cool, basic...but typical of Italian hotels we have stopped in before, very clean, with a recently refurbed bathroom with shower. Yes the bathroom is small but not a problem at all.

The staff were excellent, friendly and very welcoming.

The breakfast was a typical continental style but lots of it. No hot food but that isn't a problem to us in a warm climate. They don't do evening meals but with the abundance of great restaurants in Sorrento it really isnt needed.

I only mark 4 out of 5 as during our stay the wifi was down for long periods. The staff were very apologetic as it was out of their control. Couldn't check work emails easily but in hindsight it wasn't a bad thing! It was all running again the day we left.

We had a great stay. Perfect weather, beautiful town, fantastic location, everything we needed. Would we stay again? Definetely.

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Stayed three nights at Carlton International Sorrento in June 2018. Good location near the main train station and centre of Sorrento. All staff from the reception to the restaurant, swimming pool and cleaners were extremely friendly and accomodating. The room was very clean and well maintained however the shower was extremely small and very uncomfortable. The swimming pool also closes very early at 6pm while the sun sets well past 9pm in the summer months.

Stayed: June 2018, travelled as a couple
3  Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We have just spent 7 nights at the Carlton Hotel, the location is perfect 2 minute walk for the main square with shops, cafes,bars and restaurants . We had room 410 which had fantastic sea views and Mount Vesuvius straight ahead ,it was a good size room with a decent size bathroom and powerful shower. The swimming pool was a great place to relax and always plenty of sunbeds , breakfast was plentiful and well stocked but no cooked breakfast. The rooms were always spotlessly clean and staff very obliging , we would definitely stay here again and recommend it highly

Stayed: June 2018
2  Thank KIm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Very nice clean spacious hotel.
We stayed for a week and our room was cleaned every day.
We had a balcony room overlooking the amalfi coast. I would recommend getting a room with the view.The hotel is very central and only a 3 minute walk to the main square. Continental breakfast very nice. Very nice swimming pool and area to sit and sunbathe.
The staff at the reception desk were not over friendly and could have made a better effort yo welcome us to Sorrento!!!!

Stayed: June 2018
2  Thank 16breda115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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