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“Find a different hotel!”
Review of Hotel il Faro

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Hotel il Faro
Ranked #84 of 100 Hotels in Sorrento
Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Find a different hotel!”
Reviewed 29 May 2013

After taking a school group here I was appalled by the quality of the accommodation and the rude owners. Under no circumstances would I return to this dreadful hotel. The smell of raw sewage outside really added to the atmosphere, as did the large Italian lady cutting her nails in reception. The rude owners do the Italian people a real disservice and when they counted the number of potatoes given to each student at dinner (4 pieces only) it was more than I could bare.

Please look at one of the many beautiful hotels around Sorrento rather than this dump!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank MrM638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlobRes_18151, Direttore at Hotel il Faro, responded to this review, 7 June 2013
Dear Sir or Madam

We are more mind for your words, concerning th food we are sure be we servea ggod quality & quantity, that's why we have a lot of grp come in our Hotel. For the smell it'snt our fault, in Sorrento in the period you was here, Sorrento city have a big problem.
In any case we hope you can give us another chance for show you, our hotel it's a good place for spend your holidays.


Best Regards
Pasquale Persico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Overland Park, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2013

We stayed for a few nights in April. Cute hotel not unlike most that you find in Europe, and in particular Italy. If you have the money, definitely upgrade to the balcony room....sitting out there with a glass of wine with those views is fantastic. The restaurant does not look appealing (too bright and "modern" for the feel of Sorrento), but the food is very good. Loved taking the boat from Naples and walking 3 minutes to the hotel right in front of the sea port. Of course that means when sight seeing in Sorrento you get to climb the 150 steps to get there, but we loved every beautiful step.

Room Tip: Ask for the sea view. It costs more but worth it if you're going to spend any time in your room...
See more room tips
  • Stayed April 2013, travelled as a couple
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Helpful?
1 Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marstons Mills, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2013

Some rooms were lovely and others were awful. The food was decent but the location was fabulous, provided you are in shape enough to climb the stairs back up to the main part of town. Lovely little restaurant next door on the water.

Room Tip: Ask for a room overlooking the water!
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  • Stayed April 2013, travelled with friends
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Helpful?
1 Thank DKGarran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
2 reviews
Reviewed 21 April 2013

If this hotel were in the USA it would not pass any regulations!! It would be condemned! After realizing my rooms electrical outlets were cracked and were unusable and the thin mattresses had its springs popping through and the bathroom was splattered with mold,I called front desk and asked for someone to come up and assess the conditions. I requested a new room and the answer was simply No!!! SHOCKING and because it was late in the evening and I was traveling alone I was too afraid to check out or be demanding. WORST service,food and accomodations ever! Stay at a youth Hostel for better conditions.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Michele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlobRes_18151, Direttore at Hotel il Faro, responded to this review, 29 April 2013
We are more mind for the words you have write. Concerning your stay, you was in our hotel stay withEXPLORICA GRP ( 1 night), in the moorning before of the check-out we hace check your room with your american & italian (OBRADOVIC SNEZANA SPEAKING ITALIAN) tour leader and we haven't found the mold in the bathroom or some problem with the mattresses.The electrical rooms it's not cracked, just you need ad electrical adapter .also it's so stange you don't contact your tour leader that she sleeping the next room. Our hotel and all hotel in Sorrento have a high standard quality check.
We can understad you don't like our hotel, but the words you have write not correspond at reality. we hope & wish you give to us another chance to show you the quality of our hotel.

Best Regards
Pasquale Persico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Sorrento hotels

Omaha, Nebraska
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 April 2013

Was there as a parent on a high school group trip. Some of the rooms were very large with terraces or patios and some were tiny-like a ship's cabin, Bur even the small ones were clean and quaint. The staff were very kind and helpful and the food was good. The location on the waterfront provided great views but was hard to get to. Free wifi in the lobby.

Room Tip: Rooms on lower floors are more likely to have a terrace.
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  • Stayed March 2013, travelled with family
    • Value
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Helpful?
Thank NewYorkRobin5103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 March 2013

We stayed here for three nights en route from Procida to Sicily. The hotel is a step from the Port, which is great for those, like us, who travel by boat. A warm welcome from the staff, many of whom speak English and - more important - were prepared to tolerate our basic Italian. The room was clean and comfortable, but the sound proofing to neighbouring rooms could have been better. Next door is a restaurant belonging to the same management which serves excellent seafood. Access to the town centre is by a half hourly shuttle bus, also serving the station, or a lift up the cliff.

I have no hesitation in recommending this hotel.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Hugh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
Reviewed 19 March 2013

We just got back from a trip to Rome and Greece and we stayed at this hotel for one night. Our room although small was clean and adequate for our needs. Yes the stairs are a bit of a trek but we just brought an overnight bag to carry so we were not lugging heavy suitcases, but if you are then take the elevator at 1 Euro and all is good. The staff were friendly and helpful to our group of 12 and everyone was happy with the location. Most of our group wished we were staying longer in Sorrento and at this hotel. Would not hesitate to stay here again!!

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel il Faro

Property: Hotel il Faro
Address: Via Marina Piccola, 5, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #84 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel il Faro 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Il Faro Sorrento
Il Faro Hotel

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