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“A wonderful holiday in Sorrento” 5 of 5 bubbles
Review of Hotel il Faro

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Hotel il Faro
Ranked #84 of 100 Hotels in Sorrento
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A wonderful holiday in Sorrento”
5 of 5 bubbles Reviewed 17 August 2014

Most of the hotels in Sorrento are found high on the cliffs in the hustle and bustle of the crowds of tourists that flock to Sorrento every summer. Marina Grande also caters for the mass tourist market and gets extremely overcrowded. However, down in Marina Piccola is a single hotel that is part of a different and very special community. Hotel Il Faro is a family run hotel which provides excellent service and allows you to escape to peace and quiet every evening. It is also extremely handy for the port and boats to Capri, Ischia, Naples, etc.

But the main thing about this hotel is its staff. All are friendly and cannot do enough to help you. The Concierge, Paulo, is extremely knowledgeable and will do everything he can to help you.

Before going straight for the hotels in the main, think about Il Faro. You won't be disappointed.

Room Tip: Book room 306 if it available. It it is a large room with a fantastic terrace. Good sun. Excellen...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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420 reviews from our community

Traveller rating
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    92
    50
    61
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 August 2014

The hotel has a great location, near the harbor, you can see the sunset and it´s amazing, but the service was awful. They weren´t polite or friendly. One of the rooms smelled like cigarettes and they just sprayed the room with febreeze, the towels were ripped and they charged us for using the air conditioning. The wi-fi sucks but the food was good, so that´s a plus. I don´t reccomend this hotel if you have kids or if you want to stay for more than 2-3 nights...and yes, the maid is a little agressive, she accused us of stealing the tv remotes!

  • Stayed July 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Suheily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlobRes_18151, Direttore at Hotel il Faro, responded to this review, 13 August 2014
Dear Guest

We are more mind to read that your stay with us was no too much nice. Also we want and need to point out some aspect, you have paid the air conditioning because the EF groups have this clause, concerning our staff , we have a lot of reviews that talk of a staff friendly, polite and professional, and we can't understand why with you it was not professional.

      With the hope to have you back our host, porgimao our best regards.

Hotel Il Faro
Pasquale Persico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 July 2014 via mobile

A pleasant stay on a beautiful coastline! Staff seemed happy and helpful and for a school group the food was adequate. Only real issue I have is the layout of the hotel, it's all over the shop! Nevertheless, amazing views of Vesuvius and Capri and great location on the harbour! Rooms were clean and spacious (4 people rooms) but shower was a little temperamental!
Overall, a decent stay in a wonderful location!

Stayed July 2014
Helpful?
Thank Lewis U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slime, Croatia
1 review
4 of 5 bubbles Reviewed 19 July 2014

Stayed at this lovely little hotel for 3 nights. We were greeted by very friendly staff who helped us find our room easily. the room was very spacious and the balcony had a wild view of the harbour and vesuvius. the bathroom came equipt with a nice fully functioning shower, toilet and a relaxing bidet and the towels were ideal for drying yourself. we had dinner at the hotel, which was some of the nicest food i've eaten in italy - the staff were even so kind as to sing an incredible rendition of happy birthday for one of our group, one of the highlights from our stay! overall a great trip, only given 4 stars out of 5 because i had to go home :(

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank SlyDogPuppyPooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 10 July 2014 via mobile

I went to the hotel on a school trip. Me and my friend had booked a two bed room and was very disappointed when we found out it had no opening window and not a working air conditioning, my friend has asthma and this didn't help it, the room smelt like mold and the bathroom was tacky and small with a cold shower. We moved into our friends room which the owners weren't happy about. The next day they did sort the room out to a 6 bedroom. The breakfast is very poor and basic and the food is put together in a weird order. Overall not a very nice experience, wouldn't recommend!

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Maryqueenx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sorrento hotels

Derby, Vermont
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

I went here with Anakin, and he's a vegetarian. the veggie option one night was tuna. tuna. They put cheese in my drink. The wif-fi was glitchy. The waiter ate my baby. it was comfortable, but I didn't find the tv remote very easily. I want the next eruption. I don't want a motzerella, I need a red bull. Is possible to fly.One, Shoe, Tree. Ermagerd. Make your mind up. The location was great, and I got along with my cousin Mario.

Room Tip: Choose Room 205
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Qui-Gon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

My boyfriend and I were there a year ago with no reservations and they quickly accommodated us to a lovely room on the top floor facing the sea. It is worth paying the little extra for the sea view so you can have the feel of the coast right at your room, and as a bonus you can see the firework show in the evening right from your window! Because we were there only for a night, and wanted to see Capri the next day, the concierge was extremely helpful and guarded our luggage the whole time we were gone. Nothing was taken, and I couldn't believe myself for trusting anyone with my personal belongings. Service was great. Breakfast was pretty good, nothing extraordinary. typical Italian breakfast, little brioche and coffee. The rooms were clean and comfortable. I would definitely go back to Sorrento and will stay at Hotel Il Faro again, in a heart beat!

Room Tip: Room with a view so you can have a beautiful view, and if their AC is out, you can open the window!
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  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dani D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel il Faro

Property: Hotel il Faro
Address: Marina Piccola, 5, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #84 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel il Faro 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Il Faro Sorrento
Il Faro Hotel

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