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“Very friendly and helpful staff”

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Comfort Hotel Gardenia Sorrento Coast
Ranked #36 of 100 Hotels in Sorrento
Certificate of Excellence
Toronto
1 review
“Very friendly and helpful staff”
Reviewed 24 February 2008

A three star hotel which is comparable with a four star facility. It is a ten minute walk from the train station and located on the main thoroughfare, Corso Italia. The hotel has been newly rennovated and the result is pleasant. The room's temperature controls are digital, and there is an energy saving card entry system that shuts off lights when you leave. There is a free room safe which was very handy and our parking was included in the price.

The rooms and hotel are very clean, the rooms warm (a plus in Southern Italy in early spring where many 3 star hotels we stayed in were below comfort temperature). The breakfast buffet was gernerous and above average for Southern Italy in our experience, with some home baked items. The staff were very friendly, and attentive. The maid service was the best we had in Italy. Staff spoke both English and French. Sorrento is an expensive location but at 80 Euros for two people per night the price was (relative to other locations in Sorrento) good value for money.

  • Liked — staff
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank madawaskapaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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708 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Reigate, England
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 January 2008

This hotel provided a good place to stay in Sorrento. The best points were the pool, which had a bar providing excellent quality and value for money food, and the breakfast. The down side was that it is situated on the main road in to Sorrento, so traffic noise is an issue. Our room was of the standard you would expect, and when we had a problem with the air-conditioning it was sorted out promptly. Staff at the front desk were helpful with all the queries we had. The town centre was about 15 minutes walk away, but along the busy road with narrow pavements, so not good for travellers with young children.

  • Liked — The food at the pool bar
  • Disliked — The situation on a busy road and the fact that there was no view
  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pierre and Nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
659 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed 9 December 2007

Stayed at Hotel Gardenia for 10 days..Excellent service- family run operation. All reviews I have read on this hotel are accurate even the complaint about the plywood on the balcony. I would recommend this hotel for budget travelers. You won't be disappointed.

Stayed October 2007
Helpful?
Thank ARJACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 12 November 2007

On very noisy street, parking 11euros per day, quite a way from town centre. Do not get room at front. Breakfast very good.

  • Liked — breakfast
  • Disliked — noisy street
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank pilotcoupleBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2007

Excellent hotel, staff was wonderful and helpful rooms where clean and well kept. On my arrival I was told that they where overbooked although they had a room for me at another hotel for the night and that they would take care of everything, which they did bringing my luggage to and from the other hotel. The owner of this property is on-site and is very friendly

  • Stayed October 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bkrnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 November 2007

Just returned from a 4 night break, we used the comments on Trip Advisor and once again were not disappointed, A lovely hotel with some of the most helpful staff we have found in any country, (their restaurant tips were excellent too). We started in a side room which suffered slightly from traffic noise, however not so bad for us to need to swap rooms, however the staff moved us anyway when better rooms became available, with fantastic views across the bay and Vesuvius. The hotel is about 10-15 mins walk to the central plaza.

Stayed October 2006
Helpful?
1 Thank Lynryd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connecticut
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2007

We had a great visit for ten days at the Hotel Gardenia. Great hotel staff. Rooms were well equipped and spotless and done up everyday. Breakfast was great - something for everyone. Walk to Tasso was a little long but we had the greatest weather and enjoyed the walk especially since we ate well at all the good restaurants, Would recommend to people visiting Sorrento and would stay again.

  • Liked — great staff, comfortable size hotel
  • Disliked — nothing
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cttourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Gardenia Sorrento Coast

Property: Comfort Hotel Gardenia Sorrento Coast
Address: Corso Italia 258, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Hotel Gardenia Sorrento Coast 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Comfort Hotel Gardenia Sorrento Coast is a smart 3-star hotel located in the heart of the beautiful town of Sorrento. The hotel is situated in Corso Italia, Sorrento's main street, only 500 metres from the old town. Our hotel has 22 rooms and was completely renovated* in 2007 using soundproofing and eco-friendly materials in line with our commitment to safeguarding the local landscape and environment. With its new functional layout, elegant interior and exterior finishes, the hotel in Sorrento is a typical example of modern Mediterranean architecture. Our wonderful panoramic terrace complete with deckchairs and pergola is the ideal place to relax and enjoy the stunning views of the Bay of Naples. The hotel has also been awarded the EcoWorldHotel quality trademark and is ISO 14001 certified. Guests can rest assured that they are staying in a hotel with a reduced environmental impact. We offer our guests a friendly yet refined atmosphere with a tastefully furnished interior and decorated in soft colour schemes. The hotel has a swimming pool, private car park (on charge), fitness center, garden with piano bar during the summer season, indoor bar, and TV lounge, nearby tennis court, free internt wi-fi. ... more   less 
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