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“Wonderful, warm, great value hotel”

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Comfort Hotel Gardenia Sorrento Coast
Ranked #36 of 100 Hotels in Sorrento
Certificate of Excellence
Bethesda, Maryland
Level Contributor
126 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Wonderful, warm, great value hotel”
5 of 5 bubbles Reviewed 10 June 2013

The owners' hospitality in this small, Sorrento hotel makes it an enchantingly wonderful place to stay. We had our best night's sleep in Italy here, as well as some of the best food. The hotel offers a happy "hour" (really, two) where you are treated to wonderful (and free) "appetizers." Drinks are very reasonably priced. The main areas are beautifully decorated, the rooms impeccably clean--average to smaller size, but very nice. Breakfast is generous, wide-ranging, and sported the best pastries we had on our trip (and we had some great ones!). At happy hour, in addition to delectable appetizers, you can get terrific personal advice from the owners about local attractions, transportation, and restaurants. When we arrived, the hotel promptly informed us of a possible train strike, and we quickly worked out an alternate plan, just in case. (We didn't end up needing it, though). This was also the best value hotel we stayed in during our trip in Italy, very fairly priced; we felt well cared for, safe, and comfortable. We would not hesitate to return. It is easily reached on foot from the train, although it is a good 15-minute walk. Buses and taxis are available. We found Sorrento a great location from which to reach Pompeii and Capri, but do spend some time locally, too. It's a wonderful, small town in Italy.

Room Tip: Some of the rooms higher up do have views of the water and/or Vesuvius. We didn't, but we did h...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maryland54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile relazioni pubbliche at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 13 June 2013
Thank you so much for such an overwhelming review regarding your holidays at the Hotel Gardenia.
We constantly thrive to ensure that our highest standards are always kept,so we are really happy that you have appreciated all our services,especially our "Happy Hour" that as you said is a nice way for the owners and all staff to meet the guest and establish a warm friendly contact.
We will be more than happy to welcome you again if you are planning to come back in Sorrento in the next future.Kindest regards
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702 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
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English first
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 June 2013

We stayed at the Hotel Gardenia for 7 nights in May 2013. As soon as we arrived we were greeted by the hotel owner who gave us some really good tips, a map of Sorrento and if we needed anything to just ask. It was our 25th wedding anniversary and we had a bottle of bubbly in our room which was a lovely touch. He recommended an excellent restaurant, reasonably priced and food was delicious. The hotel was spotlessly clean and the location was perfect for us, just a short walk to the town centre to the shops and bars. We used the pool a few times which was clean and always someone around if you wanted a drink or snack. The hotel staff were really friendly and very attentive giving us advice on where to go and how to get there! The breakfast was perfect, great variety and the cakes were amazing! We would definitely recommend to anyone and would love to go back another time. We loved Sorrento and the people and loved this hotel!

Room Tip: Rooms at the back of the hotel have a nice view and are quieter
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SIMSMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile relazioni pubbliche at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 13 June 2013
Dear guest,
Thank you so much for such an appreciative review about your experience at our hotel recently, we are very grateful to you.
We are very pleased that you have appreciated the quality of our services and especially our staff. As you know and said, the Gardenia is a family run hotel, and we all work hard to make our guest as happiest as possible and to let them feel as part of the family, so when a guest like you tell us that we did a good job, we are very proud!
We were also very happy to have contributed on making special your 25th wedding anniversary
We look forward to welcoming you again in the not too distant future. Best wishes
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Perth, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 May 2013

We stayed at Hotel Gardenia October 2012 for 4 night. The rooms were very comfortable, a little small. The staff were excellent , very helpful and friendly. The staff assisted us to book a few tours and great places to dine. We would stay here again.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tazrobbo447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile relazioni pubbliche at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 14 June 2013
Thank you so much for such an appreciative review concerning your experience at our hotel recently, we are very grateful to you for your kind words about all our services.
We are sorry that you found the room a bit small, next time for you and other future travellers who want to stay at the Gardenia, we suggest to book our Comfort rooms which are a bigger size than the Standard room that you have booked. Hoping to welcome you again at the Gardenia.
Arrivederci!
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Modiin, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 April 2013

I stayed in the Gardenia hotel for few nights and want to thank for the very warm hospitality and nice welcome that we received. The hotel owner and his sister were very friendly, they approved all of our requests of late check out, they helped us a lot to plan our nearby sight seeing tours with great advises and suggestions.
Would like to recommend this hotel for everybody, it is located in a very good place that makes it easy to get anywhere, all rooms are renovated, the staff is very friendly and we enjoyed being there very much.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Rony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 April 2013

The Hotel Gardenia is ideal for either a main holiday in Sorrento or a short break at any time of the year. In every respect the Hotel Gardenia is a ‘family run hotel’. The owner and his wife go out of their way to be helpful so that guests can have an enjoyable stay. Indeed we have just returned from our second visit. In the summer one can relax either by the large pool or on the roof terrace that faces Vesuvius and the bay of Naples. However Gardenia also provides an excellent base for exploring the Amalfi Cost or Pompeii, Herculaneum, Capri etc. The advice of the staff is invaluable when exploring the area. For those who want to explore the area independently you will be given first rate help with the use of public transport; for those who require an organised excursion this will be arranged promptly by the hotel. The rooms are very clean and comfortable and the shower / wc is of a very high standard. All the staff take a real pride in the hotel and they extend a genuine welcome to all their guests. This is particularly true with the smile from the restaurant that greets guests at breakfast. I would strongly recommend this hotel.

Room Tip: Ask for a room ovelooking the pool
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 105John_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 March 2013

The Hotel Gardenia is a very nice place to stay in sorrento either while on business or just touring. It is run by a very nice family. The Matron (Wife of the owner) of the Hotel is someone I will describe as very approachable and always ready to help in anyway she can. The owner himself is also quite friendly. They have a wonderful person in the restaurant in the person of Lileo. He is Very nice, very welcoming and manages the restaurant exceptionally. The Hotel affords value money. Not expensive yet having the basic amenities and environment you need to be comfortable and feel at rest. The wifi is also free though only available in the lobby. The elderly night staff was also nice and welcoming. I am glad I stayed in the Hotel Gardenia while in Sorrento.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Taiwo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 March 2013

We spent a wonderful week at La Gardenia in Feb-March and were delighted with what we found. Every single member of the hotel staff from the cleaning staff to the family running the hotel was very friendly and helpful, and the decor was excellent. We particularly appreciated all the pictures on the walls - they added a strong personal touch. The room was immaculately clean and comfortably warm, with plenty of hot water available. The breakfast was very generous, the highlight for us being the delicious oranges picked straight from the garden outside. Our ambititon now is to return next year.

Stayed March 2013, travelled as a couple
Helpful?
1 Thank Irene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Gardenia Sorrento Coast

Property: Comfort Hotel Gardenia Sorrento Coast
Address: Corso Italia 258, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Hotel Gardenia Sorrento Coast 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Comfort Hotel Gardenia Sorrento Coast is a smart 3-star hotel located in the heart of the beautiful town of Sorrento. The hotel is situated in Corso Italia, Sorrento's main street, only 500 metres from the old town. Our hotel has 22 rooms and was completely renovated* in 2007 using soundproofing and eco-friendly materials in line with our commitment to safeguarding the local landscape and environment. With its new functional layout, elegant interior and exterior finishes, the hotel in Sorrento is a typical example of modern Mediterranean architecture. Our wonderful panoramic terrace complete with deckchairs and pergola is the ideal place to relax and enjoy the stunning views of the Bay of Naples. The hotel has also been awarded the EcoWorldHotel quality trademark and is ISO 14001 certified. Guests can rest assured that they are staying in a hotel with a reduced environmental impact. We offer our guests a friendly yet refined atmosphere with a tastefully furnished interior and decorated in soft colour schemes. The hotel has a swimming pool, private car park (on charge), fitness center, garden with piano bar during the summer season, indoor bar, and TV lounge, nearby tennis court, free internt wi-fi. ... more   less 
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