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“Weekend Break to Sorrento”

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Comfort Hotel Gardenia Sorrento Coast
Ranked #36 of 100 Hotels in Sorrento
Certificate of Excellence
Telford, United Kingdom
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Weekend Break to Sorrento”
Reviewed 8 October 2013

We only stayed for 3 nights at this hotel for a weekend in Sorrento. It was our first time in Italy so prior to booking this particular hotel I did a lot of work searching for a good hotel. I chose this one based on the very good reviews it had and the fact that we could walk to the centre.

The hotel was very welcoming. As it was a special occasion I booked a Superior Room with a sea view, which was small, especially the bathroom, but adequate for what we required. We had no problem with any noise whatsever, this must only be a problem with the rooms at the front of the hotel.

The breakfast was ok, I didn't think the selection was as good as some other reviewers had said, but thats my personal opinion.

For me the only thing that let this hotel down was its location, but thats not the hotels fault as such, were were aware of this before we arrived. Until you are there I dont think you can actually appreciate how busy and noisey the road the hotel is located on is. Also the fact that the footpath, in places, is very narrow. Once you get to the Piazza which is about 15-20 mins walk from the hotel, its like another world, its lovely.

I must mention, it was my partner's birthday whilst we were there and when we got back to our room on the Saturday afternoon, they had delivered a large bowl of fruit and a bottle of Prosecco......which was a lovely surprise and a very kind gesture......thank you to the management for that.

The staff were all very helpful and pleasant.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Donkey1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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knaresborough
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 October 2013

Stayed at The Gardenia for 4 nights recently. Our room was on the side and although small was adequate for our needs , the shower was very good. Once windows were closed no road noise could be heard ,ideal room would be at the back of the hotel.
The breakfast selection was very good, certainly enough choice to set you up for the day. The main path leading into Sorrento is alongside a busy road for approx. 800m, but then the pavement widens, and you feel less bothered by the traffic. The hotel is very clean. The hotel staff are very welcoming, helpful and polite. Car parking is expensive, but space is of a premium in Sorrento. Car driving in this part of Italy is an experience, not for the faint hearted !!
Would certainly recommend this hotel.

Room Tip: Room. at rear of hotel
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank tinaKnaresborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 October 2013

We stayed at the Gardenia for 6 nights recently and would recommend it as a base in Sorrento.
Firstly a few points to be aware of....
The hotel is approx 5 mins walk from the train/bus station and approx 10-15 mins walk from the central piazza. We found this fine and, to be honest, were glad of the short walk home after dinner a few nights.
The hotel is on the Corso Italia, which is the main road through Sorrento and, as such, busy. If you want a view, ask for a room at the rear of the hotel. However, we had a room at the front and top floor and the double glazing meant we couldn't hear any traffic at all. Also, there was a lovely view away from town towards the mountains.
The breakfast was amazing- fantastic Italian coffee, and a wide selection of cheeses, cold cuts, mozzarella and tomato salad, pastries and hot buffet. Perfect way to start the day!
There is a swimming pool and sun deck at the back with bar and also a gym, I believe.
The cleaning staff made sure that the hotel was immaculate both inside and out.
It is a family-run hotel and the main thing we found was the helpfulness and friendliness of the staff. I had emailed before our trip to ask advice on a restaurant for a special occasion and they helped. On arrival we had waiting in our room a bottle of wine and a lovely note for our celebration. Michael was a great laugh and so nice to us, recommending restaurants and making reservations, organisIng cars to pick us up for reservations too. We really appreciated it. Also, Magali, his cousin, was really helpful in organising a trip for us and advising us throughout the week. All the family members we met were really helpful and advised us of a train strike on our leaving day and helped us find alternative travel to Naples.
The hotel is great, but the people made our holiday. Thank you Gardenia.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Howser77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 2 October 2013
Dear Guests,
On behalf of myself,my cousin Michele and all the Gardenia’s staff, I want to thank you for your kindness and for your beautiful words. They make us feel gratified with our work!
We are very glad that you have so much appreciated all the services offered by our hotel like our buffet breakfast, your room and we are very satisfied that we have contributed in making your holiday and your celebration special. We hope to welcome you again a day at Gardenia.
Arrivederci.
Magali
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Lichfield, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 October 2013

The hotel is located on the main road to the centre of Sorrento. Convenient for walking to the busy town. The rooms are very good, clean, air conditioned, and have all faciliies. Good breakfast choice of menu.The hotel decor looks new, and the ceramics have been designed to bring out the hotel styling. The service from the hotel's staff is exceptional, nothing was too much trouble for them to help you, a truly memorable stay. No hesitation to go back to this hotel if we are in the area again.

Room Tip: The front of the hotel is on a busy main road. Choose a room at the back of the hotel which is quiet...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank centres21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 2 October 2013
Dear Gardenia's friend,
Thank you very much for your kind words that make us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible.
We are happy that you have so much appreciated all the hotel services and you liked the Gardenia's decor and style.
Please, do get in touch with us should you ever plan your next visit, we shall be thrilled to have you as our repeat guest.
Ciao from Sorrento!
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Sydney, Australia
Level Contributor
130 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 25 September 2013

We stayed in this lovely hotel for two night's during our families first visit to Sorrento. Our rooms -306 were overlooking a very busy, noisy road. We found the walk to town a bit too far for the kids. The laundromat 200 metres away was handy. The rooms were very clean, pool convenient and the best breakfast we had in Italy.

Room Tip: Ask for a room not overlooking the busy road
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Stayed September 2013, travelled with family
Helpful?
Thank Tanya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 26 September 2013
Dear guest, thank you very much for your kind report and to share your experience at the Gardenia with the Trip Advisor community. We are delighted that your family have spent a pleasant stay at the Gardenia and that you have so much appreciated our services, in particular our American buffet breakfast full of fresh and delicious pastries made by our chef Enza (we will refer to her your compliments, she will be delighted!), Sorrento’s mozzarella, fresh fruits, grilled vegetables, eggs, cereals and yogurts.
Concerning the busy and noisy road, as it's clearly indicated on our website, we are situated on the main road of Sorrento, the Corso Italia. The positive aspect is that we are not far from the centre and on the route of the many buses going to the port, station and hills of Sorrento and on the Amalfi Coast, close to shops, bars and restaurants; the downside is that there is traffic and noise.
Unfortunately we can't change the road or the hotel location, the only thing we could do was to deaden the hotel, which we did in 2007 after months of works and the results are excellent. In fact thanks the soundproofing and the special triple glass windows the rooms on the front are quiets anyway.
Thank you again. Best regards to you 6.
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Centurion, South Africa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2013 via mobile

We arrive a day earlier in Sorrento and found this lovely hotel with its friendly and helpfull staff. Although we spend the next 2 nights at a different hotel without parking, they let us rent a parking space at a better price than the parking garages. Its an easy walk to city centre. The breakfast was the best we had in Italy. We would definitely go back to this hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YvetteSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, 26 September 2013
Dear Guests,
Thank you for your kind review. We are happy that you have enjoyed your stay at the Hotel Gardenia, although it has been short.
We are very pleased that you have appreciated our private parking (which is really a plus in Sorrento as you said), our staff, and our breakfast which is a real cause of pride for us.
Enza, our chef and pastry cook, will be delighted to know that you found that our breakfast is the best in Italy, as she makes all the delicious dishes freshly every morning.
We will be pleased to welcome you again at the Gardenia if you are planning to come back to Sorrento in the future...better if for a longer stay!
Arrivederci!
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Inverness
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2013

Just back from 2 week stay at Hotel Gardenia.
Initial reaction was a little disappointed as we had booked a superior room and requested highest possible floor with best views. Got second floor with view somewhat obscured by a couple of large trees. However once we had seen some of the other smaller rooms and spoken to other people who were staying in much more expensive accommodation I came to realise that for Sorrento we had quite a good deal. Hotel is an easy 15 minute walk from station but is on a very busy road. Ideal for folk like us who are independent travellers and like to do our own thing using public transport. Hotel itself is spotless, well maintained and staffed by mostly family members. All very helpful if you wanted advice etc. Breakfasts really good with the most amazing home baked cakes every morning. Only real downside is that hotel is a long way from the most scenic part of Sorrento, Marina Grande, although there are buses, but we found on several occasions they never turned up..
Room facilities include a free safe, hairdryer, T.V., air conditioning and a minibar. If , like us, you want to use it as a fridge for all your picnic stuff, they will empty it out and charge you 3 euros a day to rent it. Lovely roof terrace on 4th floor but you would need to take drinks up from bar on ground floor. We never saw anyone up there anytime we went up. Guests can use the adjacent hotel's pool and it is a great facility for those days where you just want to chill out for a while.

Room Tip: Rooms at the back are quieter and have better views. If you want unobstructed view of Vesuvius make...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMACInverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Gardenia Sorrento Coast

Property: Comfort Hotel Gardenia Sorrento Coast
Address: Corso Italia 258, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Hotel Gardenia Sorrento Coast 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Comfort Hotel Gardenia Sorrento Coast is a smart 3-star hotel located in the heart of the beautiful town of Sorrento. The hotel is situated in Corso Italia, Sorrento's main street, only 500 metres from the old town. Our hotel has 22 rooms and was completely renovated* in 2007 using soundproofing and eco-friendly materials in line with our commitment to safeguarding the local landscape and environment. With its new functional layout, elegant interior and exterior finishes, the hotel in Sorrento is a typical example of modern Mediterranean architecture. Our wonderful panoramic terrace complete with deckchairs and pergola is the ideal place to relax and enjoy the stunning views of the Bay of Naples. The hotel has also been awarded the EcoWorldHotel quality trademark and is ISO 14001 certified. Guests can rest assured that they are staying in a hotel with a reduced environmental impact. We offer our guests a friendly yet refined atmosphere with a tastefully furnished interior and decorated in soft colour schemes. The hotel has a swimming pool, private car park (on charge), fitness center, garden with piano bar during the summer season, indoor bar, and TV lounge, nearby tennis court, free internt wi-fi. ... more   less 
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