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Comfort Hotel Gardenia Sorrento Coast
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Reviews (778)
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All reviewsminute walkbusy roadtrain stationcakesper dayneighbouring hotelthe hotel staffamalfi coasthomemade lemonadebreakfast was excellentstar hotelfriendly hotelsmall hoteltown centrestayed here for nightsrooms were very cleanroof terrace
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217 - 222 of 778 reviews
Reviewed 17 April 2014

This is a charming hotel well within walking distance of the heart of the city of Sorrento. It is immaculately clean, has a wonderful, helpful staff and we were made to feel like family. Our room had a great view of Mt. Vesuvius and the lemon trees were in bloom outside our balcony and their fragrance was unbelievable. Breakfast buffet was very nice and the hotel has their own wine that was great. I hope that we can return in the near future and highly recommend Hotel Gardenia not only for the value and location but the experience of a caring, informative staff made our 5 day stay in Sorrento very memorable.

Room Tip: Ask for rooms at the back of the building because the rooms towards the front do get street traffic noise.
  • Stayed: March 2014, travelled with friends
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1  Thank Meg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded 13 May 2014

Dear guest,
Thank you so much for such an appreciative review about your experience at our hotel recently, we are very grateful to you.
We are very pleased that you have appreciated the quality of our services and especially our staff. As you know and said, the Gardenia is a family run hotel, and we all work hard to make our guest as happiest as possible and to let them feel as part of the family, so when a guest like you tell us that we did a good job, we are very proud!
We look forward to welcoming you again in the not too distant future. Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

A lovely Hotel, spotlessly clean, very helpfull staff.
It is located just a nice walk from Piazza Tasso and it is close by the train station which is good for getting the Circumvesuviano train and also the Sita buses to the Amalfi coast Overall a very good choice at a reasonable price and is recommended

  • Stayed: April 2014, travelled as a couple
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Thank harmul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

We stayed 3 nights at hotel gardenia. It's located at the opposite end of the main piazza which we didn't mind because we like walking and discovering all the shops and restaurants. It is not far from the circumvesuviana which was great for our trip to Pompeii! Check in went smoothly and the hotel staff was great! I wish I knew the name of the lady who checked us in because she was very helpful. Unfortunately, I had left our passports in the hotel safe at our previous lodging and she really was patient in helping me get them mailed to our new hotel. I appreciate the friendly and courteous staff! Breakfast was nice with lots of options and good service. The negatives for us were in the actual room and accommodations. The bed was uncomfortable, sheets threadbare, towels thin and scruffy. The furniture was like pressed particle board. I kinda felt like we were in a
dorm room. The room was uncomfortable tiny, and the bathroom even smaller. The shower floor was flush with the bathroom floor and the drain was not working properly. It backed up and flooded the entire bathroom and bedroom! At 10 pm, after traveling all day, we were very disappointed. Called the front desk and since there was only one person to man the desk, no help with the flood. Eventually, he did come bring us a stack of towels but it was a mess. After some discussion, we were moved. This room was a bit more spacious but the same in terms of bedding, furniture ect...still disappointing. Both rooms had nice balcony and were very clean. It felt like the caliber of the staff far exceeded the quality of the actual hotel.

  • Stayed: March 2014, travelled as a couple
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1  Thank Jenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

This hotel is perfect if your looking for easy walk to town center at an affordable rate. The place is immaculate, very clean and they offer a nice buffet breakfast. Staff are nice and helpful and seem to cater to English speaking tourist. Front rooms are on a busy road, however, when the balcony doors are shut, noise is minimal. A small fan would be helpful to drown out the noise, we asked for one, but did not followup on it.

Room Tip: Back room, if available. Front room, higher floors.
  • Stayed: April 2014, travelled with friends
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Thank Lili0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Hotel Gardenia is a wonderful boutique-style hotel. My husband and I traveled with another couple and we spent six days at Hotel Gardenia in March. Gaetano and his family were simply the best. They were very accommodating and made our visit to Sorrento a very memorable one. We all loved spending time with the family and their staff. Everyone was very friendly and we enjoyed talking and laughing with our hosts. The view from the balcony rooms in the back of the hotel is awesome -- overlooking the Bay of Naples and Mount Vesuvius. Our rooms were very nice and clean. We will definitely stay there again when we return to Sorrento and we highly recommend it to anyone looking for a smaller hotel. Many thanks to Gaetano and his family for helping to make our trip to Sorrento a very pleasant experience!

Room Tip: Ask for a room in the back of the hotel, third floor is the highest. These rooms have balconies and the noise from the main street is not as loud as the rooms facing the street.
  • Stayed: March 2014, travelled with friends
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2  Thank Linda_Weibley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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