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Comfort Hotel Gardenia Sorrento Coast
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All reviewsminute walkbusy roadtrain stationcakesper dayneighbouring hotelthe hotel staffamalfi coasthomemade lemonadebreakfast was excellentstar hotelfriendly hotelsmall hoteltown centrestayed here for nightsrooms were very cleanroof terrace
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Reviewed 6 April 2009

I stayed 5 nights in this hotel when in Sorrento. Let me first say, the hotel is nice and clean. The rooms are small but the bathrooms are a nice size. The staff is very friendly and willing to give you recommendations for restaurants, etc. They offer free parking in the lot right next to the hotel. That is a plus given it's hard to find parking in this town.

However, there are few things I feel travelers need to know about this hotel. It is on a main street and it's VERY loud with the windows open. We could not sleep with the windows open because of this. With the windows closed, the room got up to 75- 78 degrees at night. In my opinion, too warm for sleeping. I asked the staff numerous times if they would turn on the a/c but they refused, telling me that they don't turn it on until May. They advertise they have a/c. What they don't tell you is that they will turn it on at THEIR discretion. What happened to pleasing the customers?

Secondly, beware of their internet charges. They charge 13 euros for 2 hours of internet use. Within 24 hours, we were out of our 2 hour limit. There is no way we used 120 mins. in 24 hours. We were on and off in 10 mins. 2 times a day. We purchased another 2 hours for 13 euros and the same thing happened. Each time we logged off and even pulled the cable out of the wall. I think their internet clock is inaccurate. You are better off to go across the street to the internet cafe for 1.50 euros for 30 or 60 mins. I can't remember the time limit but it was a lot cheaper than at the hotel.

This hotel is a good 20 min/1 1/2 - 2 mile walk to the center of town. That was fine but just know that when booking this hotel.

I read some of the reviews on here that talked about a plentiful breakfast consisting of eggs, meats, sweets, etc. The breakfast when we were there was yogurt, rolls, fruit, sweets, coffee and juices. That was it. That was fine for us but not what I read.

I would bring your own blowdryer if you can. You must have your finger on the On/Off switch the entire time you blow dry your hair or it won't stay on.

This hotel is worth the price. However, do be aware of what I consider cons along with the pros.

  • Stayed: March 2009, travelled with friends
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2  Thank travelingfool01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2009

Stayed here for 4 nights, had a great time hotel very clean and comfortable, prices for drinks are very expensive £2.50 for a small mixer drink i.e coke or sprite.£5 for a coffee. Staff very friendly would definately go again and stay in the same place, 5 min walk to town centre, Capri well worth a trip, as is pompei,and the volcano. All in all a beautiful place well worth a visit and we will be going again, trains and busses easy to use if needed and resort hoppa were extreamly good for getting you from the airport to the resort or hotel.If you go for the first time it's well worth paying and saving yourself from loads of hassle.,

  • Stayed: March 2009, travelled with family
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1  Thank DavieboyScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2009

We had a wonderful stay at the Hotel Gardenia during a grey,wet and cool Italian winter. The hotel was a warm and welcoming place, with very comfortable and well appointed rooms. A family booking, our teenage children were placed next to us as requested. Our fantastic hosts went out of their way to make us welcome in their beautiful city. Free transfers to more 'out of the way' restaurants were arranged for us, making the stay in a rainy period far more comfortable. We will recommend this hotel to all our friends.

  • Stayed: December 2008, travelled with family
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1  Thank wandaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2009

Hotel Gardenia is a good budget hotel. It is located just outside of the main town so you need to walk into town, where there are no sidewalks, and cars and motorcycles whiz by you all the time, so you need to walk single file. The town of Sorrento is a great town to walk around and has lots of things to do. The pool at the hotel was good except that they do not provide towels, and you are not even allowed to use your hotel towels! That made using the pool very inconvenient as you could rent a towel for 10euros!
ALso, we had ants in our room when we came in and they sprayed the room, but then we had to endure the smell of the pesticide - not the best way to enjoy a vacation.
ALso taxis are very expensive. We were charged 20euros for a short 5 minute trip to the marina. Ask before you get in what the rate is and bargain.

  • Stayed: July 2008, travelled with family
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1  Thank njmom04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2009

I stayed at Hotel Gardenia for 3 nights in December '08 with a close friend and we had a great time for a great price. It was right on the main street (Corso Italia) where you can walk to everything in town within a 15 minute walk. Wonderful views of the Bay of Naples from the rooftop. Bathrooms were clean, balcony would be great to sit out on if it were warmer weather. Staff was friendly, a nice quiet and well kept hotel that I would definitely return to.

Sorrento is a great base town for day trips in the surrounding area. Take the bus from the Circumvesuviano to Positano, it is absolutely breathtaking, a must!! Also, go to Le Tre Sorelle on the beach in Positano, delicious! We decided to travel around on our own instead of taking guided tours and it was more exciting that way as we got to explore at our own leisure and save money at the same time.

  • Stayed: December 2008, travelled with friends
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Thank LeeDee1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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